Sr Cloud Engineer

Company Description

OUR STORY

Let’s be honest: there are lots of people out there doing what we do. We’re just not convinced they’re doing it right. Businesses are hungry for innovation and opportunity but not at the cost of their independence. At Ollion we’ve connected companies and capabilities around the world to help ambitious organizations make the most of their transformation and leave the status quo in the dust.

WORKING AT OLLION

Innovation is risky. It demands bold steps and big questions but that’s the price of making change. We’ve got our head in the cloud and two feet on the ground channeling tech’s endless potential towards a single goal: making a world of difference. And we’re building a global team to do just that— a team capable of making game-changing breakthroughs without ever losing sight of the people it will impact. This is more than consulting. This is the change you can be.

THE OLLION DIFFERENCE

At Ollion we’re all in on your independence. Our teams are seasoned. Our solutions are straightforward—sometimes even groundbreaking. And our engagements? Exactly as long as you want them to be. We deliver fresh thinking and hard-earned insight in a way that works for you and your customers arming your organization with everything you need to make your transformation truly mean something.

WORKING WITH OLLION (our clients’ experiences)

Progress matters more than process. Our global team of cloud-native pros is all about creating new and better ways to work—not just by solving your tech challenges but by using technology to solve your business challenges. We keep the formulas frameworks and ten-point plans to a minimum tackling your most pressing problems with a proprietary mix of good-old-fashioned ingenuity and refreshing humanity.

Job Description

As a Sr. Cloud Engineer at Ollion you will own the technical relationship with a set of Clients and serve as their technical advocate point of contact for all aspects of their cloud environment including architecture operations and deployments. You will ensure the smooth operation of our managed services troubleshoot issues and provide expert guidance to the internal Ollion team and the Client’s team.  You will also serve as the escalation point for all technical issues ensuring prompt resolution and support to minimize downtime. This position requires an individual who possesses thought leadership and extensive cloud expertise the ability to communicate the vision and hands-on involvement with a start-up mentality.

Job Requirements

• Lead the design implementation administration and overall management of cloud infrastructure for multiple clients

• Perform technical reviews of their existing cloud deployments and provide continuous recommendations to proactively identify and prevent issues

• Consult with Clients to understand their strategic initiatives and provide personalized recommendations to achieve them through the usage of cloud based technology

• Develop appropriate key performance indicators (KPIs) which align to the Client’s attainment of their digital objectives and drive to achieving them

• Identify opportunities for Ollion to deliver more value and expand the partnership with the Client

• Troubleshoot and resolve complex cloud-related issues working closely with other engineers on your team and the Client

• Ensure a high level of customer satisfaction with each Client engagement

• Lead root cause analysis for business critical outages joining calls with customers on a frequent basis to assist in live troubleshooting to expedite resolution of the Client’s problems

• Work with security personnel to perform regular security reviews including identifying and addressing gaps in infrastructure not meeting compliance rules (PCI SOC2 HIPAA etc); document systems processes and procedures

• Build enhance and maintain CI/CD pipelines to support rapid reliable deployments

• Apply Infrastructure-as-Code (e.g. Terraform CloudFormation) to automate environment provisioning and configuration

• Implement troubleshoot and design container orchestration solutions

• Ability to identify and recommend appropriate utilization of containerized kubernetes and serverless solutions

• Ensure that Client specific run-books and documentation is maintained at all times

• Collaboratively develop and maintain policies standards processes and tools that apply to Client account governance and management

• Maintain knowledge of emerging cloud technologies and trends

• Build automation and effectively utilize Ai to improve day to enhance operational efficiency and business agility

• Continuously improve skills product expertise and knowledge on related technical topics

• Be a technical mentor to the support others on the engineering team and be an escalation POC

• ensure cyber readiness regulatory compliance and operational excellence in alignment with business goals

• Act as the company’s subject matter expert on industry regulations and provide compliance consulting and guidance to clients You'll also design and embed compliance processes into assessments ensuring they’re executed effectively — whether handled in-house or through trusted partners

• Work as part of a team for a 24/7 rotating schedule including US hours and on-call rotation

• Undertake any other duties of a similar level and responsibility as may be required from time to time

Qualifications

Expertise you bring

• 3+ years of experience on a technical team as a Cloud Engineer DevOps Engineer Security Operations and 5+ years in IT

• Understanding and experience in Cloud Technologies. Should possess general familiarity across all three major CSPs (GCP AWS and Azure) and expert level on at least one

• Strong knowledge of cloud security compliance and risk management principles

• Experience with containerization (e.g. Kubernetes Serverless) orchestration and IAC tools (e.g. Terraform Ansible)

• Familiarity with cloud-native applications microservices and DevOps practices

• Communication skills: Excellent verbal and written communication skills to effectively interact with Clients internal teams and stakeholders.

• Problem-solving skills: Strong analytical and problem-solving abilities with the ability to analyze complex issues and develop creative solutions to resolve issues and challenges efficiently and timely.

• Time management: Effective time management skills to lead complex cross-functional technology projects and various other tasks simultaneously.

• Proactive approach: Being proactive in identifying potential issues opportunities for improvement and going the extra mile to ensure Ollion’s and our Client’s success.

• Team player: Collaborating effectively with other teams within the organization such as sales marketing customer support and product development.

• Adaptability: Being adaptable to evolving business needs unplanned challenges and embody a collaborative “all hands on-deck” mentality when necessary.

• Exceptional written and verbal communication skills with the ability to explain complex technical concepts to non-technical stakeholders.

• Demonstrated experience in developing and managing departmental budgets and negotiating with vendors.

• Industry certification(s) AWS Certified Solutions Architect - Professional Azure Certified: Cloud Solution Architect Expert or equivalent certifications.

• B.S. in  Computer Science Information Technology Information Systems or IT Management.

Additional Information

BENEFITS & PERKS FOR WORKING AT OLLION

Our employees multiply their potential because they have opportunities to: Create a lasting Impact Learn and Grow professionally & personally Experience great Culture and Be your Whole Self !

Beyond an amazing collaborative work environment great people and inspiring innovative work we have some great benefits and perks:

• Benchmarked competitive in-market total rewards package including (but not limited to): base salary & short-term incentive for all employees

• We are a remote-first globally distributed organization where our people are empowered to learn grow and perform at their best. While most roles can be done from anywhere within your home country some client-facing work may require onsite presence.

• Retirement planning (i.e. CPF EPF company-matched 401(k))

• Globally we build benefit plans that offer choices for whatever stage in life our employees are in and allow for flexibility as life happens.  Employees have access to a fully comprehensive benefits package to choose the medical dental and vision insurance plan that best fits their lives. In addition to great healthcare coverage we also offer all employees mental health resources and additional wellness programs.

• Generous time off and leave allowances

• And more!

DIVERSITY AT OLLION

One of our cultural keystones ‘Find the angle’ recognizes that every individual has different aspirations needs and brings a unique perspective.

We value diversity inclusion and equity (DE&I) as core to our success. We believe that a diverse workforce brings together unique perspectives experiences and ideas leading to innovation creativity and better outcomes for our clients and our organization. We are on a journey and are committed to building a workplace that celebrates and respects individuals from all backgrounds including but not limited to race ethnicity gender sexual orientation age disability and cultural heritage.

As our commitment to diversity and inclusion is reflected in our:

• Awareness and sensitisation programs: to create awareness and sensitisation. We encourage open dialogue active listening and mutual respect creating a safe and supportive environment for everyone to contribute their unique perspectives and ideas.

• Dedicated efforts to building diverse teams: that leverage the strength of our differences to tackle complex challenges and drive innovation. By embracing diversity we broaden our collective knowledge enhance problem-solving capabilities and unlock limitless potential for our employees.

All your information will be kept confidential by the Company. Ollion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees. Ollion does not discriminate in employment on the basis of race color religion sex national origin political affiliation sexual orientation marital status specially abled genetic information age membership in an employee organization parental status military service or other non-merit factor.

Ollion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees. Ollion does not discriminate in employment on the basis of race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization parental status military service or other non-merit factor.