Sr Manager, OMS QA

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Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.
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Job Title: Sr QA Manager
Primary Purpose: We are looking for a results-oriented, self-motivated experienced Sr Quality Assurance Manager with strong leadership abilities, excellent organization, and soft skills. This person will be responsible managing Quality Assurance for all Global initiatives from Order Management System. This role requires collaboration with cross-functional team of QA Analysts, Developers, Product Owners, and other stakeholders to understand the business/product requirements and facilitate the design and development of test suites .
Responsibilities:

Working in fast-paced, Agile/Scrum engineering environment and delivering incremental product software with high quality.

Participate in key planning meeting and proactively provide inputs to identify quality issues, testing needs and project risks early.

Define and improve Test Strategy for all global initiatives. Be ahead in planning for building right QA team model in conjunction with Tapestry roadmap.

Report testing progress, risks on timely fashion to all stakeholders.

Work closely with peer QA Managers on each release to identify the integration areas and plan for End-to-End Testing.

Build and maintain strong partnership with cross-functional teams, provide regular communications and updates to internal and external stake holders.

Work closely with Operations, Engineering and Products teams on production escape defects. Perform root cause analysis and identify areas of improvement.

Work closely with automation team and provide support in building automation suite.

Responsible to manage multiple test cycles such as regression, SIT and E2E in parallel across multiple brands and regions.

Work closely with leadership team on company wise quality initiatives and quality process improvements.

Managing QA resources (onsite/offshore) across multiple projects and provide clear direction on testing scope, project timelines and ensure testing is completed in a timely fashion and high quality.

Mentoring QA team and providing timely constructive feedback

Qualifications:

8-10 years of experience in Quality Assurance

5 + years of experience as a QA manager in OMS and experience in IBM Sterling OMS is a plus

Strong experience in QA methodologies, improving QA strategy, producing Testing metrics and working with managing large teams is required

Strong understanding of Order management system and its modules (IBM Sterling OMS experience is a plus)

Experience managing globally distributed team is required

Experience in OMNI channel implementation is a plus

Experience working in fast paced Agile environment

Strong understanding of Salesforce Commerce Cloud (SFCC) testing is a plus

Experience performing enterprise wide E2E testing is a plus

Experience working in test management and bug tracking tools (JIRA, Xray etc) is required

Experience in participating in Release deployments to production.

Knowledge of modern test methodologies including automation.

QA automation experience with familiarity with testing tools such TOSCA, Selenium, Cucumber/Gherkin, Jenkins etc. is a plus.

Excellent mentorship and guidance skills

Strong interpersonal and communication skills, with a proven ability to present information clearly and effectively.

Bachelor's Degree in Computer Science, Engineering, or related field

Our Competencies for All Employees

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance : Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

• Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams : Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
• Managerial Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/