Senior Scrum Master

IBM • GUADALAJARA, MX

Company

IBM

Location

GUADALAJARA, MX

Type

Full Time

Job Description

Introduction

A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions.

Seeking new possibilities and always staying curious we are a team dedicated to creating the world’s leading AI-powered cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers so the door is always open for those who want to grow their career.

IBM’s product and technology landscape includes Research Software and Infrastructure. Entering this domain positions you at the heart of IBM where growth and innovation thrive

We are seeking an experienced Scrum Master to facilitate application development within an Agile/Scrum environment. The ideal candidate will ensure adherence to Agile principles foster team collaboration and drive continuous improvement. Experience with Salesforce application development is a plus.

In this role you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers) where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

At IBM our Project Managers play a pivotal role in leading and coordinating project teams to ensure the successful delivery of projects. As a Project Manager for our premier Software Development Location you’ll be at the forefront of driving project direction defining metrics and managing performance to meet client expectations. Join our dynamic team shaping the future of AI-infused management features for hybrid cloud solutions.

Key Responsibilities:

  • Facilitate all standard Scrum/Agile ceremonies including:
    1. Daily Stand-Ups
    2. Sprint Planning
    3. Sprint Retrospectives
    4. Backlog Grooming
    5. Burndown Chart reviews
  • Keep the team focused on deliverables by removing impediments and resolving conflicts that impact productivity.
  • Collaborate with cross-functional teams individual contributors and management to enhance communication and transparency.
  • Monitor and report on Agile metrics and team performance.
  • Ensure Agile practices and principles are consistently followed.
  • Drive continuous improvement within and across teams.
  • Manage and execute projects using JIRA.
Required education
Bachelor's Degree
Required technical and professional expertise
  • Proven experience as a Scrum Master in an Agile/Scrum environment.
  • Strong knowledge of Agile principles and frameworks.
  • Hands-on experience with JIRA for project execution and tracking.
  • Excellent facilitation communication and conflict-resolution skills.
  • Ability to coach teams and foster a collaborative environment.
Preferred technical and professional experience
  • Experience facilitating application development on the Salesforce platform .
  • Familiarity with Agile metrics and reporting tools.
  • Certification such as Certified Scrum Master (CSM) or Professional Scrum Master (PSM) .
  • Experience working with distributed teams.
Apply Now

Date Posted

12/12/2025

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