Senior Operations Compliance Processor (Hybrid)

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.

This Senior Operations Compliance Processor supports the compliance, accuracy, and maintenance of the Bank's information reporting systems at a high level of complexity. Complies with government agency and client requests for information, and with state regulations for reporting and remitting unclaimed property. Performs a number of administrative processing duties to facilitate client service objectives. Reports applicable information to the state bar. Ensures regulatory compliance and accurate Internal Revenue Service (IRS) reporting by reviewing business processes, documentation, systems, and accounts. May provide leadership to less experienced associates in the work group.

Responsibilities

• Review - Maintains the integrity of information reporting systems through by leading daily maintenance and review efforts. Ensures all information or supporting documentation is present and correct, that accounts are properly set up, and that access is monitored. Adds, modifies, and maintains accounts to comply with applicable regulations and requests. Reviews regulatory holds placed on accounts by branch associates and makes corrective actions within the account as necessary. Ensures that processing is completed according to IRS requirements.
• Business Support - Provides client service, support, and communication throughout account and compliance activity. Performs a variety of operational and administrative tasks in response to client requests. Returns statements and branch calls. May serve as a resource to less experienced associates in the work group or assist management with special projects.
• Reporting - Compiles information in response to requests from the IRS and clients. Sources and provides all necessary documentation for these requests. Reports Interest on Lawyers Trust Accounts and non-sufficient funds information to the applicable state bar.
• Compliance Expertise - Maintains knowledge of applicable laws, regulations, agencies, and policies as well as appropriate actions to ensure compliance.

Qualifications

Bachelor's Degree and 0 years of experience in Financial Services OR High School Diploma or GED and 4 years of experience in Financial Services

Additional Preferred Qualifications

• Min of 2 years of banking experience (i.e. branch experience, loan experience, etc)
• Host system experience preferred
• Onbase system experience preferred
• Experience with a variety of banking regulations (i.e. Reg CC)
• Microsoft Office Experience

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.