Technlogy Expert Labs
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Professional services organization within IBM — It’s a global team of IBM technical experts that helps clients adopt implement optimize and scale IBM technology solutions faster and with greater impact.
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Maximizes ROI on IBM tech investments — Using proven methodologies and best practices the team drives seamless software infrastructure and cloud adoption to ensure clients derive full business value from their IBM products.
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Deep product and engineering alignment — Because the labs are connected closely with IBM engineering teams clients gain near-first access to product insights features and advanced solutions.
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Wide range of expert engagements — Services include strategic planning architecture design deployment support custom implementations training and ongoing technical assistance across areas like AI hybrid cloud security data and infrastructure.
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Expansion into key technology areas globally — IBM has been expanding Technology Expert Labs teams (e.g. in Canada and India) to support adoption of generative AI cloud cybersecurity and other emerging technologies with deep technical advisory and delivery capabilities.
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Expert-led software adoption and optimization — The labs help clients adopt deploy and scale IBM software solutions (including AI data automation and other enterprise software) to maximize return on investment and operational impact.
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Seamless integration and tailored implementations — They provide expert services for software architecture design configuration and integration to help customers embed IBM software into hybrid cloud AI and core business environments.
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Expertise Connect subscriptions — Clients can access ongoing advisory mentoring and technical support through subscription-based models that embed experienced IBM software consultants into customer teams.
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Modernization with IBM technologies — The labs focus on building deploying and modernizing software solutions across IBM stacks (e.g. watsonx for AI Maximo cybersecurity and hybrid cloud software) to support digital transformation.
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Close alignment with IBM Client Engineering — Being connected with product development teams gives clients near-first access to product insights advanced capabilities and best practices for complex software environments.
As a successful Project Manager in Technology Expert Labs you will lead a team of technical experts to ensure the formulation development and implementation of projects that meet and exceed the client’s business objectives. In this role you will work closely with client stakeholders and the IBM team to meet the overall integrated solution plan budget schedule and staffing requirements while exceeding your client’s expectations. Project Managers at IBM succeed by demonstrating a natural bias towards self-motivation and initiative in addition to navigating data and people to find answers and presenting solutions.If you are passionate about success with both your career and solving clients’ business challenges this role is for you. To help achieve this win-win outcome a ‘day-in-the life’ of this opportunity may include but not be limited to:
Project Management: Creating and executing project management plans including financial scope and change deliverables and communication controls.
Cross-Team Communication: Strong communication skills (written and verbal) with the client partner and account team on project status.
Reporting and Metrics Management: Report and strategize solutions for managing project metrics including project health financials-costs revenue and gross profit team productivity and client satisfaction.
Building Credibility and Influences: Navigating across venues to resolve issues developing and documenting risk mitigation strategies providing project direction that quickly builds credibility and influences as a trusted advisor.
Developing a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines.
As a successful Project Manager in Technology Expert Labs you will lead a team of technical experts to ensure the formulation development and implementation of projects that meet and exceed the client’s business objectives. In this role you will work closely with client stakeholders and the IBM team to meet the overall integrated solution plan budget schedule and staffing requirements while exceeding your client’s expectations. Project Managers at IBM succeed by demonstrating a natural bias towards self-motivation and initiative in addition to navigating data and people to find answers and presenting solutions.If you are passionate about success with both your career and solving clients’ business challenges this role is for you. To help achieve this win-win outcome a ‘day-in-the life’ of this opportunity may include but not be limited to:
Project Management: Creating and executing project management plans including financial scope and change deliverables and communication controls.
Cross-Team Communication: Strong communication skills (written and verbal) with the client partner and account team on project status.
Reporting and Metrics Management: Report and strategize solutions for managing project metrics including project health financials-costs revenue and gross profit team productivity and client satisfaction.
Building Credibility and Influences: Navigating across venues to resolve issues developing and documenting risk mitigation strategies providing project direction that quickly builds credibility and influences as a trusted advisor.
Developing a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines.
Empathy and Service Skills: Demonstrating empathy and service orientation skills for client success.Empathy and Service Skills: Demonstrating empathy and service orientation skills for client success.
Agile Project Delivery Expertise: A provable track record of project delivery disciplines and frameworks using agile best practices to successfully delivery in a way that’s both nimble and fast.
Manage and control project financials with accuracy and accountability. Ensure full compliance with internal processes standards and methodologies. Handle internal invoicing and financial documentation efficiently. Produce reliable forecasts and maintain high-quality financial and operational data.
Success in Communication and Relationship Building: Demonstrable success in communication and personal relationship development at all levels – from engineers to CIOs – with experience of navigating challenging debate to reach healthy resolutions.
Agile Project Delivery Expertise: A provable track record of project delivery disciplines and frameworks using agile best practices to successfully delivery in a way that’s both nimble and fast.
Manage and control project financials with accuracy and accountability. Ensure full compliance with internal processes standards and methodologies. Handle internal invoicing and financial documentation efficiently. Produce reliable forecasts and maintain high-quality financial and operational data.
Success in Communication and Relationship Building: Demonstrable success in communication and personal relationship development at all levels – from engineers to CIOs – with experience of navigating challenging debate to reach healthy resolutions.