Sales Administrator

Who is Vivi 

As an EdTech start-up, we are audaciously changing classroom engagement globally by helping educators achieve more through smarter technology use. 

Our features are crowd-sourced directly from teachers because we share their passion for delivering solutions that have a real impact and improve educational outcomes. In fact, our solution is the only wireless presenting platform in the world built exclusively for the education sector. 

Vivi is jam-packed with passionate people determined to make a difference. We encourage innovative thinking from change-makers with bucketloads of enthusiasm, because we believe bold ideas are the best ideas.  

In four years, we’ve acquired over 800 customers, our software is in more than 60,000 classrooms and is used by over 130,000 active users. We have established clear product market fit and the business is now ready to scale.  

The Opportunity 

The Sales Administrator is responsible for supporting Vivi’s Sales and CSM teams by management of orders, quoting 
and agreement processes, as well as optimizing data and reporting to facilitate achievement of department 
objectives.

Sales Administrator Responsibilities

• CRM deal and contact creation when orders received
• Create and send quotes for customers and prospects
• Ensure Customer Agreements are current and up to date
• CRM Database augmentation (research prospects and enter into CRM)
• CRM Hygiene – ensure clean contact and company data in CRM (update contact info, remove duplicates etc).
• Create reports/lists of customers for the ANZ sales team to do targeted campaigns
• Create reports and dashboards in HubSpot for sales and activity tracking
• Assist sales and CSM team with general administrative activities (i.e. password resets)
• Process hardware returns/repairs and swaps
• Support to the wider Operations team (ie when team goes on leave etc, back up for processing orders)
• This position is expected to be 100% on-site

Required Skills

• Highly organized and detail orientated
• Positive can-do attitude, no task is too big or too small
• Ability to multi-task and work within a fast-paced environment
• Experience working with MS Office Suite and MS Excel in particular is essential
• Experience with HubSpot is advantageous

What Are Excited to Offer You 

• The opportunity to give back to the community through our Volunteer program (2 days off for volunteer work per year)
• Generous PTO & flexible scheduling
  • Including your birthday off each year!
• Career progression – we offer each employee an annual $1,000 to assist with furthering their skills! 

EEO Statement: Vivi is an equal opportunity employer. This means we are committed to recruiting, training, compensating and promoting our employees regardless of Race, Color, Ancestry, National Origin, Religion, Creed, Age, Disability, Sex, Gender, Sexual Orientation, Gender Identity, Gender expression, Medical condition, Genetic Information, Marital status, or Military or veteran status. As an education technology organization, we are dedicated to reflecting the diversity, multiculturalism, and inclusion found in our consumers, employees, and partners. Inclusion is at the heart of what we do, from the way we craft our job descriptions, to the values we champion daily.