Referral Clerk - Camp Pendleton

U.S. Got People (USGP) Schedule: Full-Time, Monday to Friday | Holidays and Weekends Off Pay: $17.75 per hour + Health and Welfare Stipend

U.S. Got People (USGP) is seeking a dedicated Referral Clerk to support military service members, veterans, and their families at Camp Pendleton. This role provides essential administrative support in a healthcare setting and is part of a mission-focused team.

• Identify and track eligible beneficiaries for referral to specialty care outside of the clinic.

• Monitor and document the flow of all beneficiary referrals.

• Generate weekly reports on referrals that are not activated, pending appointments, and patient no-shows.

• Communicate with Case Managers on a weekly basis or as needed to ensure coordinated patient care.

• Process monthly referrals to network providers.

• Participate in weekly team or department meetings.

• Monitor clinic queues to ensure referrals are closed within the required timeframes.

• Perform clerical tasks that may require standing, walking, sitting, bending, or lifting. Must be able to lift 25–50 pounds and access high shelving units with the use of step ladders.

• Competitive hourly pay of $17.75 plus a health and welfare stipend.

• Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and 401(k).

• Paid Time Off and Sick Leave.

• Holidays and weekends off.

• High school diploma or GED equivalent.

• At least one year of experience in medical scheduling.

• Typing speed of 50 words per minute or greater; a typing certificate is required.

• Basic Life Support (BLS) certification through the American Red Cross or American Heart Association is required.

Must be current or able to obtain the following immunizations:

• Hepatitis B (series and titer)

• Tdap (Tetanus, Diphtheria, Pertussis)

• MMR (Measles, Mumps, Rubella)

• Varicella (Chickenpox)

• Tuberculosis (TB) test

• Current Influenza vaccine

• COVID-19 vaccine (if applicable)

This position offers an opportunity to contribute to the care of the military community in a structured and supportive environment.