Sr. Manager - Sales Operations

SLSQ127R315

While candidates in Remote - San Francisco are encouraged for this role candidates in other locations in U.S. will be considered.

About the Role

You will lead the transformation of Databricks' sales operations as we expand our global salesforce by a factor of two over the next several years. Your job is to transform today's manual high-touch processes into automated systems - so account splits territory changes and tool provisioning occur seamlessly without sellers having to chase anyone down. You'll own the sales ops roadmap end-to-end and manage a distributed team of contractors and employees across the U.S. Costa Rica and India supporting thousands of sellers. You report to the Senior Director of Go-to-Market Operations and partner closely with Sales Finance IT and HR leadership.

We're open to candidates from non-traditional backgrounds. If you've been a seller solutions engineer or led shared services or go-to-market scale programs and tooling —we'd like to hear from you.

The Impact You Will Have

• Own and execute the sales operations transformation roadmap building automated systems that can support 2x growth in sellers globally

• Operationalize our annual plan: partner with our planning and IT teams to turn territory design consumption & commit quotas capacity modeling etc. into reality in our systems of truth (SFDC Anaplan)

• Design automation for high-volume workflows including territory management account assignments compensation administration and tool provisioning

• Drive system implementations and manage the technology roadmap for sales operations tools (Salesforce Anaplan Xactly)

• Lead cross-functional initiatives with Sales Revenue Operations IT Finance and HR to modernize infrastructure

• Serve as a strategic advisor to VP-level sales leaders on operations strategy and resource planning

• Build and develop a globally distributed team with a focus on AI-powered Scale automation efficiency and service excellence

What You'll Bring

Required:

• 8+ years in strategy and operations sales operations revenue operations field operations or sales/pre-sales roles—with a track record of building operational excellence at scale

• Experience leading business transformation at a high-growth technology company ($100M+ annual recurring revenue preferred)

• Knowledge of annual planning consumption-based models and territory/quota design—whether from the field or an operations role

• Hands-on experience with Salesforce

• Working knowledge of planning tools (such as Anaplan) business intelligence platforms and service ticketing systems (such as FreshService or JIRA Service Management)

• Experience delivering complex programs in ambiguous fast-moving environments

• Experience managing distributed teams across multiple time zones

• Proven bias to action and focus on delivery amongst uncertainty

• Ability to advise and influence VP-level and above stakeholders

Preferred:

• Experience at a hyper-growth company (3x+ revenue growth within 3 years)

• Experience in leveraging AI to automate GTM employee jobs-to-be-done

• Background as a seller solutions engineer or customer success manager

• Experience in management consulting investment banking or corporate strategy

• Familiarity with consumption-oriented GTM

• Experience with Databricks or a similar platform as used within a GTM Operations framework

• Experience with international operations (EMEA APJ)