Retail Sales Associate (Hair Expert)

Position Summary As a Sales Associate (Hair Expert) at The Hair Shop, you will engage and connect with customers by providing excellent customer service. You thrive in a fast-paced environment and are passionate about building customer relationships. Essential Functions Customer Experience · Acts as a brand ambassador, creating a store atmosphere that promotes the company culture and brand loyalty. · Provides a welcoming environment, understanding each customer’s unique needs. · Becomes an expert in product knowledge, ensuring customers find the best product to suit their needs. · Ensures customers are aware of current sales and promotions to drive sales. · Delivers exceptional customer service and responds resourcefully to customer requests and concerns. · Accurately completes transactions for customers in a quick and efficient manner. · Partners with Store Management to improve personal KPI’s through sales driven techniques. Store Operations · Ensures store cleanliness and maintains merchandising standards and stock levels. · Assists with development of new and existing products, tools, and kits by providing customer feedback and insights. · Partners with store management and HQ on operational tasks. · Adheres to The Hair Shop’s policies and procedure. Education & Experience Requirements · 1+ years of retail sales/customer service experience · Experience in beauty/hair a plus · High School diploma or GED Knowledge & Skill Requirements · Excellent verbal and written communication skills. · High energy and outgoing with the desire to achieve results. • Solution oriented and a highly collaborative team player. • Ability to perform the job safely & with respect for others, for property, & for individual safety. Job Type: Full-time Pay: $16.50 - $25.20 per hour Benefits: • Employee discount • Paid sick time Application Question(s): • What are your preferred pronouns? • Will you now, or in the future, require sponsorship for employment (e.g. H-1b visa)? Ability to Commute: • Hollywood, CA 90038 (Required) Work Location: In person