Senior Application Engineer

Job Title - Senior Application Engineer

Duration - Long Term

Work Mode- Hybrid/ WFO (4 days onsite-1 Day remote per week)

Work Location- Irving, Tx

Position Summary:
We are seeking SeniorApplication Engineer to manage and maintain enterprise systems, ensuring their optimal performance, configuration, and compatibility with current and future business needs. Key responsibilities include system administration, upgrades, performance monitoring, and end-user support. The role involves analyzing requirements, customizing solutions, debugging, and documenting complex programs, as well as providing on-call emergency support. Additionally, the Application Engineer will collaborate with cross-functional teams to implement enhancements, deliver training, and support the seamless integration of new system functionalities.

PRINCIPAL DUTIES AND RESPONSIBILITIES (May perform any or all of the following):

• Manages and maintains systems in area of focus including administration, configuration, upgrades, maintenance, code migration, performance monitoring, system support, and end-use support.
• Manages the configuration of Enterprise Systems in area of focus such as bug analysis, patch testing and application, and support requirements analysis and customization design
• Reviews current and proposed software systems to ensure compatibility with other software systems and future business needs
• Works with managers and leads to define business problems and configure software systems solutions.
• Communicates with users and management staff throughout the life cycle of a given application to ensure maximum productivity
• Performs specialized configuration tasks requiring a high degree of technical proficiency in such areas as database, data communications and minicomputers
• Configures, tests, debugs and documents complex programs using specialized computer languages
• Provides emergency on-call response for one or more applications.
• Research, reviews, and implements new functionality and new application system modules
• Provides customized training and training documentation on current and future functionality of supported software systems
• Participates on cross-functional teams to implement improved business.

Qualifications & Experience Required:

• 4+ years' Experience in business systems analysis.
• Knowledge of the principles and practices of systems analysis and design, including software development and documentation.

ABOUT ISHIR

ISHIR is a digital innovation and enterprise AI services provider. We work with startups and enterprises to shape the future through accelerated innovation, deep technical expertise, access to global digital talent and a passion for complex problem-solving. With our help, our clients overcome their most difficult digital challenges leveraging AI.

We are not just consultants, we are partners in our clients’ success, assisting them with re(gaining) competitive edge by identifying opportunities for differentiation, industry disruption, scalable innovation, and go-to-market strategies that deliver successful outcomes.

At ISHIR, we help bold businesses accelerate innovation through Talent, Speed-to-Market, and AI. We help make an impact by solving real problems using innovation, improved customer experiences and the right technologies.

As an ISHIR employee, you will get the advanced training you need to be successful, and the opportunity to apply it. You must be passionate about technology, crave responsibility, and be eager to apply your knowledge to real business solutions for our startup and enterprise customers. These are the qualities of a person destined for success at ISHIR.

ISHIR attracts a special type of individual—someone who is proactive, thrives on challenges, feeds off success, and looks at moving targets not as obstacles but as opportunities. ISHIR is an exciting place to work. It is imbued with an entrepreneurial spirit and promotes self-reliance, open communication, and collaboration.