Job Description
Job Summary:
We are seeking a skilled residentialPlumbing Service Technicianto join our team! In this role, you will handle warranty-related plumbing service calls, ensuring high-quality workmanship and excellent customer service. You will diagnose and repair plumbing issues covered under warranty, work closely with homeowners, and maintain detailed records of all services performed.
Key Responsibilities:
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Perform warranty plumbing repairs and installations, including troubleshooting leaks, pipe replacements, water heaters, and fixtures.
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Inspect and diagnose plumbing issues to determine warranty coverage.
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Provide top-tier customer service by clearly explaining findings, repairs, and warranty coverage to homeowners.
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Ensure all work meets local plumbing codes and company quality standards.
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Document service calls, materials used, and work performed for warranty claims processing.
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Collaborate with office staff and warranty representatives to facilitate smooth claim approvals.
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Maintain tools, equipment, and service vehicles in good working condition.
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Follow all company safety procedures and guidelines.
Requirements:
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Minimum5 yearsof plumbing experience, preferably in residential service and repair.
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Valid CAPlumbing License(or ability to obtain one).
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Strong troubleshooting skills and attention to detail.
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Ability to communicate effectively and professionally with customers.
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Valid and current CA driver’s license.
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Ability to work independently and manage a schedule efficiently.
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Physical ability to perform plumbing tasks, including lifting heavy objects, kneeling, and working in confined spaces.
Preferred Qualifications:
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Experience handling warranty service calls and claims.
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Familiarity with digital work order systems and CRM software.
What We Offer:
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Competitive pay with bonus opportunities.
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Company vehicle, tools, and uniform.
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Paid training and career advancement opportunities.
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Comprehensive benefits package, including health, dental, and vision insurance.
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Paid time off and holiday pay.
If you are a dedicated plumbing professional with strong customer service skills and a passion for quality work, we’d love to hear from you!
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About Service Champions:
A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has brought them.
You can be proud to be a part of Service Champions. We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners. Because our clients love our service and friendliness, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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