Salesforce Consultant - Associate Program

Introduction
As a Package Consultant at IBM get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills business knowledge and technical expertise to effectively integrate packaged technology into our clients’ business environment and achieve business results.

Your Role and Responsibilities
– Work with clients to implement solutions around Salesforce across a variety of industries and projects of all sizes scope and clouds
– Focus on high quality delivery and client satisfaction and contribute to the growth of the business
– Conduct business / functional discussions understand clients’ business pain points and offer solutions leveraging salesforce.com platform/ offerings
– Design build and deliver tailored solutions for the business
– Provide functional and technical specifications and maintain overall documentation for the business
– Perform system testing and support user acceptance testing activities (user guidance troubleshooting)

Required Technical and Professional Expertise
– Ηands-on experience in technical implementations
– Understanding the full software development lifecycle
– Understanding of testing fundamentals and hands-on experience in test cases execution
– Solid presentation and communication skills
– Critical thinking and problem-solving skills
– Growth mindset
– Fluent written and verbal communication in English and Greek
– Military obligations fulfilled (if applicable)

Preferred Technical and Professional Expertise
– Ηands-on experience in Salesforce configurations
– Εxperience in gathering requirements and carrying out Business Analysis
– Understanding of Salesforce solution design in terms of automations custom objects and data relationships
– Background in CRM process design and implementation