Senior Solutions Architect - Backstage

Originally conceived in Spotify, Backstage is now a leading SaaS and open source platform for building developer portals. Adopted by thousands of companies, Backstage helps customers to restore order to their microservices and infrastructure and enables product teams to ship high-quality code quickly - without compromising autonomy.

Interested in helping us drive Spotify's developer portal philosophy and increase market share? We in Spotify's Backstage team are looking for a Senior Sales Engineer with a unique balance of technical knowledge, eye for business, and interpersonal skill to help our customers understand and drive positive change to developer productivity through developer portal software.

We're seeking versatile engineers skilled in technical sales, web development and customer interaction who crave a challenge and feel energized to help realize Backstage's enormous potential.

Join a nimble, startup-like team of engineers, marketers, business developers, and product managers to drive an entirely new technology-focused business line and distribution channel. We want someone who's passionate about that type of environment.

Your daily work is flexible, and you can expect a broad and developing role in which the combination of technical knowledge and ability to motivate change and shape client opportunities is central.

What You'll Do

• Understand the technical aspects of Backstage, including its architecture, APIs, plugins, and integrations.
• Assist clients in integrating Backstage into their development environments.
• Provide technical guidance and troubleshooting support for implementation issues.
• Help clients customize and extend Backstage with plugins and services tailored to their unique needs.
• Engage in product demonstrations, technical discussions, and proof-of-concept developments.
• Understand customer requirements and articulate how Backstage can solve their problems.
• Collaborate with product management and engineering to address client-specific needs and improvements.
• Act as the technical point of contact for clients looking to adopt Backstage.
• Provide input on product architecture to ensure that Backstage can integrate smoothly with client environments.
• Work closely with engineering, product management, and support teams to ensure customer feedback is incorporated into product development.

Who You Are

• Strong background in software engineering or DevOps, with knowledge of Kubernetes, CI/CD, and other DevOps tools.
• Proficiency in web development with React, TypeScript and Node
• Experience in building or integrating developer tools, platforms, or portals.
• Familiarity with cloud platforms (AWS, GCP, Azure) and enterprise-level integrations.
• Problem-solving and troubleshooting abilities, with an emphasis on customer satisfaction.
• Prior experience as a Sales Engineer, Solutions Architect, or a related role in a tech company.
• Hands-on experience with Backstage or similar developer portals.

Where You'll Be

• You will work out of our London office.

Our global benefits

Extensive learning opportunities, through our dedicated team, GreenHouse.

Flexible share incentives letting you choose how you share in our success.

Global parental leave, six months off - fully paid - for all new parents.

All The Feels, our employee assistance program and self-care hub.

Flexible public holidays, swap days off according to your values and beliefs.

Learn about life at Spotify

You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world's most popular audio streaming subscription service with a community of more than 500 million users.