Senior Salesforce Administrator

Salesforce Administrator / Senior Salesforce Administrator

Important Information

Location: Bangalore

Experience: 5 -8 years 

Job Mode: Full-time

Work Mode: Work from office

Responsibilities and Duties

Talk to end-users and operations leaders to understand requirements, challenge assumptions when appropriate, and translate those requirements into technical specifications.

• Build new features and functionality in our Salesforce Org with custom objects, custom fields, page layouts, and lightning pages

• Automate processes with workflow rules, validation rules, process builder, and flows

• Identify reports and dashboards to measure the impact of build iterations.

• Support end-users in real-time with issues relating to Salesforce and supported applications.

• Deliver projects through our release management process.

• Lead all aspects of 3rd party application use and support. 1 This role requires:

• Salesforce Administrator Experience;

• Salesforce.com Advanced Administrator Certification;

• Understanding of data structures, data modeling, & database schema;

• Experience building with Salesforce Lightning User Interface;

• Strong qualitative and quantitative mathematical skills;

• Strong business acuity in sales operations and customer success

• Analytical skills to improve quality of iterative builds;

• Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of

the organization. Bonus points if you have:

• Experience implementing Salesforce CPQ with Docusign and Billing (e.g. Zuora) integration highly desirable

• Experience with Gainsight strongly preferred

• Experience with Anaplan preferred

• Agile scrum master or product owner training

• Bachelor’s degree in computer science, Management Information Systems, Business or the equivalent related experience.

Qualifications and Skills

• Bachelor’s degree in computer science or information systems.
• Demonstrate experience as an Agile Consultant.
• Show a strong expertise in Agile methodologies, frameworks, and practices (e.g., Scrum, Kanban, SAFe).
• Exhibit excellent coaching and mentoring skills, with the aptitude to effectively guide Agile teams and stakeholders.
• Excel in facilitation and communication, capable of leading Agile ceremonies and interacting with clients across all levels.

Role-specific Requirements

• Technologies:
• Skillset competencies: 

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. 

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.