Sr. Application Engineer

Eaton's North American Marketing and Commercial Operations Team is currently seeking a Senior Application Engineer for our OEM business to join our team. This provides a hybrid work model and is located in Avery Creek, NC. If residing outside 50 miles, relocation will be offered

Position Overview:

This position will work to support the OEM Sales vertical including field sales engineers and EatonCare OEM Team to provide technical leadership, product and solution training as well as mentoring for EatonCare OEM Engineers. In addition to day-to-day tasks supporting the OEM Team members and orders, this position will also be responsible for representing Sales Support with manufacturing plants on topics such as building relationships with Field Sales and Field Application Engineers.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potential-and where you can help us reach ours.

In this function you will:

• You will provide product and application engineering support for OEM Sales Engineers, Distributors, Customers and Field Sales Engineers.
• You will develop and deliver training materials to EatonCare employees as well as internal and external customers.
• You will participate in product Design Bursts, Roadmaps, attend the annual AE conference, AE updates and process BPI events along with Product Lines as required.
• You will lead training efforts to support standard work, error proofing, product and application knowledge.
• You will provide technical support to EatonCare OEM Team.
• You will act as a tier II support escalation point for both assemblies and components supported by EatonCare.
• You will be the Subject Matter Expert on all electronic tools and applications used by EOEM Engineers
• You will maintain a working knowledge of the overall sales function, customer channels and customer and departmental needs.
• You will author special documentation for high complexity orders
• You will perform all other duties as required by management.

Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site.

• Flexible work options to help balance work/life demands (at participating Eaton sites)
• Healthcare/retirement savings programs
• Competitive compensation packages to reward skills and performance
• Tuition assistance or financial help for ongoing learning and development
• Health, Dental, Vision & Wellness programs
• Donation matching (U.S., Canada, Puerto Rico)

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we - as individuals and as a company - are stronger.

Qualifications

Required (Basic) Qualifications:

• Bachelor's degree from an accredited institution.
• 7 years of experience in Project Management, Product Management, Sales, Custom Order Engineering, Application Engineering or equal.
• Strong product and application knowledge of engineered to order assemblies.
• Sponsorship is not available. Candidates must be legally authorized to work in the U.S. on an ongoing basis without requiring company sponsorship.

Preferred qualifications:

• Bachelor's degree in engineering from an accredited institution
• 10+ years of experience in Project Management, Product Management, Sales, Custom Order Engineering, Application Engineering or equal
• Experience with Tools and Applications required for job function (Adobe Acrobat, Microsoft Office, AutoCad, Bid Manager, Documentation Service, etc.)
• Experience with technical and documentation specification interpretation
• Excellent communication skills including the ability to adjust presentation styles based on the audience.

Position Criteria:

• Strong customer focus and interpersonal skills.
• Self-Motivated to identify and prioritize work based on incoming requests
• Proficiency in creative problem solving, conflict resolution and managing priorities.
• Strong technical and analytical skills.
• Abilities within Adobe, Microsoft office and other software applications.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: [email protected]

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power - today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we're accelerating the planet's transition to renewable energy, helping to solve the world's most urgent power management challenges, and doing what's best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries.

Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company's operations by at least 50 percent by 2030.

Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above.

Job: Sales

Region: North America - US/Puerto Rico

Organization: MCO Marketing Commercial Operations

Job Level: Individual Contributor

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes - Hybrid

Does this position offer relocation?: Relocation from within hiring country only

Travel: Yes, 10 % of the Time