Referral Clerk - NMC SD

Referral Clerk – Naval Medical Center San Diego, CA Employer: U.S. Got People (USGP)

Pay: $20.97 per hour + Health and Welfare Stipend

Schedule: Full-Time, Monday to Friday | Holidays and Weekends Off

U.S. Got People (USGP) is seeking a dedicated Referral Clerk to support military service members, veterans, and their families at Naval Medical Center San Diego. This is a great opportunity to be part of a mission-focused team providing essential administrative support in a healthcare setting.

Benefits Include:

• Competitive hourly pay of $17.75 plus Health and Welfare stipend
• Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and 401(k)
• Paid Time Off and Sick Leave
• Holidays and weekends off Minimum

• High school diploma or GED equivalent
• At least one year of experience in medical scheduling
• Typing speed of 50 words per minute or greater - typing certificate needed
• Basic Life Support (BLS) certification through the American Red Cross or American Heart Association

Immunization Requirements (Must be current or able to obtain):

• Hepatitis B (series and titer)
• Tdap (Tetanus, Diphtheria, Pertussis)
• MMR (Measles, Mumps, Rubella)
• Varicella (Chickenpox)

• Tuberculosis (TB) test
• Current Influenza vaccine
• COVID-19 vaccine (if applicable) Duties and Responsibilities:
• Identify and track eligible beneficiaries for referral to specialty care outside the clinic
• Monitor and document the flow of beneficiary referrals
• Generate weekly reports on referrals that are not activated, pending appointments, and patient no-shows
• Communicate with Case Managers on a weekly basis or as needed
• Process monthly referrals to network providers
• Participate in weekly team or department meetings
• Monitor clinic queues to ensure referrals are closed within required timeframes
• Perform clerical tasks that may require standing, walking, sitting, bending, or lifting
• Must be able to lift 25–50 pounds and access high shelving units with the use of step ladders to retrieve or file medical records

At USGP, we are committed to supporting those who serve. We value each member of our team and invest in their development so they can grow both personally and professionally. This position offers a meaningful opportunity to contribute to the care of our military community in a well-structured and supportive work environment.

USGP is an Equal Employment Opportunity Employer

We encourage applications from all qualified individuals, including minorities, women, individuals with disabilities, and protected veterans.

We look forward to reviewing your application and helping you take the next step in your career with USGP.