Jobs at Alma
Alma is a fintech company that transforms student loan repayment by offering flexible, income‑driven payment plans. Its platform uses machine learning to match borrowers with tailored schedules, helping them stay on track while reducing default rates.
Alma hires across product, engineering, data science, design, marketing, and operations. Software engineers work on scalable microservices in Go and React, while data scientists build predictive models in Python. Product managers collaborate with cross‑functional teams to launch features that directly impact millions of borrowers.
On Job Transparency, Alma’s listings reveal exact salary ranges, bonus structures, and recent employee sentiment scores. By comparing these figures with industry averages and reading candid reviews, candidates can prioritize roles that fit their compensation goals and cultural fit.
Director of Data Science
Company: Alma
Location: Remote
Posted Sep 12, 2023
Alma is a company dedicated to simplifying access to affordable mental health care. They achieve this by making it easy for therapists to accept insurance and offer in-network care. Alma provides a suite of tools to help therapists run and grow their businesses sustainably. The company is available in all 50 states with over 11,000 therapists in their network. Alma has raised significant funding and was named one of Inc's Best Workplaces in 2022. They are currently seeking a mission-driven Director of Data Science to lead their data science and product analytics team. The role involves expanding the team, mentoring team members, and driving the company's data science and AI capabilities.
Social Media Coordinator
Company: Alma
Location: Remote
Posted Sep 09, 2023
Alma is a company that aims to simplify access to high-quality, affordable mental health care. They provide a suite of tools for therapists to run their business and grow their practice. Alma is seeking a Social Media Coordinator to join their growing Content Marketing team.
Learning Specialist
Company: Alma
Location: Remote
Posted Sep 20, 2023
all people hired at the same level & role are brought in at the same salary, equity, and benefits). Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. You will eventually oversee our New Hire training (Day 1 Orientation, Compliance training, etc) and provide continuous support to other learning programs such as Diversity, Equity, and Inclusion training initiatives, manager training, and skills training. facilitation, instructional design, and Learning Management System) You have experience facilitating virtual trainings using a meeting tool such as Zoom or Google MeetsYou have experience as an administrator in a Learning Management System (we use Docebo); specifically with user management, course & enrollment management, completion reporting and trackingYou have knowledge of adult learning theories and principles to design effective learning programs for adult learnersYou have experience in developing training materials (slide decks, job aids, facilitator guides, etc. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. You will be a key part of our new Learning & Development team where we are beginning to plan, scope, design, and implement new training programs.What you’ll do:Support the Learning and Development Manager in designing, facilitating, evaluating, and managing training programs across the organizationFacilitate training to employees at all levels within the organization including leading our bi-weekly New Hire OrientationServe as a Learning Management System (LMS) administratorMaintain the Human Resource Information System (HRIS) and LMS learning records in partnership with a People Operations Specialist (including adding new hires, removing terms, managing learner groups and enrollments, managing rosters, etc. In this role, you will report to the Learning & Development Manager and play a pivotal role in helping facilitate, design, and implement training programs for all Alma employees. ).You have a strong eye for visual and professional appeal and are passionate about building engaging and interactive learning experiences that aligns with our brandYou have an awareness of and sensitivity to cultural and diversity-related considerations in training and developmentYou have strong project management experience and are able to simultaneously manage multiple projects with different stakeholdersYou have a strong attention to detail and are a self-starter with the ability to learn quicklyBenefits:We’re a remote-first company Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans401k plan (Roth and traditional)Free Alma platform access Monthly therapy and wellness stipendsMonthly co-working space membership stipendMonthly work-from-home stipend to power your wifi, lunches, coffee, etc Pet discount program through United Pet Care Financial perks and rewards through BenefitHubFree EAP access through LifeWorks One-time home office stipend to set up your home officeComprehensive parental leave plans 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering DayFlexible PTO Salary Band: $85,000 - $110,000Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. )Upload new courses and maintain learning curriculaManage the learning course catalog in the LMS including the administration and management of courses and online resourcesCreate, run and analyze reports for compliance and metrics reportingSupport L&D Manager in designing and developing learner facing materials such as job aids, toolkits, video tutorials, elearnings and session materialsEvaluate learning effectiveness through passive and active data analysis and surveying, and recommend actions based on the data in partnership with the L&D ManagerDemonstrate flexibility and agility in reacting to changing business needsWho you are:You have 1-2+ years of experience in a Learning & Development role including direct exposure to training (i.e.
Operations Manager
Company: Alma
Location: Remote
Posted Sep 13, 2023
Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. all people hired at the same level & role are brought in at the same salary, equity, and benefits). Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. What you’ll do:Lead and manage subteams within the Claims or Eligibility Check side of the revenue cycle team, managing up to 6 Team Leads or Specialists and a subsequent team of 50+ hourly remote employeesCollaborate with Operations leadership to execute data-driven process changes and optimize existing workflows for scaleManage and support day-to-day operations and escalations of the claims team within Alma’s insurance programCollaborate with cross-functional teams with escalations by owning, executing, and reporting on identified escalation projects Strategize with the Sr. Ops Manager to marry staffing plans with technology roadmaps to set Alma operations up for success at scale, and own necessary change management within the team Analyze daily, weekly, and monthly program data and report key metrics to the team Who you are:You have 3-5 years experience in an Operations role at a start-up or revenue cycle management role in the healthcare spaceYou have 2+ years experience leading a remote team of 10+ employeesYou are relentlessly organized with meticulous attention to detail and exceptional project management skillsYou have strong leadership skills with proven experience managing and leading a team, including developing strong leaders underneath youYou are highly resourceful and efficient at operational process design, improvements, and executionYou’re a team player who can roll up your sleeves to support the team creatively while balancing the management of other projects You have exceptional communication skills that can flex to translate effectively with both internal and external stakeholdersYou are passionate about mental health and our mission at AlmaBenefits:We’re a remote-first company Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans401k plan (Roth and traditional)Free Alma platform access Monthly therapy and wellness stipendsMonthly co-working space membership stipendMonthly work-from-home stipend to power your wifi, lunches, coffee, etc Pet discount program through United Pet Care Financial perks and rewards through BenefitHubFree EAP access through LifeWorks One-time home office stipend to set up your home officeComprehensive parental leave plans 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering DayUnlimited PTO Salary Band: $100,000 - $125,000Alma’s compensation philosophy is driven by our company value of building equity. This candidate excels at supporting their team in hitting goals, and optimizing their team with creative and scrappy solutions, while being able to verbalize the support needed to make our workflows scalable. This Operations Manager will manage the day-to-day operations of Alma’s Insurance Program while leading a large and growing team through process change and scale. The ideal candidate is an excellent communicator that is able to coach and motivate large teams. Alma was also named one of Inc’s Best Workplaces in 2022. WebsiteJob BoardValuesCandidate Interview GuideOperations ManagerWe are looking for a highly motivated, team-oriented individual who is passionate about making mental health more affordable and is excited to work on one of Alma’s largest growing initiatives. We will not ask for any sensitive financial or identification information throughout the recruiting process. We do not use outside applications or automated text messaging in our recruiting process. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e.
Backend Engineer III
Company: Alma
Location: Remote
Posted Sep 20, 2023
all people hired at the same level & role are brought in at the same salary, equity, and benefits). Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. On this scaling team, you will have a strong hand in defining Alma's features, services, and architecture. Design, develop, and implement maintainable and scalable product features using modern web technologies (Python, Django, MySQL, Linux).Develop both member-facing and internal-facing features around onboarding, scheduling, billing, and client management.Collaborate with Alma managers, PMs, and designers to conceptualize and build solutions for practical problems facing Alma members.Ensure applications and services meet Alma's standards for software including performance, scalability, and security.Who you are:You have 3+ years of experience as an engineer with a proven history of working across the stack and building products at scale.You have extensive experience with web technologies. Benefits:We’re a remote-first company Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans401k plan (Roth and traditional)Free Alma platform access Monthly therapy and wellness stipendsMonthly co-working space membership stipendMonthly work-from-home stipend to power your wifi, lunches, coffee, etc Pet discount program through United Pet Care Financial perks and rewards through BenefitHubFree EAP access through LifeWorks One-time home office stipend to set up your home officeComprehensive parental leave plans 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering DayFlexible PTO Salary Band: $140,000 - $160,000Alma’s compensation philosophy is driven by our company value of building equity. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. The ideal candidate is able to recognize that successful software development requires communication, experimentation, and iterations. We are language agnostic in our interviews but require experience with one or more common web frameworks.You've got an understanding of accessibility and security compliance.You have implemented automated testing platforms and unit tests.You possess a proficient understanding of code versioning tools, such as Git.You enjoy customer-centered software development and collaborating closely with a team of engineers, designers, and product managers.You have a desire to experiment (succeed or fail), and use research and data, where appropriate, to make data-driven decisions. The ideal person for this role loves to collaborate with other teams to design and build amazing digital experiences. What you’ll do:Gain a deep understanding of what Alma members do, how they operate, and where their pain points are. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e.
Product Manager, Care Finding - Not Accepting New Applicants
Company: Alma
Location: Remote
Posted Sep 18, 2023
Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The ideal person for this role loves to collaborate with engineering and cross-department stakeholders to solve challenging problems and build highly-scalable solutions that translate into trusted and streamlined customer experiences.What you’ll do:Develop a deep understanding of providers’ practice growth needs and articulate a clear vision for the role Alma plays in this experience.Collaborate with providers and our product analytics team to identify new opportunities to support our providers and bring technology-enabled innovations to the platform.Drive execution of the product roadmap and set feature priorities through data-driven and customer-centric considerations that support our strategic goals.Partner with a cross-functional team of engineers, designers, and data analysts.Define, track, and analyze overall performance and financial, customer, and operational metrics.Who you are:You have 2+ years of experience as a Product Manager with a strong desire to own a product strategy and roadmap.You have experience growing a marketplace platformYou possess a clear and engaging communication style with a track record of building positive relationships across a broad, diverse organization.You epitomize an experimentation mindset, always centered in hypothesis thinking and rapid experimentation. You are adept at agile methodologies and taking an iterative approach to product lifecycle management.You have a history of balancing quantitative data against intuition in product decision-making and successes.You value a culture of inclusion and empathy.You feel a passion for Alma's mission – to improve the therapy experience for providers and their clients and simplify access to care.Benefits:We’re a remote-first company Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans401k plan (Roth and traditional)Free Alma platform access Monthly therapy and wellness stipendsMonthly co-working space membership stipendMonthly work-from-home stipend to power your wifi, lunches, coffee, etc Pet discount program through United Pet Care Financial perks and rewards through BenefitHubFree EAP access through LifeWorks One-time home office stipend to set up your home officeComprehensive parental leave plans 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering DayFlexible PTO Salary Band: $125,000 - $145,000Alma’s compensation philosophy is driven by our company value of building equity. Alma was also named one of Inc’s Best Workplaces in 2022. WebsiteJob BoardValuesCandidate Interview GuideProduct Manager, Care Finding - Provider Experience(9/13) Note: We are no longer accepting new applications for this role - this post is live as a resource for candidates in the process.Alma is seeking a mission-driven Product Manager to join our care finding team. In this role, you will be responsible for developing the tools and resources that empower providers to grow their practice through Alma. Anyone looking for a therapist can browse Alma’s free directory. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. We will not ask for any sensitive financial or identification information throughout the recruiting process. We do not use outside applications or automated text messaging in our recruiting process. The recruiter you work with can provide more details on our philosophy.All Alma jobs are listed on our careers page.
SEO Manager
Company: Alma
Location: Remote
Posted Sep 15, 2023
all people hired at the same level & role are brought in at the same salary, equity, and benefits). Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. link-building).You will gather data, generate reports, examine patterns, and evaluate performance against key performance indicators (KPIs). Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Google Analytics).You have an understanding of HTML/CSS and Javascript.You have excellent communication and organizational skills.You have an analytical mindset with numerical aptitude.Benefits:We’re a remote-first company Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans401k plan (Roth and traditional)Free Alma platform access Monthly therapy and wellness stipendsMonthly co-working space membership stipendMonthly work-from-home stipend to power your wifi, lunches, coffee, etc Pet discount program through United Pet Care Financial perks and rewards through BenefitHubFree EAP access through LifeWorks One-time home office stipend to set up your home officeComprehensive parental leave plans 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering DayFlexible PTO Salary Band: $105,000 - $135,000 Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. We will not ask for any sensitive financial or identification information throughout the recruiting process. This position will report to the Senior Website Manager.What you’ll do:You will develop and execute SEO technical, content, and backlinking best practices and strategies.You will define organic search and social growth strategy in collaboration with our Content Marketing, Demand Generation, and Consumer Growth Marketing teams.You will conduct keyword research and create content briefs that are optimized for SEO for our Content Marketing team.You will regularly evaluate the website, pinpointing any technical SEO problems and implementing necessary solutions.You will lead off-page optimization projects (e.g. We do not use outside applications or automated text messaging in our recruiting process. The recruiter you work with can provide more details on our philosophy.All Alma jobs are listed on our careers page.
Business Intelligence Manager
Company: Alma
Location: Remote
Posted Sep 11, 2023
Alma is a company dedicated to simplifying access to affordable mental health care. They achieve this by making it easy for therapists to accept insurance and offer in-network care. Alma provides a suite of tools to help therapists run and grow their businesses sustainably. The company is available in all 50 states with over 11,000 therapists in their network. Alma has raised significant funding and was named one of Inc's Best Workplaces in 2022. They are seeking a Business Intelligence Manager to lead transformative change in their Operations or Payer teams, leveraging data to drive efficiency and partnerships. The role involves building and maintaining interactive reports, analyzing historical data, and providing actionable insights to stakeholders.
Senior Product Manager, Quality Enablement
Company: Alma
Location: Remote
Posted Sep 15, 2023
Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. all people hired at the same level & role are brought in at the same salary, equity, and benefits). Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. The ideal person for this role loves to collaborate with engineering and cross-department stakeholders to solve challenging problems and build highly-scalable solutions that translate into trusted and streamlined customer experiences.What you’ll do:Develop a deep understanding of how mental health providers use digital tools to deliver care, and own the vision for how our tools can support measuring, demonstrating, and improving clinical quality and client outcomes.Collaborate with providers, clinical operations, and payer strategy teams to identify new opportunities to support providers to deliver high-quality care.Drive execution of the product roadmap and set feature priorities through data-driven and customer-centric considerations that support our strategic goals.Partner with a cross-functional team of engineers, designers, and data analysts.Define, track, and analyze overall performance and financial, customer, and operational metrics.Who you are:You have 4+ years of experience as a Product Manager with a strong desire to own a product strategy and roadmap.You are driven to deeply understand the needs of users and design innovative solutions to effectively meet those needs.You possess a clear and engaging communication style, with a track record of building positive relationships across a broad, diverse organization.You are adept at agile methodologies and taking an iterative approach to problem solving.You have a history of balancing quantitative data against intuition in decision making and successes.You value a culture of inclusion and empathy.You feel a passion for Alma's mission – and the opportunity to improve quality in mental health care.Benefits:We’re a remote-first company Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans401k plan (Roth and traditional)Free Alma platform access Monthly therapy and wellness stipendsMonthly co-working space membership stipendMonthly work-from-home stipend to power your wifi, lunches, coffee, etc Pet discount program through United Pet Care Financial perks and rewards through BenefitHubFree EAP access through LifeWorks One-time home office stipend to set up your home officeComprehensive parental leave plans 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering DayFlexible PTO Salary Band: $145,000 - $170,000 Alma’s compensation philosophy is driven by our company value of building equity. Alma was also named one of Inc’s Best Workplaces in 2022. WebsiteJob BoardValuesCandidate Interview GuideSenior Product Manager, Quality EnablementAlma is seeking a mission-driven Senior Product Manager to join our Quality Enablement team. In this role, you will be setting the strategy and leading the product roadmap to empower mental health providers to deliver high-quality clinical care. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. We will not ask for any sensitive financial or identification information throughout the recruiting process. We do not use outside applications or automated text messaging in our recruiting process. Anyone looking for a therapist can browse Alma’s free directory.
Project Manager, Payer Operations
Company: Alma
Location: Remote
Posted Sep 20, 2023
You will interact regularly with cross-functional teams, including Product, Engineering, Marketing, Insurance Operations, and Sales. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. all people hired at the same level & role are brought in at the same salary, equity, and benefits). Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. This role will report to the Senior Manager, Payer Operations.What you’ll do:Lead project management efforts for expansion initiatives, including task tracking, documenting, monitoring timelines, escalating risks as appropriate, and driving to project completion.Provide on-the-ground support to help execute the planning, directing and coordination of day-to-day activities.Develop detailed project plans, route deliverables, supply status reports, and supervise the implementation of key initiatives.Communicate effectively with stakeholders and facilitate cross-functional team meetings.Establish, cultivate and maintain strong working relationships with key stakeholders.Identify and drive continuous improvement initiatives by evaluating expansion processes and procedures and proposing solutions that will better meet the needs of the organization.Who you are:You have 2-5 years of Healthcare, Payer, Project Management or related experience.You have experience utilizing Project Management tools such as Asana.You have an analytical mindset and are proficient in Excel or Google Sheets.You have experience introducing new processes or systems within a payer organization that requires effective change management.You have experience navigating and mitigating risks associated with project management, including scheduling, resources, and stakeholder management.You have the ability to recognize opportunities for process improvement and drive the implementation of those improvements.You have the ability to present ideas and bodies of work to small and large audiences.You are self-directed with the ability to set priorities, plan, and organize tasks and deliverables as needs evolve.Benefits:We’re a remote-first company Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans401k plan (Roth and traditional)Free Alma platform access Monthly therapy and wellness stipendsMonthly co-working space membership stipendMonthly work-from-home stipend to power your wifi, lunches, coffee, etc Pet discount program through United Pet Care Financial perks and rewards through BenefitHubFree EAP access through LifeWorks One-time home office stipend to set up your home officeComprehensive parental leave plans 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering DayFlexible PTO Salary Band: $116,000 - $134,000Target start date: 11/14Alma’s compensation philosophy is driven by our company value of building equity. You will play a vital role in driving projects that contribute to improved customer satisfaction, cost savings, and compliance with industry standards. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. Alma was also named one of Inc’s Best Workplaces in 2022. WebsiteJob BoardValuesCandidate Interview GuideProject Manager, Payer OperationsAlma is seeking a mission-driven Project Manager to join our Payer Partnerships team. In the role of Payer Operations Project Manager, you will be critical in ensuring that Alma is an efficient and effective partner in a payer organization's operations. We will not ask for any sensitive financial or identification information throughout the recruiting process.
Senior Technical Program Manager
Company: Alma
Location: Remote
Posted Sep 17, 2023
Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. all people hired at the same level & role are brought in at the same salary, equity, and benefits). In this role you will work with our engineering leadership and product managers to help define strategy, requirements, timelines and drive the execution of our platform, security, and information technology roadmaps.What you’ll do:Work with stakeholders across product and engineering management to define requirements and timelinesUsing agile methodologies, help prioritize and deliver efforts across platform, security, and information technology teamsManage the backlog and drive sprints for our platform, security, and information technology roadmapsRegularly communicate with senior management on progress, risks and change control.Who you are:You have 4+ years of technical program management experienceYou have strong project management skills and excellent presentation and communication skillsExperience managing projects across cross-functional teams, building sustainable processes and coordinating release schedulesStrong understanding of Agile methodologies (preferably Scrumban)You understand security best practices and controls frameworks (NIST, HITRUST CSF, HIPAA)Strong understanding of cloud based infrastructures (preferably AWS)You have strong written and verbal communication skills and can convey complex technical topics to non-technical stakeholders clearly and conciselyYou have a passion for Alma's mission – to improve the experience of therapy for providers and their clients and simplify access to careBenefits:We’re a remote-first company Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans401k plan (Roth and traditional)Free Alma platform access Monthly therapy and wellness stipendsMonthly co-working space membership stipendMonthly work-from-home stipend to power your wifi, lunches, coffee, etc Pet discount program through United Pet Care Financial perks and rewards through BenefitHubFree EAP access through LifeWorks One-time home office stipend to set up your home officeComprehensive parental leave plans 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering DayFlexible PTOSalary Band: $145,000 - $175,000Alma’s compensation philosophy is driven by our company value of building equity. Alma was also named one of Inc’s Best Workplaces in 2022. WebsiteJob BoardValuesCandidate Interview GuideSenior Technical Program ManagerAlma is seeking a mission-driven Technical Program Manager to join our engineering team. We are dedicated to building secure and compliant tools and services which help providers more easily manage and grow their practice.This role plays a critical role enabling the planning, prioritization and delivery of initiatives across our Platform, Security, and Information Technology (IT) teams. We will not ask for any sensitive financial or identification information throughout the recruiting process. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. Anyone looking for a therapist can browse Alma’s free directory. We do not use outside applications or automated text messaging in our recruiting process. The recruiter you work with can provide more details on our philosophy.All Alma jobs are listed on our careers page.
Engineering Manager, Infrastructure
Company: Alma
Location: Remote
Posted Sep 17, 2023
Technologies you’ll be working with include AWS, S3, nginx, Ansible, Docker, Terraform, Elasticsearch, Prometheus, Django, Celery, Redis, SQL, and Redshift.Continually research current and emerging technologies, proposing changes where most impactful.Who you are:You have 4+ years of experience working with web technologies and frameworks, with 1+ years of people managementYou’ve previously led and/or managed a team of 3 or more engineers.You have extensive experience with web technologies. (Developers environment, testing environment, deployment pipeline)Work to maintain, simplify and reinvent the systems underlying the application platform, such as our job queues, caching layers, error handling, monitoring and alerting. all people hired at the same level & role are brought in at the same salary, equity, and benefits). Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. We are dedicated to designing, implementing, and maintaining Alma’s technology infrastructure. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. The ideal person for this role loves to work with other teams to design and build amazing systems.What you’ll do:Gain a deep understanding of the software development process at Alma and how the engineering team operatesGrow and develop an incredible team of hardworking, collaborative, and motivated engineers who have high expectations around individual ownership and impactSet direction for the team, anticipating scalability, performance, and security challenges via thoughtful long-term planningCollaborate with teammates on Platform, as well as Product Managers and peers from feature teams, to understand and prioritize solutions for practical problems facing Alma engineersDesign, develop, and implement systems, processes, and tools to improve the experience and efficiency of the engineering team’s development process. We are language agnostic in our interviews but require experience with one or more common web frameworks.You have a proficient understanding of code versioning tools, such as Git.You have worked with scaling challenges in previous roles and have implemented best practices around scaling.You’re a systems thinker, concerned not only with individual component parts but with how those parts work together holistically.You’re pragmatic, recognizing that, while there are multiple approaches to solving a problem, it is important to weigh practicality over theory when decision-making.You possess a clear and engaging communication style with a track record of building positive relationships across a broad diverse organization with engineers as well as non-technical stakeholders.You have experience demonstrating DEI best practices in both your leadership style and while leading recruiting processes to build out an inclusive team. You feel a passion for Alma's mission – to improve the experience of therapy for providers and their clients, and simplify access to care.Benefits:We’re a remote-first company Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans401k plan (Roth and traditional)Free Alma platform access Monthly therapy and wellness stipendsMonthly co-working space membership stipendMonthly work-from-home stipend to power your wifi, lunches, coffee, etc Pet discount program through United Pet Care Financial perks and rewards through BenefitHubFree EAP access through LifeWorks One-time home office stipend to set up your home officeComprehensive parental leave plans 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering DayFlexible PTO Salary Band: $170,000 - $200,000 Alma’s compensation philosophy is driven by our company value of building equity. The ideal candidate can recognize that successful software development requires communication, experimentation, and iteration. On this growing team, you will have a strong hand in defining the underlying systems that Alma's engineering uses to deliver software and data products. In this role, you will build services and tools that solve real problems for Alma’s engineering team.