Sprinter Client Advisor (Sales Consultant)

The Sprinter Client Advisor (Sales Consultant) Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.50 and $17.05. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. TheSprinter Client Advisoris responsible for sales of new and pre-owned vehicles to customers within the assigned Dealership. Essential Duties and Responsibilities • Meet and greet guest promptly, and in a friendly and professional manner. • Knows understands and adheres to federal, state and local laws which govern retail auto sales. • Maintain product knowledge through dealer training and self-study. • Strives to meet sales goals by meeting and greeting potential customers as they enter the showroom; contacting previous customers and seeking referrals; responding to emails, telephone calls and faxes and developing outside networking relationships. • Identify customer’s automotive needs. • Have knowledge and answer any questions the customer has regarding vehicles they express an interest in. • Set up and conduct demos as requested by the customer insuring clients do not drive demonstration vehicle on lot observing safe driving at all times. • Prepare a sales proposal for the vehicle(s) the customer requests. • Finalize any sale with the customer. • Ensure vehicle purchased is ready at the appointed time for the customer to pick up • Follow up sale to determine customer satisfaction and re-enforce the sales experience. • Utilize the Dealership’s CRM follow-up system to ensure ongoing communication with the customer; thereby ensuring customer satisfaction, encouraging repeat business with the customer and earning referrals. • Maintain a professional and business-like standard of dress consistent with the dress code requirements of the Shelly Automotive Group and/or specific dealership. • Know and follow work schedule arriving to work on time. • Maintain work areas keeping offices clean and organized at all times. • Log all floor and telephone customers accurately into CRM system. • Ensure all paperwork is accurate and complete. • When required, follow through diligently to ensure all stipulations and requirements are complete for timely approval and funding of deals. • Thorough test-drives on planned circuit, attending every demonstration. Obtain valid driver’s license before demonstration and verify that guest’s information is accurate. • Personally inspect vehicle to ensure it is properly detailed, all functions are operating and it is ready for delivery. • Introduce Customer to Service and Parts Department and Service Advisor if possible. • Safeguard customer and Dealer information per established policy. • Complies with all safety rules as outlined in the Injury Illness and Prevention program. Using all appropriate safety and personal protection equipment as required. • Maintain proper display, returning all demo vehicles to their proper place. • Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time. • Must maintain accurate attendance records “clocking in and out”. • Exemplifies organizational culture and holds others in department accountable for doing the same. • Other related duties as may be assigned. Job Type: Full-time Pay: $16.50 - $17.05 per hour Expected hours: 40 – 45 per week Benefits: • Employee discount • Life insurance • Paid training • Vision insurance Work Location: In person