Senior Strategy & Operations Program Manager

Role Description

At Dropbox we believe in simplifying the way people work together. We provide a range of innovative cloud-based solutions to empower individuals and businesses to share access and collaborate on their files seamlessly. We’re looking for an experienced Senior Strategy & Operations Program Manager to partner across the organization to develop our strategy and develop the operational mechanisms to ensure we successfully deliver against our goals.

As a Senior Strategy & Operations Program Manager you will join a small high-impact team that partners across Product Engineering Design GTM and Executive leadership to drive end-to-end operational excellence: from shaping long-term strategy and business planning to overseeing execution removing operational friction and enabling rapid product development cycles. This is a senior individual-contributor role and requires the ability to work effectively with executive leaders EPD teams (engineering product design) and across organizational boundaries. The ideal candidate brings deep program management chops a strategic mindset and the ability to translate high-level vision into clear actionable plans and operational cadence.

Responsibilities

• Partner with senior leadership and executives to define the strategic vision and then translate it into prioritized goals and concrete execution roadmaps.

• Define implement and manage operating cadences for the division (e.g. goals QBRs roadmap reviews launch planning regular exec-level briefings) to ensure alignment accountability and transparency.

• Build and maintain frameworks for tracking performance metrics KPIs business outcomes and post-mortems — enabling continuous improvement and iterative learning.

• Facilitate cross-functional alignment and communication across Product Engineering Design GTM and other teams; surface and resolve interdependencies resource constraints and blockers.

• Lead cross-functional strategic initiatives from ideation and opportunity sizing through planning execution and measurement — blending strategy program management and operational execution.

• Produce high-quality executive-level deliverables and presentations (strategic plans business reviews board-ready materials) that distill complexity into clarity for leadership.

• Act as an operational “glue”: identify inefficiencies implement process improvements and build scalable workflows and systems that support fast-moving high-growth product development cycles.

Requirements

• 10+ years of experience in program management business operations strategy or related roles at a high-growth tech company (SaaS/product-led)

• Proven track record of successfully leading multi-function cross-organizational programs from concept through delivery including leading stakeholder alignment across teams (Product Engineering Design GTM Finance etc)

• Demonstrated ability to use data to drive decision making and identify business opportunities including experience with Excel Tableau Amplitude or other analytics tools

• Experience leading strategic planning cycles goal setting business rhythms and daily operations in a large organization

• Exceptional communication and interpersonal skills; proven experience preparing executive-level presentations business reviews and strategic narratives for senior leadership or board audiences

• Ability to switch between high-level strategic thinking and detail-oriented execution

• Strong bias for action high ownership mindset and comfort navigating ambiguity and complexity

Preferred Qualifications

• Prior experience in product management or corporate strategy especially for technology companies

• Prior experience in a product-led SaaS company ideally with exposure to building or scaling core platform/business-critical systems

• Demonstrated success designing and running SMART goals or similar operating cadence frameworks at scale

• Skilled at stakeholder management: building relationships and consensus across diverse functional teams — Product Engineering GTM Finance etc

• Prior exposure to building systems processes or tooling to support program management cross-functional execution or operational scaling

Compensation

Canada Pay Range

$178500—$241500 CAD