Process Optimization Specialist I

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

Join us as Business Process Optimization Specialist I

Brown Brothers Harriman is currently recruiting Business Process Optimization Specialist I to join our Business Optimization and Technology Adoption Team within the Alternatives Department. In this role you will function as liaison between technical and business user groups. Reporting to the Business Lead, the Business Process Optimization Specialist I will be responsible for working on multiple process improvements or risk reduction projects. You will interpret what the users need and translate those requirements into detailed specifications; take part in solution design, development, testing and production deployment. As well as act as the subject matter expert for assigned business This position has exposure to various key stakeholders within Alternatives Team located in Krakow, Luxembourg and Boston as well as across firm included but not limited to IT, Product and Business Transformation Team. You will be part of a highly focused team who solve business problems using different technologies.

Some of your key responsibilities include:

• Develop and maintain familiarity as a Subject Matter Expertise with available applications especially eFront, Unity, Smart Data Capture, Alteryx

• Understanding technical concepts and how they impact the business processes

• Work with business teams to identify productivity improvements in workflows and procedures

• Learn and apply existing and emerging technology solutions to provide simplification, standardization and automation aiming scalability and or risk reduction

• Execute optimization including automation projects with collaboration from Business Teams and Systems/Business Transformation Team

• Contribute ideas and solutions to the Business Lead for applications enhancements’

• Support preparation of Business Requirements Documents for application enhancements

• Involve in design and development process – ensuring requirements are properly understood and addressed by technical team

• Provide support to technical teams by clarifying business requirements and analyzing issues to determine their root cause

• Participate in system and user acceptance testing

• Provide application training to end users

• Create and maintain application documentation and best practice guidelines

• Collaborate and show a cross-functional approach. Keep close alignment between Business stakeholders, Systems and Product Teams

• Build confidence and trust within the Alternative Department through proactive engagement. Be a trusted advisor and ""go-to" person for your own Team and supported Business Teams

• Energize and inspire team by generating excitement, a sense of pride, and a drive to common goal

• Consistently provide team members with constructive and timely feedback

What we offer:

• 2 additional days added to your holiday calendar for Culture Celebration and Community Service.

• Private medical care for you and your family.

• Life Insurance.

• Hybrid Working Opportunities.

• Professional trainings and qualification support.

• Thrive Wellbeing Program.

• Online benefit platform.

• Contracts for an indefinite period of time with no probation period.
   

Desired Qualifications:

• Master’s or bachelor’s degree in a relevant field such as business, finance, economics, information technology, or a related discipline

• 4+ years of equivalent work experience or relevant business background

• Creative and effective problem solving and analytical skill

• Results oriented

• Experience meeting deadlines and service deliverables

• Ability to multi-task in a fast-paced environment

• Strong organization and prioritization skills

• Ability to effectively communicate technical concepts to non-technical colleagues

• Flexibility, adaptability and willingness to learn new technology

• Consistent attention to detail

• Excellent verbal and written communication skills, fluent in English

• Technical proficiency in Excel MS Office

• Basic knowledge of Accounting

• Knowledge of Alteryx

• Familiarity with Atlassian Products (Jira/Confluence)

Qualifications bring advantage:

• Knowledge of project management principles and methodologies

What You Can Expect At BBH:

If you join BBH you will a find collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.