Jobs at Alma
Alma is a fintech company that transforms student loan repayment by offering flexible, income‑driven payment plans. Its platform uses machine learning to match borrowers with tailored schedules, helping them stay on track while reducing default rates.
Alma hires across product, engineering, data science, design, marketing, and operations. Software engineers work on scalable microservices in Go and React, while data scientists build predictive models in Python. Product managers collaborate with cross‑functional teams to launch features that directly impact millions of borrowers.
On Job Transparency, Alma’s listings reveal exact salary ranges, bonus structures, and recent employee sentiment scores. By comparing these figures with industry averages and reading candid reviews, candidates can prioritize roles that fit their compensation goals and cultural fit.
Project Manager, People & Culture
Company: Alma
Location: Remote
Posted Jul 31, 2023
Alma is a company dedicated to simplifying access to affordable mental health care. They achieve this by making it easy for therapists to accept insurance and offer in-network care. Alma provides a suite of tools to help therapists manage their businesses and grow sustainably. The company is available in all 50 states with over 11,000 therapists in their network. Alma has raised significant funding and was named one of Inc's Best Workplaces in 2022. They are currently seeking a mission-driven Project Manager for their People & Culture team to lead HR initiatives and drive continuous improvement.
Senior Project Manager, Customer Experience
Company: Alma
Location: Remote
Posted Jul 31, 2023
Alma is a company dedicated to simplifying access to affordable mental health care. They achieve this by making it easy for therapists to accept insurance and offer in-network care. Alma provides a suite of tools to help therapists run and grow their businesses sustainably. The company is available in all 50 states with over 11,000 therapists in their network. Alma has raised significant funding and was named one of Inc's Best Workplaces in 2022. They are currently hiring a Senior Project Manager, CX, to manage strategic initiatives, collaborate with various teams, and improve operational efficiency. The role requires extensive project management experience, understanding of CRM tools, BI tools, and strong interpersonal skills.
Operations Associate, Eligibility Check
Company: Alma
Location: Remote
Posted Aug 05, 2023
Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. You may be tasked with any of the following responsibilities that enable in-network care:Investigate patient eligibility through payer portals and calling insurance payersCommunicate eligibility to patients and clinical providersExecute on detail-oriented investigation using tools such as Kareo, payer portals, and Google Suite, and communicate escalated scenarios to other teamsIdentify escalations and communicate to supervisor Who you are:You may have experience determining health insurance or benefits eligibility for clients. Previous roles may include: Insurance Verification Specialist, Eligibility Specialist, Benefits Specialist, Patient Advocate, or another role that directly works with an insurance benefits departmentYou are organized, detail-oriented, and proactive with the ability to prioritize work effectivelyYou have experience working across multiple software platforms, such as Google Suite, Kareo, Square, ZenDesk, Slack You may have experience working with a healthcare technology company in healthcare insurance eligibility, or medical billing, or customer experience You are computer proficient You have experience with data entryYou have strong verbal and written communication skills and have the ability to communicate accurately and effectively with internal and external stakeholdersYou are able to work between the hours of 9am-5:30pm ET You may have experience working with a healthcare technology company in healthcare insurance eligibility, or medical billing, or customer experience You are passionate about mental health and our mission at AlmaBenefits:We’re a remote-first companyHealth insurance plans through Cigna (medical and dental) and MetLife (vision),including FSA & HSA plans401k plan (Roth and traditional)Free Alma platform accessMonthly therapy and wellness stipendsMonthly co-working space membership stipendMonthly work-from-home stipend to power your wifi, lunches, coffee, etcPet discount program through United Pet CareFinancial perks and rewards through BenefitHubFree EAP access through LifeWorksOne-time home office stipend to set up your home officeComprehensive parental leave plans9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day3 weeks of PTO, plus 7 sick days to rechargeHourly Rate: $21 per hourAll Alma jobs are listed on our careers page. This is an hourly and remote position. Start date: September 19, 2023What you'll do:Our team helps mental health providers see their clients in-network. Alma was also named one of Inc’s Best Workplaces in 2022. WebsiteJob BoardValuesCandidate Interview GuideOperations Associate, Eligibility CheckAlma is looking for a mission-driven, hard-working team member who is passionate about making mental health more affordable and is excited to work with Alma’s Operations team. You will be expected to work 9am-5:30pm ET. The successful candidate will be able to ensure a high level of detail and accuracy, can work quickly and efficiently across multiple systems and browsers, and has great communication skills. The Operations Associate role will be part of the Eligibility Check subteam within Insurance Operations.This is a full-time position open to candidates across all US geographic locations who are able to work 40 hours a week Monday to Friday. We will not ask for any sensitive financial or identification information throughout the recruiting process. We do not use outside applications or automated text messaging in our recruiting process. Anyone looking for a therapist can browse Alma’s free directory.
Senior Operations Manager
Company: Alma
Location: Remote
Posted Jul 29, 2023
Alma is a company focused on simplifying access to affordable mental health care. They aim to make insurance acceptance easier for therapists and offer a suite of tools to help them grow their businesses. Alma is available in all 50 states and has raised significant funding. They are looking for a Senior Operations Manager to lead a team and manage operations.
Engineering Manager, Infrastructure
Company: Alma
Location: Remote
Posted Jul 29, 2023
Alma is a company dedicated to simplifying access to high-quality, affordable mental health care. They offer a suite of tools for therapists to better manage their business and grow sustainably. Alma has raised significant funding and has been named one of Inc's Best Workplaces in 2022. They are seeking a mission-driven Engineering Manager, Infrastructure to join their team.
Analytics Engineer III
Company: Alma
Location: Remote
Posted Aug 02, 2023
Alma is a company dedicated to simplifying access to affordable mental health care. They achieve this by making it easy for therapists to accept insurance and offer in-network care. Alma provides a suite of tools to help therapists manage their businesses and grow sustainably. The company is available in all 50 states with over 11,000 therapists in their network. Alma has raised significant funding and was named one of Inc's Best Workplaces in 2022. They are currently seeking a mission-oriented Analytics Engineer with experience in data engineering, SQL, and business intelligence tools. The role involves building data models, maintaining data pipelines, and ensuring data quality and reliability. Alma offers comprehensive benefits including health insurance, 401k, therapy stipends, and flexible work arrangements.
IT Support Engineer
Company: Alma
Location: Remote
Posted Jul 29, 2023
Alma is a company dedicated to simplifying access to high-quality, affordable mental health care. They offer a suite of tools for therapists to better manage their business and grow sustainably. Alma has raised significant funding and has been recognized as one of Inc's Best Workplaces. They are looking for an IT Support Engineer to join their remote-first team.
Senior Vice President of Operations
Company: Alma
Location: Remote
Posted Aug 04, 2023
Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. all people hired at the same level & role are brought in at the same salary, equity, and benefits). Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Reporting to our CEO, this is a unique opportunity to make a significant impact both in a growing start-up company and on the world via our mission-driven work.What you’ll do:Provide strategic leadership and guidance to our Operations team, spanning our Customer Experience, Member Success, Customer Enablement, Credentialing, Eligibility, Claims, and Member Onboarding teams. You are passionate about our mission and the future of mental healthcare. Benefits:We’re a remote-first company Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans401k plan (Roth and traditional)Free Alma platform access Monthly therapy and wellness stipendsMonthly co-working space membership stipendMonthly work-from-home stipend to power your wifi, lunches, coffee, etc Pet discount program through United Pet Care Financial perks and rewards through BenefitHubFree EAP access through LifeWorks One-time home office stipend to set up your home officeComprehensive parental leave plans 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering DayUnlimited PTO Salary Band: $250,000 - $280,000Alma’s compensation philosophy is driven by our company value of building equity. These teams encompass 200+ employees, including salaried and a large hourly workforce. Set clear goals, foster a positive work culture, and inspire team members to deliver high-quality work while promoting personal and professional growth.Encourage collaboration, creativity, and innovation among team members to drive the development of technology solutions.Leverage your expertise in technology to provide strategic insights and solutions that transform systems with an eye toward efficiency and scalability.Collaborate closely with executive leadership, product & engineering, marketing, and other key stakeholders to delivery on strategic goals.Drive cross-functional collaboration by fostering effective communication, mutual understanding, and shared accountability.Uphold and promote the company's values including our commitment to diversity, equity and inclusion.Who you are:You have 10+ years of experience managing a multi-layer team (managing managers), including developing strong leaders underneath you, with a demonstrated commitment to equity and inclusion.You have managed a team of 100+ full time employees in a hyper-growth environment. You have a strong track record of leading high-performing teams and driving results in a fast-paced, technology-driven environment.You have strong analytical and problem solving skills, with experience structuring data in Excel, leveraging BI tools (like Looker), and can break down complex issues into structured frameworks and actionable insights to rally stakeholders and your team to take action.You have experience developing and building processes for a high transaction volume business.You have excellent communication skills, including the ability to express complexity in a simple way and to inspire others with your vision.You have cultural humility, can build relationships across differences, and have excellent interpersonal communication skills.You may have healthcare industry experience (a big plus). Alma was also named one of Inc’s Best Workplaces in 2022. WebsiteJob BoardValuesCandidate Interview GuideSenior Vice President of OperationsAs the Senior Vice President of Alma’s Operations team, you will play a critical role in leading the team, driving technological innovation, and fostering cross-functional collaboration. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. With a strong focus on empathy and connection, you will contribute to our mission of improving access to high-quality, affordable mental health care through supporting mental health providers in their private practices.
Operations Associate, Claims
Company: Alma
Location: Remote
Posted Jul 28, 2023
Alma is a company aiming to simplify access to mental health care by making it easier and financially rewarding for therapists to accept insurance and offer in-network care. They provide a suite of tools for therapists to better manage their businesses and grow sustainably. Alma is available in all 50 states and has over 11,000 therapists in their network. They have raised $220.5M in funding and have been named one of Inc's Best Workplaces in 2022. Alma is looking for a full-time Operations Associate, Claims role, which is a remote position with a start date of August 22, 2023.
Engineering Manager, Extended Billing
Company: Alma
Location: Remote
Posted Aug 11, 2023
Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. Benefits:We’re a remote-first company Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans401k plan (Roth and traditional)Free Alma platform access Monthly therapy and wellness stipendsMonthly co-working space membership stipendMonthly work-from-home stipend to power your wifi, lunches, coffee, etc Pet discount program through United Pet Care Financial perks and rewards through BenefitHubFree EAP access through LifeWorks One-time home office stipend to set up your home officeComprehensive parental leave plans 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering DayUnlimited PTOSalary Band: $170,000 - $200,000All Alma jobs are listed on our careers page. Alma was also named one of Inc’s Best Workplaces in 2022. WebsiteJob BoardValuesCandidate Interview GuideEngineering Manager, Extended Billing We are looking for an experienced Engineering Manager to join, support, and manage a growing group of high performing product engineers at Alma in our billing domain. Within this role, you will focus on developing the billing tools and services that empower new and seasoned therapists to take control of their financial future while providing the best possible care to their clients.On this scaling team, you will have a strong hand in defining Alma's features, services, and architecture.What you’ll do:Grow and develop an incredible team of hardworking, collaborative, and motivated engineers who have high expectations around individual ownership and impact.Set direction for the team, anticipating strategic and company scaling challenges via thoughtful long-term planning. Partner with product managers, designers and other stakeholders to ensure your team is prioritizing and delivering value to Alma members.Engage in the end-to-end recruiting process, hiring, and on-boarding engineering talent to help grow the team.Engage with the Product and Engineering team to help craft technical and product strategy.Who you are:You have 3-5 years of engineering experience, with 1+ years of combined tech leadership and people management.You’ve previously managed a team of 3 or more engineers.You are a mentor to individual contributors of different seniority levels and expertise.You are willing to jump into the code to understand, contribute and/or troubleshoot technical issues.You possess a clear and engaging communication style with a track record of building positive relationships across a broad diverse organization.You have a demonstrable history of shipping user-facing products.You have a passion for Alma's mission – to improve the experience of therapy for providers and their clients, and simplify access to care.You have experience demonstrating DEI best practices in both your leadership style and while leading recruiting processes to build out an inclusive team. Anyone looking for a therapist can browse Alma’s free directory. We will not ask for any sensitive financial or identification information throughout the recruiting process. We do not use outside applications or automated text messaging in our recruiting process. Alma is available in all 50 states, with over 11,000 therapists in our growing network. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider.
Project Manager, People & Culture
Company: Alma
Location: Remote
Posted Jul 31, 2023
Alma is a company that simplifies access to high-quality, affordable mental health care by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. They are seeking a mission-driven Project Manager to join their People & Culture team.
Senior Project Manager, Customer Experience
Company: Alma
Location: Remote
Posted Jul 31, 2023
Alma is a company that aims to simplify access to high-quality, affordable mental health care by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. They provide a suite of tools to help therapists better run their business and grow sustainably. Alma has raised $220.5M in funding and was named one of Inc's Best Workplaces in 2022.