Signing & Funding Coordinator

Who you are:

We’re looking for an experienced and energetic Signing & Funding Coordinator to help streamline our investment closing operations while continuing to deliver on Hometap’s strong commitment to customer service.

As our Signing & Funding Coordinator you will work directly with Hometap’s customers vendors Operations and Sales teams to bring an investment to a successful and smooth close. This position is great for someone who has strong organizational and customer service skills and loves cross-functional collaboration. Reporting to the Operations Manager you’ll help continue to build out the closing function at Hometap while delivering on our best-in-class customer service.

What you'll do:

• Collaborate with Underwriting Processing and Sales to ensure each investment closing meets our guidelines and expectations

• Build a close relationship with Hometap’s settlement agents and title vendors to ensure all investment closing SLAs are met and monitored on a monthly basis

• Order and schedule all investment signing appointments including coordinating between the Homeowner Sales and Notary/Attorney

• Monitor investment closings to ensure timely distribution of funds to homeowners

• Function as the main escalation point for all Sales for Homeowner questions related to investment signings

• Document the closing processes identify process improvements and assist in scaling up the role to drive greater efficiency as Hometap continues to grow

What you bring:

• 1+ years experience working as a mortgage closer or in a related role

• Experience and understanding of all aspects of the real estate closing process

• Strong commitment to best-in-class customer service and extreme attention to detail

• You love to optimize and experiment to drive improvements and results

• You are hands-on curious and love to explore new technologies

• Ability to work under pressure and prioritize multiple projects simultaneously from start to finish

• Bonus Points: Experience working for a startup and/or fintech company

Our team is what makes us great. The annual compensation for this role is $65000. You’ll also receive meaningful equity so you can share in our growth and success. We offer generous medical dental and vision coverage a work-from-home stipend parental leave and plenty of paid time off to recharge.