Traveling HVAC Controls - Lead Field Service Technician

As a Traveling HVAC Controls - Lead Field Service Technician here at Honeywell, you will be accountable for providing technical assistance and service to our customers in the HVAC industry. You will play a crucial role in ensuring the successful installation, maintenance, and troubleshooting of HVAC control systems. Your expertise and dedication to customer satisfaction will contribute to the efficiency, comfort, and safety of our customers' buildings (commercial sites). In this role, you will have the opportunity to make a significant impact by delivering exceptional service and assistance to our customers in the HVAC controls industry. You will coach and mentor both Associate level and Install Technical Specialists in various disciplines of system installation. You will coordinate on-site with contractors and work towards continuous improvement of commissioning practices, specifically reducing commissioning hours per device and/or hours per system using Honeywell Operation Systems techniques. You will demonstrate expert knowledge of Honeywell systems and Industry Best Practices. You will report directly to our Field Service Supervisor and travel up to 70% to the customer sites in Des Plaines, and outside the region. During the first 90-180 days, you may travel to other areas for training and assistance. You will receive a vehicle and a travel and expense card for business use. KEY RESPONSIBILITIES • Commission, start up, and tune control systems to meet customer specifications and job requirements. • Install, configure, and test pre-engineered software for control systems OR this instead: Install and troubleshoot pre-engineered software and hardware, checkout control. systems, and start-ups and commission systems according to customer requirements and job specifications. • Diagnose and resolve technical issues with efficiency and expertise. • Manage scope of work from beginning to end. • Coordinate with local Honeywell project managers to understand scope, hardware, software, and graphics needs. • Collaborate with cross-functional teams to create and implement solutions tailored to customer needs. • Ensure adherence to company policies, procedures, and regulatory standards. • Perform open systems and 3rd party integrations and collaborate with other vendors of different protocols. • Ensure that the configuration management policy is followed which involves back- up of all changes on an on-going basis during installation and final archiving of Honeywell’s hardware and software on Honeywell Server. • Manage on-site equipment delivery and storage. • Demonstrate system and conduct customer training for all functions • Support sales activities by presenting integrated/networked solutions and retro fit opportunities when warranted. • Travel up to 70% in the assigned territories. YOU MUST HAVE • 2+ years ’ experience in building controls and automation, specifically with Tridium Niagara 4 or Niagara AX, including troubleshooting diagnosis and repair of emergency management systems, exposure to programming, PC usage, and general networking principles. • Working knowledge of BACnet control systems. • Valid driver’s license with a clean driving record. • Exceptional problem-solving and troubleshooting abilities, with a keen attention to detail in diagnosing and resolving issues. • Strong communication skills, with the ability to convey complex technical information clearly to both technical and non-technical audiences. WE VALUE • Honeywell ComfortPoint™ Open or Compatible Competitor control software system knowledge. • 2+ years of experience incommercial HVAC controls field service with a solid track record in installation, maintenance, and repair. • Associates or Certifications from a Vocational or Trades College. • Strong customer focus and ability to build and maintain relationships. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.