Jobs at American Family Insurance

Positions 1,198,563

American Family Insurance, headquartered in Madison, Wisconsin, ranks among the largest U.S. insurers and is recognized for its strong focus on customer service and community involvement. In the tech sector, AFI invests in digital transformation, offering solutions for online policy management, claim automation, and predictive analytics that streamline operations and enhance customer experience.

AFI’s hiring pipeline spans a wide array of technology roles, including software development, data science, cybersecurity, cloud engineering, and product management. Candidates can expect collaborative projects that integrate legacy systems with modern cloud platforms, as well as opportunities to work on data‑driven initiatives that influence underwriting and risk assessment.

Checking AFI’s listings on Job Transparency provides a competitive edge: you’ll see real‑time salary ranges, employee sentiment scores, and interview insights, allowing you to negotiate confidently and align your application with the company’s priorities.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 21, 2025

This job description outlines a remote Customer Service Representative role with training requirements, work schedule details, location preferences, licensing needs, and responsibilities. It emphasizes customer service excellence, policy management, and company values while detailing qualifications and compensation information.

Concierge - Call Center

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 17, 2025

This job posting outlines a Concierge role at American Specialty Health, emphasizing administrative support for virtual services, remote work requirements, and qualifications. It details responsibilities, qualifications, and company policies, including equal opportunity employment statements.

Actuarial Analyst - Actuarial Development Program

Company: Liberty Mutual Insurance

Location: USA

Posted Jan 06, 2026

This job description highlights a role involving analytical work, collaboration with teams, professional development, and opportunities for growth within an inclusive workplace culture.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks licensed insurance professionals for a customer service role with competitive pay, comprehensive benefits, and professional growth opportunities. The position requires specific licenses and experience, with details about work schedules, training, and eligibility criteria provided.

Practitioner Campaign Associate

Company: American Specialty Health Incorporated

Location: Remote

Posted Dec 20, 2025

This job posting highlights a dynamic role at American Specialty Health, emphasizing opportunities to support practitioner recruitment, expand networks, and contribute to empowering individuals. It outlines remote work considerations, responsibilities, qualifications, and core competencies required for the position, while promoting equal opportunity employment.

Chief Engineer - Equipment Breakdown

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 19, 2025

This job description outlines the responsibilities of a chief engineer role, including overseeing equipment breakdown engineering operations, ensuring compliance with regulations, and managing training programs. It highlights qualifications required and emphasizes Liberty Mutual's commitment to employee development, inclusion, and competitive compensation.

Concierge - Call Center

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 18, 2025

This job posting describes a Concierge role for American Specialty Health Incorporated, focusing on coordinating Virtual Physical and Occupational Therapy services. The position requires remote work with specific technical requirements, including stable internet connectivity. Responsibilities include member support, appointment scheduling, and maintaining confidentiality. The company emphasizes equal opportunity employment and outlines qualifications and competencies for the role.

Bilingual Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks bilingual insurance agents with licenses to join a Fortune 100 company offering professional growth, inclusive culture, and competitive benefits. The role involves customer support with flexible hours and comprehensive training, emphasizing teamwork and career development.

Assistant Director - Data Science, Capacity Modeling

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 23, 2025

This job description outlines a Data Science role at Liberty Mutual involving advanced analytics, modeling, and collaboration with teams. The company emphasizes growth, inclusion, and competitive benefits, with opportunities for impact and professional development.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks licensed insurance professionals for a customer service role with competitive pay, training, and benefits. It emphasizes company values, growth opportunities, and flexible work arrangements while outlining qualifications and responsibilities.

Product Lead - Incubation & Acceleration (Solaria Labs, USRM)

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 23, 2025

This job description highlights a dynamic role at Liberty Mutual focused on innovation and customer impact. The position involves leading experiments, collaborating across teams, and driving digital solutions. It emphasizes autonomy, cross-functional collaboration, and opportunities to shape future offerings while addressing critical business priorities like weather resilience.

Frequently Asked Questions

What is it like to work at American Family Insurance?
AFI promotes a culture of partnership and learning, with a focus on work‑life balance, comprehensive benefits, and community volunteer programs. Employees often cite collaborative teams, mentorship opportunities, and a mission‑driven environment where technology directly impacts customer satisfaction.
What types of positions are available at American Family Insurance?
AFI hires across the tech spectrum: software engineers (frontend, backend, full stack), data scientists and analysts, cybersecurity specialists, cloud architects, DevOps engineers, and product managers. Roles often involve integrating legacy insurance systems with new cloud services and building AI‑powered risk models.
How can I stand out as an applicant for AFI?
Demonstrate alignment with AFI’s core values—customer focus, integrity, and innovation—by highlighting projects that improved user experience or reduced processing time. Showcase measurable outcomes, present a portfolio of relevant code or data pipelines, and prepare to discuss how your work supports the company’s digital transformation goals.

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