Senior MDM Application Engineer

See yourself at Twilio

Join the team as Twilio’s next MDM Senior Application Engineer – Informatica

About the job

This is a critical role responsible for developing managing and advancing our MDM practice with the opportunity to define and shape Twilio’s overall MDM strategy across systems processes and people.

As the Lead Application Engineer within the Enterprise DevOps team this position will architect design develop configure test and support the Informatica SaaS MDM platform for both Customer and Product Masters. The ideal candidate is a self-starter with strong analytical skills effective communication diligent time management and a collaborative high-performance mindset.

Responsibilities

In this role you’ll:

• Contribute to  the architecture design and implementation of Informatica MDM solutions with a focus on Customer and Product Master Data domains.

• Define and drive the enterprise MDM strategy standards and best practices across systems processes and teams.

• Partner with business and IT stakeholders to translate MDM requirements into scalable enterprise-grade solutions.

• Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports

• Provide technical leadership for MDM configurations customizations match/merge rules data stewardship workflows and integration patterns.

• Oversee MDM platform operations including performance optimization version upgrades and patch management.

• Design maintain and govern MDM data models hierarchies and metadata standards.

• Ensure effective implementation of data governance quality lineage and security policies.

• Mentor and guide MDM developers analysts and data stewards to build a high-performing team.

• Manage KLO upgrades stories in sprint delivery

• Stay current with industry trends tools and innovations to continuously enhance the MDM ecosystem.

Qualifications

Twilio values diverse experiences from all kinds of industries and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 6+ years of experience in Data Management or related domains specializing in Master Data Management (MDM) across leading platforms (e.g. IBM MDM SAP MDG Oracle MDM Semarchy Stibo Reltio Informatica MDM or similar).

• Proven expertise in Customer and/or Product MDM implementations.

• Strong grasp of MDM architecture match/merge logic hierarchy management data quality data stewardship and governance principles.

• Proficient in data integration methodologies with practical experience using ETL tools and/or real-time services.

• Solid knowledge of data modeling relational databases and metadata management.

• Excellent communication leadership and cross-functional collaboration skills.

Desired:

• Deep understanding of Segment CDP & CDI and related data management frameworks.

• Experience with cloud and hybrid MDM deployments (AWS Azure or GCP) is highly desirable.

• TOGAF DAMA or other Data Architecture/Governance certifications

• Experience with MDM Vendor & Chart of accounts

Location

This role will be remote and based in Colombia

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits including competitive pay generous time off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location.