IBM Security Operations Center (SOC) Analysts are individual contributors responsible for providing IT security services to clients within the IBM Security Services (ISS) Managed Security Services organization. As a member of a team or working independently perform an analytical and technical role in implementation integration and delivery of technical IT security solutions for clients. This includes the use of inter-operational processes and procedures. Deliver high quality technical and/or consulting solutions to clients in response to managed core and perimeter security requirements. Perform multiple assigned technical tasks including system administration monitoring research and analysis of complex security solutions. SOC Analysts have network security product technology threat vulnerability and MSS offering specialized skills. Using IT Security Industry experience monitor client security systems and events to detect and investigate threats and work regularly with client teams to enhance current solutions to improve client security posture. This often includes using tools and methods to analyze and customize client solutions. Have enhanced professional operational and inter-personal skills to function effectively in collaborative high stakes and high stress situations with clients.
In this role you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers) where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
IBM Security Operations Center (SOC) Analysts are individual contributors responsible for providing IT security services to clients within the IBM Security Services (ISS) Managed Security Services organization. As a member of a team or working independently perform an analytical and technical role in implementation integration and delivery of technical IT security solutions for clients. This includes the use of inter-operational processes and procedures. Deliver high quality technical and/or consulting solutions to clients in response to managed core and perimeter security requirements. Perform multiple assigned technical tasks including system administration monitoring research and analysis of complex security solutions. SOC Analysts have network security product technology threat vulnerability and MSS offering specialized skills. Using IT Security Industry experience monitor client security systems and events to detect and investigate threats and work regularly with client teams to enhance current solutions to improve client security posture. This often includes using tools and methods to analyze and customize client solutions. Have enhanced professional operational and inter-personal skills to function effectively in collaborative high stakes and high stress situations with clients.
- Advanced English;
- Shift to support export clients (it's from 3 PM to 12 AM BRT);
- Experience in Help Desk or customer contact positions.