Sales Development Representative

Position Description & Responsibilities

• Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools.
• Profile assigned accounts by developing an understanding of the account’s business pains and market positioning.
• Drive outbound prospecting to generate new business: call into senior IT management at Fortune 1000 companies, eg. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support.
• Educate prospects about Dynatrace enterprise solutions.
• Execute programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions.
• Use CRM-Salesforce.com to track activities, attend weekly territory forecast meetings and update team on progress of identified activities.
• Provide input to marketing including feedback on quality of leads from marketing programs.

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Experience (preferred but not essential)

• Has experience selling Enterprise Software solutions to Fortune 2,000.
• Is versed in IT Operations Management solutions.
• Has experience using a CRM, (Salesforce.com preferred).
• Possesses a college diploma/university degree or equivalent experience.
• Has a high level of commitment to exceptional customer service and relationship building.
• Is highly self-motivated with the ability to work in a fast paced and constantly changing environment.