Revenue Operations Analyst - Partnerships

We all have important information we need to manage and protecting it should be easy. Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about. Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

The 1Password Revenue Operations team is committed to building and maintaining an efficient go to market engine across people process and platforms.  Delivering insights on our business performance acting as custodians for our data and driving our teams towards actionable outcomes are goals we aspire to achieve.

Reporting to the Senior Manager of Revenue Operations the Revenue Operations Analyst - Partnerships (RevOps Analyst) will be responsible for supporting the work of the Revenue team through the use of the technology stack at 1Password with a specific focus on our PRM (Partner Relationship Management) tools and processes related to our partnerships business.

The partner program is primed with huge growth but there is still so much to figure out to ensure our partners are armed for success while scaling our processes. We need a proactive independent thinker with high energy and a positive attitude who can adapt to a fast-paced changing environment.  The right person for this job is able to pick up new information and processes quickly and eventually apply their knowledge to implement scalable solutions. This person is a problem solver with a pragmatic approach and is comfortable working with a high degree of ambiguity.

This is a remote opportunity within Canada and the US.

What we're looking for:

• 2+ years of sales operations experience in an individual contributor capacity

• Strong understanding of Salesforce required for data management reporting and large scale updates

• Experience managing a Partner Relationship Management (PRM) platform along with other system integrations

• Experience with Partner KPIs and Saas metrics

• Proven track record of excellence in a fast pace SaaS or technology environment

• Analytical mindset with a mature skillset focused on extracting & analyzing data from salesforce and other tools and/or PRM

• Self-starter requiring minimal supervision.  You're someone who can easily understand the objective and take the necessary steps to get the job done

• Strong organizational skills and ability to manage multiple projects and deliverables simultaneously

• Excellent communication skills demonstrated by ability to effectively articulate information and requirements within Revops and across stakeholders in other functions

• High level of proficiency with Excel and data analysis (pivot tables v-lookup formulas)

• Experience working with Zift (PRM) is an asset

• Experience working with MSP and Reseller programs and  integrations is an asset

• Post-secondary degree or diploma in a business related field

What you can expect:

• Champion PRM data and Salesforce data hygiene across leads accounts and opportunities

• Support the partnership sale process from a system perspective from end to end including daily monitoring of the health of the current system optimizing and scaling additional functionalities as the business evolves

• Collaborate with internal stakeholder to create workflows automations and improvements to drive incremental value for users of the PRM

• Build the necessary data structure and reporting to track and measure success of the partnership program

• Support the parter-facing teams to ensure they are successful and working alongside several internal teams to ensure we have the right process tools documentation policies and communications in place to recruit engage and motivate our partner community

• Generate regular reporting from PRM and SFDC to support leadership in decision making

• Support the RevOps team with project management of longer-term improvement projects including grooming prioritizing and scheduling of large scale updates affecting the Revenue team

USA-based roles only: The Annual base salary for this role is between $70000 USD and $94000 USD plus immediate participation in 1Password's benefits program (health dental 401k and many others) utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs.

Canada-based roles only: The Annual base salary for this role is between $70000CAD and $94000 CAD plus immediate participation in 1Password’s generous benefits program (health dental RRSP and many others) utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs.

At 1Password we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

We believe in the power of remote work but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles you can expect to travel once per month on average.

What we offer:

We believe in working hard and resting hard. We’re always looking for new ways to support our team members but here’s a glance at what we currently offer:

Health and wellbeing

> 👶 Maternity and parental leave top up programs

> 👟 Wellness spending account

> 🏝 Generous PTO policy

> 💖 Company-wide wellness days off scheduled throughout the year

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage

Growth and future

> 📈 Employee stock option program for all full time employees

> 💸 Retirement matching program

> 💡 Training budget 1Password University access and learning sessions

> 🔑 Free 1Password account (and friends and family discount!)

Flexibility and community

> 🤝 Paid volunteer days

> 🌎 Employee-led DEI&B programs and ERGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status. Be yourself find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005 we can safely say we're experts at building remote culture. That said remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law.

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