Jobs at ADT
464,628 open positions
ADT is a global leader in security and home automation, offering integrated solutions for businesses and consumers. Their tech portfolio spans cloud‑based monitoring, IoT sensors, and AI‑driven threat detection, positioning the company at the intersection of security and emerging technology.
ADT hires across multiple disciplines: software engineers, data scientists, security analysts, product managers, DevOps specialists, and customer‑support engineers. Candidates can expect a hybrid work model, competitive benefits, and opportunities to work on large‑scale, mission‑critical systems that protect millions of users.
Using Job Transparency to view ADT listings gives you instant access to salary ranges, employee sentiment, and real‑world benefits data—information that is rarely disclosed on the company’s own careers page. This transparency helps you negotiate confidently and choose roles that match your compensation expectations.
Business Sales Representative - Solutions Advisor
Company: ADT
Location: Louisville, KY
Posted Aug 18, 2023
ADT is offering a job opportunity for a Solutions Advisor position with a sign-on bonus of $1,500. The role involves selling innovative home automation and smart security products, helping people save lives, and growing with the company. ADT provides specialized training, comprehensive benefits, and career growth opportunities.
Customer Experience Initiatives Director
Company: ADT
Location: Indianapolis, IN
Posted Aug 27, 2023
Develop, manage, and deliver customer experience strategic initiatives that are embedded in customer insights Seek out opportunities to improve our customer experience through customer insights and drive actions to improve with a collaborative approach Work with the IT resources and other stakeholders to identify a variety of solutions that can be applied to potential CX projects Communicate with key business stakeholders of outputs from customer insights, customer experience performance, and our steps to improve customer success Ensure successful execution of CX initiatives Efficiently and effectively push projects forward and provide key management of projects to ensure expedient strategy execution Provide strategy and support to our frontline teams to improve customer service with Telecom and CRM tools People Management Provides day-to-day work direction to Customer Experience Strategy and Operations team Provides work direction in a matrixed environment for a cross-functional project team Provide mentoring and formal advisory perspectives across the broader team to ensure customer-centered work is embedded throughout the organization Requirements: 10 or more years' experience in Operations, Strategy, User Experience, Product Management, or Planning with extensive experience in a large, matrixed organization Demonstrated skills and experience in the following disciplines: customer insights, business strategy, and technology trends Comfortable with all forms of customer insights, including quantitative and qualitative research and other customer signals from search, digital, and social data Experience driving a business or solid understanding of measuring business performance and business strategy Previous experience within or collaborating with technical product teams or retail operations Previous experience in or consulting for a large organization with multiple customer-facing channels Ability to perform with a high level of self-direction and independence Excellent verbal and written communication skills - a great story and communicator Proven ability to build collaborative relationships at all levels Excellent project management skills and ability to prioritize among competing priorities Strong analytical skills and comfortable using complex data sources Ability to navigate internal and external landscapes and develop compelling points of view to both create and crystallize strategic thoughts Ability to work in ambiguity and break-down ambiguity into actionable items Demonstrated experience in leading cross-functional teams while implementing corporate initiatives which meet or exceed expectations. JOB DESCRIPTION The Director, CX Strategic Initiatives has responsibility of leading key customer experience strategies such as voice of customer, quality management programs, and project initiatives which support effortless customer experiences while increasing our customer satisfaction. Experience effectively managing large budgets Excellent presentation development skills with a strong working knowledge of Microsoft PowerPoint This role will work directly with the Care, Monitoring and other centralized teams as well as the field organization and other functional areas within our business. This role will be an advocate for customers constantly looking for ways to improve the customer's experience as well as looking for ways to improve the efficiency of CX systems our Commercial ADT team uses to support customers. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. Job Description Company OVerview: At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect.
Sales Operations Coordinator
Company: ADT
Location: Jacksonville, FL
Posted Aug 15, 2023
The job involves daily sales operations support, including managing Salesforce and order entry systems, identifying and resolving process or data flow issues, and collaborating with various teams to ensure correct business operations. The role requires a high school diploma, 1-3 years of experience, and expertise in Salesforce and MS Office. The company offers competitive pay, benefits, and opportunities for career growth.
Salesforce Cloud Engineer
Company: ADT
Location: Jacksonville, FL
Posted Aug 21, 2023
The job description outlines a leadership role in Salesforce ecosystem development, including Sales Cloud, Service Cloud, CPQ, Billing, and Field Services. The role involves providing technical guidance, mentoring, and change management, as well as developing optimal solutions considering user needs, system performance, maintainability, and scalability. The ideal candidate should have 7+ years of experience in Object-Oriented software development, APEX language, Force.com, and Sales and Service Clouds. Strong communication skills, problem-solving abilities, and understanding of Salesforce best practices are required. The role offers a competitive salary range, benefits, and opportunities for professional growth.
Data Engineer
Company: ADT
Location: Portland, OR
Posted Aug 19, 2023
And as times change, so do we. We also offer 6 paid holidays. Reasoning Ability: Define problems, collect data, establish facts, and draw valid conclusions. Master's degree preferred. Creates a clear, compelling vision. Above all, our mission is clear: we help save lives for a living. Mathematical Ability: Apply advanced concepts such as exponents, logarithms, quadratic equations, and permutations. Language Ability: Read, analyze, and interpret scientific and technical journals, financial reports, and legal documents. Promotes customer focus. WeAreADT Check out more about life at ADT here.
National Account Manager
Company: ADT
Location: Jacksonville, FL
Posted Aug 14, 2023
The job description for the National Account Manager position at ADT Commercial outlines the responsibilities and qualifications for a sales role focused on securing profitable sales of security systems and services. The ideal candidate should have advanced knowledge in various security systems, strong computer skills, excellent customer service skills, and a bachelor's degree in a relevant field with at least five years of industry experience.
Sales Finance Analyst
Company: ADT
Location: Jacksonville, FL
Posted Sep 06, 2023
ADT is seeking a Financial Analyst with 1+ years of experience in financial analysis, reporting, modeling, and consolidation. The role involves administering the sales commission process, leading commission modeling, analytics, and recommendations. The candidate will also develop and distribute scorecards with key KPIs, perform ad-hoc analysis, and coordinate process improvements. Proficiency in Microsoft Office suite, Tableau, SQL, and GCP is preferred. The pay range is $53,000 - $60,000 with comprehensive benefits.
Remote Outbound Sales Representative
Company: ADT
Location: Jacksonville, FL
Posted Sep 06, 2023
ADT is offering an Outbound Agents role with competitive compensation and benefits, including medical, dental, vision plans, 401(k) with company match, paid holidays and vacation, and tuition reimbursement. The role involves contacting potential customers, verifying criteria, and transferring them to sales agents. Essential functions include adhering to SOPs, maintaining customer privacy, and meeting performance metrics. High school diploma or GED is required, with call center experience preferred. Skills needed include critical thinking, communication, and computer literacy. The pay range is $11.00 an hour plus commission, with a training wage of $11/hr + $250 completion bonus during Week 1 of Training.
Save Sales Representative
Company: ADT
Location: Jacksonville, FL
Posted Aug 27, 2023
ADT is seeking a Save Sales Representative to handle inbound calls from prospects looking to cancel appointments or installations. The role involves engaging with customers, understanding their needs, and offering solutions using consultative sales skills. The employee must have expert-level knowledge of ADT products, sales offers, and promotions. They must also possess strong communication skills, empathy, and adaptability. The job requires a high school diploma, customer service experience, and the ability to lift up to 25 pounds. ADT offers competitive pay, benefits, and a mission-driven work environment.
Salesforce CPQ Engineer
Company: ADT
Location: Jacksonville, FL
Posted Aug 22, 2023
Seeking a highly skilled and experienced Salesforce CPQ (Configure, Price, Quote) Engineer to join our dynamic team. The role involves providing expert guidance on product modeling and CPQ best practices, developing and maintaining technical product solutions, and leading the implementation of Salesforce CPQ. The ideal candidate should have a four-year degree, Salesforce CPQ Specialist certified, Salesforce Administrator certified, and Salesforce Platform Developer experience. They should have 4+ years of experience on full lifecycle Salesforce CPQ projects with strong implementation expertise. The role offers competitive compensation and benefits.
Director of Finance
Company: ADT
Location: Indianapolis, IN
Posted Aug 15, 2023
The Director of Finance (FD) is responsible for providing operational finance and strategic planning support to the EVP & Chief Business Officer (CBO) of ADT. The FD will lead financial modeling and analysis of various deal opportunities, prepare business cases, and collaborate on recommendations with executives. The FD will also develop standardized methodologies for reviewing potential deals and ensure clear financial outcomes. The FD will be a collaborative partner and resource for business leaders, working closely with the senior leadership team on deal economics, partnership reporting, operational reviews, and financial planning. The FD will develop and manage monthly business review packages, annual budget, rolling forecasts, and short-term and long-range plans for all functions rolling into the CBO. The FD will also cultivate employee engagement, discretionary effort, and retention through robust and regular employee communications.
Solutions Sales Rep
Company: ADT
Location: Houston, TX
Posted Aug 21, 2023
ADT Commercial is seeking a sales professional with a minimum of five years of industry experience to sell the company's solutions, including products, labor, and services. The role involves up-selling/cross-selling to existing customers, maintaining positive relationships, and achieving sales quotas. The ideal candidate should have a deep understanding of various systems, strong negotiation skills, and proficiency in Microsoft Office. The position requires full-time work, including travel and extended hours, and a clean driving record.