Sales Development Representative | SOFTWARE / INFRASTRUCTURE

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
Being a Sales Development Representative (SDR) in the Software business with IBM means a career where you’re leading prospective clients towards IBM Cloud Paks and Red Hat OpenShift products. In many cases it will mean you’re their first point of contact – directly impacting their adoption of next-generation cloud platforms to develop run and manage workloads of some of the world’s most transformational enterprises and culturally influential brands in the world.
Excellent onboarding and industry-leading learning culture will set you up for positive impact and success whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team you’ll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM’s products and services.

Your roles & responsibilities:
As an SDR within Digital Sales you’ll be IBMs first line of contact for inbound client sales activity. Your primary goal will be to qualify leads gaining visibility from the customer on their Budgets availability Decision maker Business needs and time frame within which to procure and set up the requirement and then successfully convert them into new business opportunities. With a focus on speed to engage you will leverage your digital product and consultative selling skills to accept incoming leads and connect the dots between clients’ needs and IBM’s solutions. You’ll collaborate with colleagues across the Sales team– advising and supporting new business engagements throughout the critically important early phases of the sales cycle.
We’re passionate about success. If this role is right for you then your achievements will mean that your career is flourishing and our clients are thriving. To help ensure this win-win outcome a ‘day-in-the-life’ of this role may include but not be limited to…

• Maintaining up-to-date offering knowledge through continuous personal development and becoming a trusted expert advisor for your clients.
• Reviewing marketing qualified leads (MQLs) coming from inbound digital queries (e.g. IBM’s website) and marketing campaigns and converting them to sales qualified leads (SQLs) according to defined criteria.
• Passing validated SQLs to IBM sellers and Ecosystem Partners and supporting them as they progress and close new deals.
• Working closely with the IBM seller and Ecosystem to ensure the SQL comes through as win.
• Engaging in social selling via your social media presence. Building your credentials as a thought leader in the space whilst promoting IBMs and your personal brand whilst engaging and influencing prospective clients.

Required Technical and Professional Expertise

• Excellent in lead generation for new business net new logos & business development in run rate accounts (volume driven)
• Work experience with Technology sales or similarly fast-moving complex categories.
• A proven track record of consistently hitting targets in fast-paced environments whilst collaborating with others.
• Excellent communication skills (verbal written and listening) across a variety of digital platforms with an obsession for client satisfaction. English & Cantonese
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• Experience in a phone-based role making high volume of outbound calls preferably in a sales environment
• Ability to take initiative prioritize and manage time effectively and work in a metric organization.

Preferred Technical and Professional Expertise
N/A