Senior Technical Product Marketing Manager

Working at Atlassian

Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a remote or distributed-first company.

We are looking for an enthusiastic Senior Technical Product Marketing Manager to develop compelling thought leadership content and represent Atlassian at industry conferences, events, and with our global customer base. This role entails promoting Service Management (ITSM/ESM) practices and our innovative solutions to external audiences. The ideal candidate will possess deep subject-matter expertise, demonstrate the ability to create dynamic content, and be an engaging speaker and thought leader, able to connect with diverse audiences and foster relationships within the global Service Management community. We would appreciate candidates who have firsthand experience implementing similar Service Management solutions, including Atlassian, ServiceNow, and BMC.

As a Senior Technical Product Marketing Manager, you will be instrumental in shaping Atlassian's position on Service Management, enhancing our brand presence, and driving the adoption of Service Management frameworks and our products.

This position reports to the Head of Technical Product Marketing.

In this role, you will:

• Develop compelling, differentiated, and feature-accurate content that highlights the Atlassian Service Management solution
• Be a spokesperson for Atlassian, providing insights and thought leadership on Service Management practices and innovations at industry conferences, seminars, and events, delivering presentations and participating in panel discussions
• Establish and maintain relationships with key stakeholders, including industry leaders, partners, and prospective clients to facilitate their understanding of the Atlassian Service Management solution, emphasizing the integration of practices, personnel, and product
• Remain informed about industry trends and advancements
• Collect feedback from external engagements to inform product development and strategic programs

Your background:

• Service Management expertise, along with hands-on experience implementing Service Management solutions
• 7+ years of experience in technical product marketing, solutions consulting, implementation, sales engineering, or product management within ITSM, ESM, or ITOM
• A comprehensive understanding of the priorities of ITSM and IT operations leaders
• Proficient in creating, presenting and demonstrating the value of products and solutions to IT buyers, influencers, and stakeholders
• Outstanding public speaking abilities with an ability to engage and inspire diverse audiences. Demonstrate confidence in both practices and products.
• Proficient in establishing trusted relationships with analysts and other influencers through product and solution briefings, demonstrations, evaluations, and engagement in online communities and social media.
• Experience representing organizations at industry events and conferences.
• Relevant certifications in ITSM or related fields are advantageous.

Compensation

At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $150,700 - $200,900

Zone B: $135,600 - $180,800

Zone C: $125,000 - $166,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.