TRS Global Technical Support Engineer, Tomball, TX

Would you like to work for a forward thinking technology company?

Do you enjoy technical challenges?

Join our growing team

The Technical support Engineer ensures Baker Hughes delivers flawless execution by providing Technical Support to the Service Delivery and Sales organizations when needed in pre-planning, job execution, and post job analysis. Reports To: Service Delivery Technical Manager

Partner with the best

As a Global Technical Support Engineer, you will be responsible for:

• Ensure compliance with the Manage the Job Cycle (MtJC) process

• Subject Matter Expert for Tubular Running Services (TRS)
• Support the field technically through different media (online , phone calls and technical papers)
• 24/7 Support for Critical Operations in the field when needed
• Share the knowledge across the organization by submitting best practices, case histories & lessons learned to the knowledge management database
• Follow up on field failures that requires Technology involvement and ensure that the learning is shared across the field
• Raise an alert across the Service Delivery organization whenever an unfamiliar technical issues arises on a job
• Coach other technical resources in their area of expertise
• Communicate to Engineering and Technology organization on issues and lessons learned related to different technologies
• PL specific responsibilities
• Handles special projects as required

Fuel your passion

To be successful as a Global Technical Support Engineer you will have:

• Bachelor's degree in science, technology, engineering or mathematics
• Displays initiative, is self-driven & flexible
• Experience in Hydraulic design and troubleshooting
• Strong analytical and problem-solving skills
• Ability to develop and mentor others
• Availability on call outside of normal business hours
• The ability to travel - domestic and internationally

Desired Characteristics

• Thorough understanding of PL technology and Service Delivery requirements
• Significant TRS operational experience
• Experience in air/electric controlled mobile hydraulics
• End to End knowledge of the drilling and completion process is an advantage
• Ability to learn and use various computer tools to prepare data and visualizations for analysis
• Ability to work independently

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs