UX Designer

We are an infinitely curious team always seeking new possibilities and dedicated to creating the world’s leading AI-powered cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts ensuring exceptional client experiences with a focus on delivery excellence and obsession over customer outcomes.

Thomas J. Watson said it best: “Good design is good business.” Design is an essential profession—an imperative thread—interwoven through the various functions and segments of the business. Design is a driver of improved outcomes contributing to business value for our clients and for IBM. Our designers work to create experiences that work together work the same and work for our clients. IBMers have a growth mindset and work in teams to include different perspectives to drive exceptional outcomes for our customers. We showcase ownership and independence throughout the design process and seek understanding of strategic goals to create beautiful and functional products. At IBM you will be joining us in serving as a responsible technology innovator and an influence for good in the world.

IBM’s product and technology landscape includes Research Software and Infrastructure. Entering this domain positions you at the heart of IBM where growth and innovation thrive.

Your Role and Responsibilities
IBM Security is looking for a user experience designer who is a solid analytical thinker and can work closely with a cross-functional team to design products that are modern and user-friendly. You are comfortable working alongside other design team members as well as interacting with a variety of other product team members. You will help to enforce high-quality standards for our products and for our users backed up by research. In the role of UX Designer your job is to conduct research with real users so that improvements are based on real user behavior and ensure that our products are intuitive accessible and usable.

Responsibilities

• Solid understanding of user experience design principles with the ability to address complex design problems and provide sound design solutions
• Improve the user experience for new and existing security products
• Conduct competitive analyses of other products that operate in the same space
• Develop detailed storyboards customer journey maps mockups and interactive prototypes to effectively communicate interaction and design ideas
• Collaborate with cross-functional design teams to complete projects on-time
• Use JIRA / GitHub tools to support agile methodologies and manage your projects
• Juggle projects while effectively managing timelines and expectation

Required Technical and Professional Expertise

• Portfolio of work that demonstrates an understanding of user experience design and design best practices
• Experience with design tools (Figma Sketch InVision Adobe Creative Cloud etc.)
• Strong understanding of usability and user-centered design practices
• Passion for emerging technologies and hunger to innovate
• Demonstrated listening written verbal communication / storytelling and documentation skills
• Basic knowledge of HTML/CSS

Preferred Technical and Professional Expertise

• Comfortable working in a dynamic team-based environment
• Strong organizational skills and attention to detail
• Understand modern design thinking and design trends
• Understand different industries to better gauge how design issues and users can differ across them
• Experience designing enterprise applications
• Experience creating clickable prototypes
• Experience with user research
• Technical background