Revenue Systems Specialist

Company Description

We are the largest digital healthcare platform in the world present in 15 countries and currently connecting over 30 million patients to more than 2 million healthcare professionals. We seek to make the experience in health more human and we live and breath this mission.

We obsess over the challenge of minimizing patients' pain and helping healthcare professionals thrive managing their patients and expand their online presence. Through services that bring health to users we provide a space for questions opinions and a way to find the health professional that best fits your needs.

To deliver the best result we have motivated people with an innovative spirit giving everyone the opportunity to actively contribute and grow within the company. The DocPlanner team is our secret sauce and for the 2nd consecutive year we were recognized as a Great Place To Work. We love diversity because each unique individual's perspective makes us stronger. We encourage everyone to participate in our hiring process. We’d love for you to bring your unique skill set and join the team!

Job Description

Our primary goal is to enable data-driven decision-making by connecting information from our data warehouse (DWH) to external CRM systems. The most important part of this position is comparing the existing data with the ones prepared and covering the aspect of metrics data quality managing business stakeholders expectations and covering operational objectives from a Data Warehouse side. Other teams of experts (Business Intelligence Product Analysts) provide support to various departments including marketing sales customer success finance and people experience for both short-term and long-term projects. Collaborating closely with stakeholders both business and technical we strive to eliminate inconsistencies in our databases resolve processes issues regarding data transferring and satisfy decisive people with data that help the operational excellence increase.

How would you be impacting our mission?

• Constant contact with business and operational stakeholders: Frequent contact will allow you to deeply understand the business goal and implement technical solutions that will help achieve it. Ask questions and challenge them on an ongoing basis rather than apologizing or creating duplicate work. Moreover frequent contact with business helps you understand business operationalproduct and CRM details. No need to worry meeting is the last option ;)

• Preparing the technical solution: The SQL queries and DBT models you create will allow you to calculate business metrics sent to CRM systems or create entire structures for transfer. This will provide the business with the data required for decision-making. Using additional tools like Airflow and Git/GItHub will additionally help you develop analytical hard-skills.

• Keeping your repository clean: By monitoring metric calculation usage duplicates naming conventions query and dependency optimization and more you contribute to maintaining a clean and correct structure of the entire Docplanner data repository.

• Creating data infrastructure within CRM tools: By preparing technical solutions for business together with teams of analysts and engineers you contribute to a coherent architecture of data and objects in CRM avoiding data duplication simplifying their flow within platforms and data warehouses.

• Support in the implementation and maintenance of GTM tools: Discussing conducting research and analyzing technical options for data flow between them. This helps simplify and optimize the work of client-faced and operational teams.

Qualifications

What will help you thrive?

• Demonstrable experience in using SQL to derive actionable insights either in commercial or academic setting (must have)

• Experience in partnership with internal stakeholders

• Experience in leading and executing end to end  projects

• Very good level of business English

• Basic level of Hubspot or Salesforce experience

• Knowledge of version control and repository management basics

Which skills are ‘bonus points’?

• Translates between business and technical teams while evaluating technical decisions from a strategic business perspective.

• Knowledge of GTM Tools (Talkdesk Demodesk Outreach or similar)

• Have a careful diligent and detail-oriented approach.

Additional Information

True flexibility and work-life balance

• Remote or hybrid work model with our hub in Warsaw;

• Flexible working hours (fully flexible as in most cases you only have to be on a couple of meetings weekly);

• 20/26 days of paid time off (depending on your contract);

• Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first

• Private healthcare plan with Signal Iduna for you and subsidized for your family.

• Multisport card co-financing for you to have access to sports facilities across Poland.

• Access to iFeel a technological platform for mental wellness offering online psychological support and counseling.

Keep growing with us

• Free English and Spanish classes.

We promote and embrace equal opportunities in our hiring process and also every day at work. When you apply for our roles you receive equal treatment regardless of age disabilities gender reassignment marital or civil partner status pregnancy or parental status race colour nationality ethnic or national origin religion or belief sex sexual orientation or any other dimension of human difference.  If you require additional support in your recruitment process we kindly encourage you to let us know. Behind those words you’re reading there’s a person (hi!) who already helped a candidate by adapting the interviews and now we’re lucky to have this person with us. So even if you’ve never asked for it before may this serve as a sign that now you can do so. We can only truly be equal if we adapt to each other.

“We believe all humans in all their beautiful diversity should have equal rights dignity and respect. Period.” Mariusz Gralewski  CEO