Senior Office Coordinator

We are looking for a Senior Office Coordinator that will join our Facilities Management team. Based in Spotify’s Mumbai office, this individual will take a great deal of pride in ensuring the smooth operation of Spotify’s offices in Mumbai, Gurgaon and Bangalore. As a part of the Global Workplace Services team you will be in charge of keeping our office safe, tidy, organized, operational, and a fun place to work!

What You'll Do

• Manage all sites (Mumbai, Gurgaon and Bangalore) in assigned portfolio
• Prepare and maintain facilities records/reports
• Assist in developing and administering annual Facilities operating budget
• Ensure accuracy of vendor invoices and that all vendors send in their invoices and are paid on time
• Negotiate all facilities service contracts to maximize cost effectiveness,
• Partner with onsite Security vendor to ensure the safety of all our employees
• Manage and oversee all facilities vendors (such as pantry supplies, office supplies, cleaning, repairs and maintenance team) onsite
• Manage MEP vendor to ensure preventive and emergency maintenance of facility equipment, including but not limited to HVAC, UPS, lightings, plumbing and kitchen appliances
• Respond to emergencies, facility alarms and system failures through a robust emergency escalation plan
• Responsible for fire protection, which includes fire warden training hosted by the landlord, reviewing of emergency evacuation plan and fire safety induction for all employees
• Ensure compliance with local health and safety standards and industry codes
• Manage and resolve all GWS tickets through our Jira system in a timely manner
• Ensure all site documentation is in place, including O&M, floor plans, and playbooks
• Manage space planning which includes updating of floor plans and seating plans
• Coordinate office moves, set up of new offices, and re-shuffling of existing offices
• Maintain upkeep of the office, including kitchen, pantry, storage rooms and cupboards
• Conduct and document regular facilities inspections and audits
• Coordinate onsite events, ensuring hosting employees are following protocol
• Implement best practice processes to increase efficiency
• Collaborate with cross functional teams such as Security, HR, IT and Workplace Build, and local team members to ensure office needs are met
• Collaborate with HR and IT to onboard new employees and ensure they are set up on Day 1
• Offboard employees leaving the company
• Be an Ambassador of our CommunityX Team, and create quarterly experiences for employees to come together through fun activities

Who You Are

• You have at least 3-5 years of experience in a similar role
• Excellent verbal and written communication skills, proficiency in English
• You are passionate about workplace experience and our people
• Have some experience in event or project management
• You have excellent social skills and an ability to remain calm in challenging situations
• You have good time management skills and a can-do-attitude
• You are able to prioritize and multitask - you are able to field a heavy volume of requests at once but never compromise quality
• A team player—no matter how small the task may seem, you complete it with grace and a good attitude!
• You are tech savvy, proficient in Google Suite, Coupa, Concur, Workday, JIRA and able to learn and pick up new applications quickly

Where You'll Be

• You will be based in our office in Mumbai, India.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.