Jobs at American Family Insurance

Positions 1,198,563

American Family Insurance, headquartered in Madison, Wisconsin, ranks among the largest U.S. insurers and is recognized for its strong focus on customer service and community involvement. In the tech sector, AFI invests in digital transformation, offering solutions for online policy management, claim automation, and predictive analytics that streamline operations and enhance customer experience.

AFI’s hiring pipeline spans a wide array of technology roles, including software development, data science, cybersecurity, cloud engineering, and product management. Candidates can expect collaborative projects that integrate legacy systems with modern cloud platforms, as well as opportunities to work on data‑driven initiatives that influence underwriting and risk assessment.

Checking AFI’s listings on Job Transparency provides a competitive edge: you’ll see real‑time salary ranges, employee sentiment scores, and interview insights, allowing you to negotiate confidently and align your application with the company’s priorities.

Senior Actuarial Analyst/Actuary - Cyber and Financial Lines

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 07, 2025

The NAS Financial Lines and Cyber team at Liberty Mutual is seeking a dedicated individual to lead pricing for the NAS Cyber Portfolio and support other Financial Lines products. The role involves working directly with Underwriting, Claims, Data Science, and global partners to evaluate portfolio profitability, determine optimal growth strategies, and assess adequate pricing levels. The team plans to almost double premium over the next five years.

Bilingual Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 07, 2025

The job description is for a bilingual Spanish and English customer service role at a Fortune 100 company, specifically for their Gold Customer Service licensed class starting January 26, 2026. The role requires a valid Property & Casualty or Personal Lines License and offers paid mandatory training. The position provides 24/7 support, with responsibilities including assisting customers, delivering expertise, providing guidance, upholding customer care standards, and accurately maintaining data. The company values personal and professional growth, and offers comprehensive benefits and an inclusive culture.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 07, 2025

The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.

Sr Coordinator-Compliance Office

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 06, 2025

American Specialty Health Incorporated is seeking a Senior Coordinator, Compliance Office to join their Regulatory Strategic Development department. The role involves supporting the company's compliance initiatives, risk assessments, audit requests, and project coordination. The position requires a bachelor's degree, proficiency in MS Office, and 1 year of experience in regulatory compliance or a legal department.

Service Insurance Assistant - Commercial

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 06, 2025

This job description outlines a customer service role in an inbound call center with training support, growth opportunities, and a focus on problem-solving. It highlights benefits like competitive pay, inclusive culture, and professional development while detailing responsibilities and qualifications.

Provider Relations Representative I

Company: American Specialty Health Incorporated

Location: Remote

Posted Dec 06, 2025

American Specialty Health Incorporated is seeking a Provider Relations Representative to join their Provider Relations department. The role involves responding to practitioner inquiries via phone, ensuring efficient resolution of issues related to credentialing, recredentialing, and contracting. The position requires remote work with a stable internet connection and involves administrative tasks related to credentialing and contracting.

Applied Epic System Administration

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 06, 2025

The Partner Data and Process Solutions team builds and operates data and process capabilities for agency partnerships at Liberty Mutual and Comparion Insurance Agencies. The AMS Manager role involves owning day-to-day operations and long-term strategy for the Agency Management System, working closely with stakeholders to optimize workflows, introduce new capabilities, and drive adoption across the organization.

Senior Claims Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 08, 2025

This job description highlights a claims representative role at Liberty Mutual with opportunities for growth, competitive benefits, and a focus on professional development. It outlines responsibilities, qualifications, and company values emphasizing inclusivity and employee support.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 07, 2025

The job posting is for a licensed insurance professional to join a Fortune 100 company's Gold Customer Service team. The role involves providing 24/7 support to agents, assisting customers with insurance-related inquiries, and promoting insurance products and services. The company values personal and professional growth, offers paid training, and has a competitive salary range.

EDI Integration Engineer II

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 05, 2025

This job posting outlines a remote EDI Integration Engineer II role with responsibilities in file transformations, EDI transactions, and system documentation. It specifies qualifications including SQL, Python, and healthcare EDI standards, along with remote work requirements and salary range of $72k-$110k.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 07, 2025

The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.

Account Mgr II - Book Transfer

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 06, 2025

The job description is for a results-driven Book Transfer Program Manager who will lead the pipelining and conversion of commercial book transfer opportunities. The role is high-visibility and cross-functional, directly influencing profit growth, retention, close ratios, and the overall agency experience. The manager will partner with various teams and external partners to design and execute profitable, scalable transfer solutions that delight agents and customers.

Frequently Asked Questions

What is it like to work at American Family Insurance?
AFI promotes a culture of partnership and learning, with a focus on work‑life balance, comprehensive benefits, and community volunteer programs. Employees often cite collaborative teams, mentorship opportunities, and a mission‑driven environment where technology directly impacts customer satisfaction.
What types of positions are available at American Family Insurance?
AFI hires across the tech spectrum: software engineers (frontend, backend, full stack), data scientists and analysts, cybersecurity specialists, cloud architects, DevOps engineers, and product managers. Roles often involve integrating legacy insurance systems with new cloud services and building AI‑powered risk models.
How can I stand out as an applicant for AFI?
Demonstrate alignment with AFI’s core values—customer focus, integrity, and innovation—by highlighting projects that improved user experience or reduced processing time. Showcase measurable outcomes, present a portfolio of relevant code or data pipelines, and prepare to discuss how your work supports the company’s digital transformation goals.

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