Senior Associate - Payments & Operational Risk

Your career is an investment that grows over time!

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology we take financial services that are often confusing opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada with over 3 million users who trust us with more than $30 billion in assets.

Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.

About the role

Reporting to Wealthsimple’s Director of Compliance & Risk the Sr. Associate Payments & Operational Risk will be responsible for supporting Wealthsimple’s expansion into new payments products and related growth initiatives including building and implementing compliance frameworks to support those expansions.

Our ideal hire has a builder mindset is detail oriented action oriented and proactive. They own their role and continuously help identify ways to improve operational processes and controls while mitigating risks. It is essential that this person manages time well keeps on top of deliverables and has the potential to grow with us. Experience in credit products prepaid cards or other spend operations functions is a strong plus.

In this role you will have the opportunity to:

• Lead the development and implementation of operational risk management frameworks policies and procedures.

• Design and execute risk control self-assessment programs to assess the effectiveness of existing controls and identify areas for improvement.

• Conduct risk assessments to identify and assess operational risks inherent in business processes systems and activities.

• Participate in cross-functional projects and initiatives to enhance operational efficiency and effectiveness while managing associated risks.

• Monitor key risk indicators and assess emerging risks to proactively identify potential issues and trends.

• Analyze operational incidents and issues to identify root causes trends and lessons learned and make recommendations to prevent reoccurrence.

• Collaborate with business functions and support them to enhance risk awareness promote a risk culture and embed risk management principles into daily operations.

• Support the development and delivery of operational risk training programs.

• Stay informed about regulatory developments industry trends and emerging risks in the financial services and assess potential impact to the company.

Skills we’re looking for:

• Relevant Experience: demonstrated success in credit or spend product operations management consulting startups banking and payments or other operations roles in related fields.

• Problem Solving: if something seems off you want to figure out what’s going on; you enjoy navigating uncertainty bringing clarity to ambiguity and don’t wait for a playbook to be written.

• Proactive & Action Oriented: acts without being told what to do; taking full ownership of work and proactively seeks help and input when needed to provide well supported solutions.

• Efficiency: ability to produce significant output with minimum wasted effort; finds the path of least resistance to the problem definition solution and execution.

• Organization & Planning: plans organizes and schedules in a productive manner allowing for a focus on key priorities and regular updates.

• Strong Written & Verbal Communication: speaks plainly and truthfully. Communicates complex ideas in a simple & easy-to-understand way for any audience.

• Honesty/Integrity: doesn't cut corners; does what is right not what is politically expedient.

Nice to haves:

• Knowledge and understanding of payment networks such as Amex Mastercard Visa and Interac.

• Knowledge of the Retail Payments Activity Act/Regulations. More details can be found here .

• Knowledge in payments innovation including future technologies such as real-time payments rails open banking etc.

Why Wealthsimple?

🤑 Competitive Salary with top-tier health benefits and life insurance

📈 Retirement savings matching plan using Wealthsimple Work

🌴 20 vacation days per year and unlimited sick and mental health days

📚 Up to $1500 per year towards wellness and professional development budgets respectively

🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year

🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow Women of Wealthsimple Black @ WS)

💖 Company-wide wellness days off scheduled throughout the year

We’re a remote-first team with over 1000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us!

Read our Culture Manual and learn more about how we work.

DEI Statement

At Wealthsimple we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race religion colour national origin gender sexual orientation age marital status or disability status.

Accessibility Statement

Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond please let us know and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.