Process Delivery Specialist

IBM • GUADALAJARA, MX

Company

IBM

Location

GUADALAJARA, MX

Type

Full Time

Job Description

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you’ll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

As a Master Data Analyst you will be responsible for:
-Overseeing and maintaining master data across various ERP and CRM systems such as SAP Jira and Evolve.
-Handling customer inquiries and working closely with stakeholders to identify and prioritize master data needs.
-Conducting regular data checks in the ERP system to ensure data accuracy completeness and consistency.
-Ensuring adherence to company policies and relevant regulations while maintaining proper documentation for audit purposes.
-Processing customer requests from various departments within the company in a timely manner ensuring that all requests are handled according to the Service Level Agreements (SLAs).

Your role and responsibilities

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you’ll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

As a Master Data Analyst you will play a critical role in ensuring the accuracy and integrity of our financial data while providing exceptional customer service and insights to drive business growth.

Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise

-Proficiency in accounting software and Microsoft Excel SAP and Jira.
-Strong attention to detail and accuracy
-Excellent communication and interpersonal skills
-Ability to prioritize and meet deadlines

-Knowledge of accounting principles and regulations.

Preferred technical and professional experience

-Bachelor’s degree in finance or related
-Proven experience in Financial systems or a similar finance role (minimum 2 years)

Apply Now

Date Posted

12/09/2025

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