Project Manager - IT Financial Operations

IBM Heredia, CR

Company

IBM

Location

Heredia, CR

Type

Full Time

Job Description

Introduction

At IBM CIC we provide technical and industry expertise to a wide range of clients.
A career in IBM CIC means you’ll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions driving meaningful business change for our clients using some of the latest technology platforms.

In this role you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers) where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As a Financial Operations Project Manager working under an IBM Client Account Operations Team your role will involve managing a variety of projects aimed at analyzing and improving business processes across multiple disciplines. Your initial focus will be on business integration projects including labor management projects business service transitions large employee transfer initiatives and ongoing enhancements of the Integration playbook.You should have exceptional organizational skills the ability to lead projects in a fast-paced environment balancing multiple tasks and priorities. You will have interactions with executives customers cross-functional teams external vendors. Therefore strong communication skills are essential to effectively collaborate with stakeholders understand their requirements and keep all parties informed about project progress.This is a results-driven role that requires the ability to work independently while effectively managing shifting deadlines. The position offers high visibility across multiple departments and countries requiring strong accountability and adaptability in a dynamic environment.

Responsibilities Business Analysis:

·       Strong business acumen and meticulous attention to detail with the ability to analyze data identify patterns and root causes develop actionable solutions and quickly understand existing business processes.

Project Management

·       Project Planning: Lead and coordinate a variety of business process improvement and integration projects ensuring robust project governance accurate reporting strict adherence to timelines seamless execution and the successful achievement of defined business and integration objectives.

·       Risk Management: Identify potential project risks and develop mitigation plans to minimize negative impacts on project success. Provides an “early warning” to others when progress is not being made in a timely manner.

·       Change Management: Handle changes in project scope schedule or resources effectively. Assess the impact of changes and communicate updates to relevant parties.

·       Continuous Improvement: Identify opportunities to improve project management processes and implement best practices to enhance overall project delivery efficiency.

Stakeholder & Team Management

·       Stakeholder Management: Engagement with key stakeholders addressing concerns and managing their expectations.

·       Collaboration Skills: Proficient at working collaboratively with cross-functional teams and managing both onsite and offshore resources in a remote/virtual environment. Participates in group discussions and can consistently answer any questions brought forth by other team members.

Skills & Communication

·       Organizational Skills: Proactive independent worker with the ability to manage multiple projects and priorities in a fast-paced environment maintaining a high level of organization and attention to detail.

·       Communication: Excellent verbal and written communication skills with the ability to adapt communication styles to suit different audiences. Assisting the Director M&A Integrations with regular project updates status reports and progress reviews.

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
  • Practical experience in project management within a shared services and consulting environment.
  • Required experience in financial operations.
  • Excellent communication negotiation and interpersonal skills.
  • Proficiency in Microsoft 365 tools (e.g. Teams Office).
  • Excellent communication negotiation and interpersonal skills.
Preferred technical and professional experience
  • Proficient in the use of Microsoft Suite products Preferred Qualifications.
  • Experience with project management tools (e.g. Microsoft Project).
  • Familiarity with business integration projects.
  • Experience with Business Analysis and Project Management tools (e.g. Power BI Clarizen Microsoft Project).
  • Project Management Professional (PMP) certification.
Apply Now

Date Posted

12/09/2025

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