Site Reliability Engineer (L2 Support)

Your role at Exness:

You will join our Reliability team and focus on delivering insights from massive data in real-time. You will help us provide our users with rich functionality, high availability, and superior performance to help them achieve their missions. To do this, you will need extensive experience and a willingness to bring fresh ideas, demonstrate a unique and informed point of view, and enjoy working with a cross-functional team to develop real-world solutions and create a positive user experience at every interaction.

You will:

• Analyse metrics from both operating systems and applications to assist in performance tuning and fault-finding
• Provide correlation between layers, highlight hidden parts, improve observability, and configure anomaly detector
• Escalate issues to product/platform teams, initiate firefighting process, provide issue summary
• Facilitate incidents, run blameless postmortem, and complete root cause analysis investigations 
• Contribute to handbooks/run-books, general documentation
• Knowledge sharing, mentoring, providing training material and workshops

What makes you a great fit:

• Good Linux and Windows experience
• Basic programming experience in Golang, Python, C++, or Java
• Good understanding of Linux and TCP/IP network fundamentals
• Experience using Gitlab CI/CD or Terraform (Iac)
• Experience with Jaeger, Sentry, DataDog, NewRelic, Grafana, and Prometheus
• Experience with system analysis and troubleshooting
• Ability to quickly learn new technologies, frameworks, and architectures
• Strong listening skills and a high level of tolerance
• Fluency in English
• Experience working with globally distributed systems or infrastructure would be considered an advantage 
• Experience with Kubernetes, Docker, Postgres, and Kafka would be considered an advantage 
• Experience with Rancher, Rancher2, AWS EKS, Alicloud ACS, and Rancher RKE would be considered an advantage 
• To support UTC 22 to UTC 7 timezone, 5 days in a week.

What we offer along the way:

• Competitive and attractive compensation
• Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
• Time off, including 21 days of annual leave and paid sick leave
• Special ‘Get to know your team’ trips

Your journey after applying:

1. Interview with a Talent Acquisition Specialist (30 minutes)
2. Short online English test 
3. Technical interview (1 hour)
4. Behavioral interview (1 hour)