Strategic Sales Manager - Photographer Products

Strategic Sales Manager - Photographer Products  will be responsible for onboarding photography companies to CubiCasa’s floor plan platform. This role requires a customer-focused professional

who can build strong relationships provide exceptional support and ensure a seamless

onboarding experience. The ideal candidate will have a blend of project management technical

proficiency and customer success expertise.

Currently we are welcoming applications from candidates residing in the following states: Alabama California Florida Illinois Michigan Minnesota Mississippi Nevada North Carolina and Washington.

What You Will Work On

• Guide photography companies through the onboarding process ensuring they understand the platform’s features and benefits.

• Provide personalized training sessions (virtual or recorded) tailored to client needs.

• Collaborate with internal teams to ensure all onboarding milestones are met.

• Serve as the primary point of contact for assigned accounts building strong and lasting relationships.

• Monitor account activity and proactively address challenges or concerns.

• Identify opportunities to upsell additional services or features.

• Onboard photography companies to CubiCasa's products and services

• Provide best practices and recommendations to maximize the value of the platform.

• Gather and analyze customer feedback to identify areas for improvement.

• Collaboration and Reporting:

• Work cross-functionally with Sales Product and Customer Support teams to ensure alignment on customer needs.

• Report on account activity onboarding progress and customer satisfaction metrics.

• Address technical or operational issues that arise during onboarding working with technical teams to resolve them promptly.

• Educate clients on troubleshooting steps to enhance their platform experience.

Who We Are Looking For

• 2+ years in account management customer success or related roles.

• Experience working with SaaS platforms or digital tools for small businesses is a plus.

• Experience in real estate photography editing or listing media creation is necessary

• Strong interpersonal and communication skills both written and verbal.

• Ability to manage multiple accounts and projects simultaneously.

• Proficient in CRM tools (e.g. HubSpot Salesforce) and virtual meeting platforms.

• Technical aptitude to learn and explain software features and functionality

• A background or familiarity with the photography real estate or media industry is preferred.

• A customer-first mindset with a proactive approach to problem-solving.

What You Can Expect

• Compensation: The base salary for this position ranges from  $67000 – $96000 base salary with an on-target bonus up to $40000 (OTE up to $136000) depending on your location experience and qualifications.

• Inclusive benefits package offerings 401k plans and customizable benefits including dental vision medical etc. for you and your dependents.

• An innovative culture that understands the importance of quality of work over quantity.

• Company supported and employee-driven ambassador groups that promote diversity working on a hybrid schedule and philanthropy.

• Learning and development programs to help advance your career and personal growth.

What We Value

• Lead with Collaboration! – Great ideas come from open discussion and teamwork.

• Excellence in Simplicity! – Empowering real estate pros with fast easy floor plans.

• Relentless Growth! – Scaling innovation with over 1.2 million floor plans and 35000+ partners.

• Customers First Always! – Listening evolving and delivering top-tier support.