Senior Sales Engineer

Job summary

The Senior Sales Engineer at DigiCert will play a crucial role in partnering with the Sales team to drive revenue and ensure customer success through technical closure. This position requires developing a deep technical understanding of DigiCert solutions and architecture, providing product demonstrations, facilitating technical evaluations, and assisting with RFPs/RFIs. The role involves analyzing customer needs, capturing feedback for product enhancements, and working independently or with cross-functional teams. Additional responsibilities include creating product documentation, providing training, and supporting the Enablement Team. Travel to customer sites and industry events will be necessary.

What you will do 

• Partner with the Sales team, taking responsibility for technical closure to drive revenue and customer success
• Develop and maintain a deep technical understanding of DigiCert solutions & architecture
• Provide demonstrations of DigiCert solutions and services toprospects/customers
• Facilitate technical evaluations by prospective customers in a Proof of Concept (POC) environment.
• Assist in response to functional and technical elements of RFPs/RFIs
• Analyze customer needs to determine potential fit for DigiCert solutions and services to meet customer objectives
• Capture feature request/enhancement input from prospects/customers to provide feedback to Product Management
• Work independently and in conjunction with other members of the sales team and cross-functional teams
• Travel as necessary to customer sites and industry forums/conferences as needed to support the objectives of the department
• Assist with the creation of product and/or technical documentation for internal use as needed
• Provide product training to internal stakeholders or Partners as needed
• Support Enablement Team with training course/lab development as needed

What you will have 

• Professional working proficiency in Dutch and English (essential) 
• Bachelor’s degree or higher (preferably in Systems Management, Computer Science or Cybersecurity)
• 8+ years’ work experience in a presales/technical sales or consulting in cybersecurity or PKI
• Industry Recognized Networking or Information Security related certification (CISSP, CISM, Security+, Network+ etc)
• Hands-on experience with common IT systems found in enterprise environments (Windows, Linux, Mac, AD/AAD/LDAP, routers, load balancers, SSL inspection devices, web servers, VPNs, etc.)
• Experience working with Cloud technologies and providers (Azure, AWS, GCP, etc)
• Strong communication (written & verbal) and interpersonal skills
• Strong technical writing skills
• Strong diagnostic and problem-solving skills
• Firm understanding of cryptographic concepts in IT environments: symmetric/asymmetric cryptography, hash algorithms, digital signatures, HSMs, etc
• Familiarity with Active Directory Certificate Services (AD CS) and related components
• Understanding of PKI including CA deployments, template/profile creation, and certificate lifecycle management
• Large enterprise IT consulting, administration, or support experience
• Experience working with APIs
• Familiarity with code signing and/or document signing workflows
• Experience working with containerization architecture, platforms and infrastructure (e.g. Docker, Kubernetes, Cert-Manager, etc.)

Benefits 

• Pension Fund
• Medical Aid
• Employee Assistance Program
• Education Support Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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