Red Hat Digital Technical Specialist

Introduction
Being a Digital Technical Specialist (DTS) in IBM means a career where you’re a technical expert helping to lead prospective clients towards IBM Cloud Paks and Red Hat OpenShift products. It means you’ll be directly impacting their adoption of next-generation cloud platforms to develop run and manage workloads of some of the worlds most transformational enterprises and culturally influential brands.

Excellent onboarding and an industry leading learning culture will set you up for positive impact and success whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team you’ll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM’s products and services.

Your Role and Responsibilities

As a Digital Technical Specialist aligned to zStack you’ll be a collaborative technical expert and trusted advisor working with and across your clients IBM’s broader sales teams and Business Partners. You’ll understand clients’ business and technical requirements within the current competitive landscape and combining this with your knowledge of IBM’s product suite you’ll present value-driving solutions that compel clients to invest in us.

We’re committed to success. In this role your achievements will drive your career team and clients to thrive. A typical day may involve:

• zStack Leadership: Leading as the primary zStack expert managing technical sales opportunities within the team.
• Technical Support Excellence: Offering technical support during early sales stages including demos POCs and workshops for all client types.
• Cross-Team Collaboration: Collaborating across IBM sales teams to manage territories and identify opportunities.
• Value Communication: Communicating the unique value of assigned brand products compared to competitors.
• Digital Personal Brand Building: Building a strong personal brand across various digital platforms to establish trust and expertise.

Required Technical and Professional Expertise

• Effective Communication and Relationship-Building: Successful communication and relationship-building in enterprise and SMB environments.
• Pre-sales Expertise: Experience in pre-sales sales engineering or consulting working with client subject matter experts to scope and demo solutions.
• Technical Proficiency: Strong technical skills and a passion for Cloud technologies.
• Sales Success: Track record of success in Technology Sales.

Preferred Technical and Professional Expertise
Data & AI Market Mastery: Expertise in the Data & AI market to consult and establish a credible trusted advisor reputation (training on IBM’s zStack offerings is provided).