Receptionist/Front Desk

Clearwater positions open to candidates located in greater Tampa Bay area.

The Receptionist/Front Desk position is responsible for handling front office reception and other administrative duties, including but not limited to, greeting guests, answering phones, handling company inquiries, and sorting and distributing incoming mail/deliveries. This position is also responsible for assisting with People Operations projects and administrative tasks as needed.

Responsibilities:

• Assist with People Operations projects as needed 
• Greet and welcome guests as soon as they arrive at the KnowBe4 office
• Direct visitors to the appropriate KnowBe4 personnel
• Answer, screen, and route inbound phone calls 
• Receive  incoming mail/deliveries on a daily basis and inform the shipping and receiving specialist of them
• Assist as needed in the shipping area, such as the mailing and shipment of outgoing envelopes and packages
• Maintain office security by following safety protocol and controlling access via the reception desk (ie. issue visitor badges)
• Manage office supply inventory; order supplies as needed, with an emphasis on sustainable items per the Environmentally Preferred Purchasing Policy 
• Sends out sympathy cards
• Ensures we have enough COVID tests in stock 
• Handles lost and found items
• Perform other administrative receptionist duties such as scanning 

Minimum Qualifications:

• High school diploma, or equivalent education
• 4 year college degree or equivalent education and experience preferred
• One (1) year of work experience in a customer-facing, service-oriented position
• Experience with GSuite products (Gmail, Google Docs, Google Sheets)
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome)
• Experience navigating a HRIS system (Dayforce or Workday a plus)
• PHR or SHRM certifications a plus
• Strong attention to detail
• Ability to maintain confidentiality with findings, employee data and Company information; high level of integrity and honesty
• Ability to work independently and be a self-starter
• Strong verbal and written communications
• Good computer skills
• Excellent time management and organization skills
• Positive attitude and pleasant demeanor in handling guests and staff is a must
• Team player who is willing to go the extra mile