Strategic Account Executive - Telco

We are hiring this role out of Stockholm

An overview of this role

As a Strategic Account Executive based in Stockholm you’ll lead relationships with GitLab’s enteprise level prospects and customers in the telco / telcommunications industry in the Nordics region helping them get meaningful value from our DevSecOps platform across their organizations. You’ll own the full sales cycle from prospecting and opportunity development through rollout and adoption working closely with pre- and post-sales support and strategic channel partners to ensure customers successfully invest in and expand their use of GitLab. In this role you’ll use a consultative approach to understand complex business needs develop thoughtful account plans and proposals and serve as the voice of the customer by contributing product feedback through our public issue tracker. Over your first year your impact will be seen in healthy well-managed strategic accounts increased adoption within large enterprises and clear insights you share back with sales management product marketing and technical teams to improve how we sell and support GitLab.

What you’ll do

• Acquire and manage large strategic prospects and customers in the telco industry and across other verticals throughout the full lifecycle from initial engagement through long-term growth and renewal.

• Lead account planning and strategy for named strategic accounts aligning GitLab solutions to each customer’s business and technical needs.

• Conduct prospecting and opportunity development activities within large organizations including working closely with strategic channel partners to generate qualified leads.

• Coordinate pre- and post-sales activities with Solutions Architecture Customer Success and Support to ensure successful rollout and adoption of GitLab.

• Act as the voice of the customer by sharing feedback and contributing product ideas to GitLab’s public issue tracker.

• Prepare and maintain accurate activity pipeline and forecast reports and contribute to root cause analysis on wins and losses.

• Communicate lessons learned market insights and competitive intelligence to account teams marketing and technical stakeholders.

• Utilize a consultative sales approach to discover business issues develop tailored proposals or presentations and drive deals to close while managing all account-level activities under minimal supervision.

What you’ll bring

• Experience managing complex sales cycles and strategic accounts in the telco space and within broader large organizations

• Demonstrated ability to build and maintain strong customer relationships while driving account adoption and expansion.

• Skilled in consultative selling including discovery framing business challenges and presenting tailored proposals or formal sales presentations.

• Comfortable working with channel partners to generate qualified leads and develop new customers.

• Ability to coordinate effectively with pre-sales post-sales support and marketing teams to ensure a consistent customer experience.

• Competence in preparing accurate activity and forecast reports and contributing to win/loss analysis.

• Familiarity with Git software development tools or application lifecycle management and the ability to use GitLab or a willingness to learn.

• Alignment with GitLab’s values with openness to transferable skills and diverse backgrounds that support success in a strategic sales role.

About the team

The Strategic Account Executive joins a results-focused sales team that partners with GitLab’s largest and most strategic customers and prospects to help them realize the full value of our DevSecOps platform. You’ll work closely with account managers sales leadership sales engineers customer success marketing and channel partners in an all-remote asynchronous environment across regions to drive new opportunities and expand existing relationships. The team is focused on complex consultative sales cycles coordinated pre- and post-sales execution and capturing customer feedback that informs our roadmap and go-to-market motions.

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