SAN Storage Engineer

Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.  

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

The Role

Rotation Shift with 12hr/ weekly 4 days

Work according to predefined ITIL processes especially Incident & Change Management
Planning and executing SAN-/Storage-related changes/tasks
Documentation of environment specific processes
Execute storage LUN Allocation, extensions & De-Allocation
Hitachi Management products including HiCommand Suite(HCS), OpsCenter, and Tuning Manager
Administration of storage replication
Performance analysis and troubleshooting using Tuning Manager
Process incident-tickets according to defined SLAs
Troubleshooting of issues related to SAN/storage
Communicate and work with L3 Operational team and Customer to address or resolve issues
Trigger required escalation following predefined escalation matrix
Support and assist with hardware enhancement / hardware maintenance work by following Incident/Change Management Process
About us 

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. 

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