Jobs at Arcadia
3,550 open positions
Associate, Business Success
Company: Arcadia (DC)
Location: Remote
Posted Nov 23, 2023
Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. LI-REMOTE What you'll do: Weekly and Monthly tracking of metrics (daily phone calls, accounts onboarded, productivity feedback/improvements, customer feedback, escalations, etc). Create, maintain, and improve standard operating procedure (SOP) for daily workflow needs Ex: Standard methodologies, How to Cancel SMB accounts, How to onboard SMBs, How to make warm calls, How to find SMB contracts, etc. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate. Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Additionally, it will be your responsibility to track any product improvements/changes within the customer segment. Answer incoming calls, emails, and Calendy appointments on product and service questions, customer complaints/escalations, and general customer inquiries Provide proactive outreach to retain strategic customers Resolve customer concerns/issues by working cross functionally with multiple collaborators to address customer needs Engage other departments when appropriate including Sales, Billing, Enrollments, Legal/Compliance Maintain working knowledge as subject matter authority for Business accounts Gather customer feedback for continual process, service, and product improvements Proactively manage and communicate account changes to customers Ensure successful customer onboarding Promote training and education services to ensure successful customer onboarding and readiness Provide Team Support including: Help motivate and encourage the team daily and especially through times of transition or change Ad hoc work as assigned by manager Benefits: "Remote first" culture - work anywhere in the US as long as you have a reliable internet connection Flexible PTO - no accrued hours and no limit on the number of vacation days employees can take each year 17 annual company-wide holidays including a week long "summer break" 10 days sick leave Up to 4 weeks bereavement leave 2 volunteer days off 2 professional development days off 12 weeks paid parental leave for all parents Weekly "flex time" - no internal meetings on Tuesdays and Friday afternoons 80-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents Eliminating carbon footprints, eliminating carbon copies. We’re building a team of individuals from different backgrounds, industries, & educational experiences.
Associate Distributed Systems Engineer
Company: Arcadia
Location: Remote
Posted Nov 18, 2023
Arcadia is a software company that helps healthcare systems and health plans transform healthcare by aggregating clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. The company is growing fast and has emerged as the market leader in the highly competitive population health management software and value-based care services markets.
Associate, Client Relations
Company: Arcadia (DC)
Location: Remote
Posted Dec 06, 2023
Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. Arcadia is headquartered in Washington, DC, and open to fully remote candidates. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate. Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. You will also work closely with other functional areas of the organization, including our subscription management, policy, finance, and business development teams to ensure the successful management of our contracted community solar projects. The ideal candidate is highly organized, able to think quickly on their feet, and has a client-first attitude. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What we’re looking for: We are seeking a passionate, detail-obsessed Client Relations Associate, Community Solar to join the Community Solar Operations team. We’re building a team of individuals from different backgrounds, industries, & educational experiences.
Senior Software Engineer, Data Platforms
Company: Arcadia
Location: Remote
Posted Nov 16, 2023
Arcadia is seeking a data engineer to join their Enterprise Data Engineering organization, focusing on the Life Sciences product vertical. The role involves designing, building, installing, and testing data processes at petabyte scale using technologies like Apache Spark, AWS Glue, Kafka, Kubernetes, and Snowflake. The ideal candidate should be passionate about using technology to solve complex problems in healthcare, have a strong track record in software development, and be self-motivated and independent. Success in this role includes understanding data flows, collaborating with SMEs, contributing to feature development, and completing onboarding requirements. The company offers a mission-driven environment, competitive compensation, and benefits, and is recognized as a market leader in population health management software and value-based care services.
Compliance Manager, Community Solar Sales
Company: Arcadia (DC)
Location: Remote
Posted Nov 17, 2023
Excellent analytical, organizational, and problem-solving skills. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Please contact us to request accommodation. Strong communication and interpersonal skills. Proven experience in compliance management, preferably in the solar or renewable energy industry. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate. Strong understanding of community solar regulations and consumer protection laws. Detail-oriented with a commitment to ethical business practices. At least three years of relevant experience.
Technical Sales Solution Architect
Company: Arcadia
Location: Remote
Posted Nov 17, 2023
Arcadia is seeking an experienced Technical Sales Solution Architect to join their dynamic sales team. The role involves designing, developing, and delivering technical solutions for clients, leveraging expertise in understanding customer requirements and crafting technical strategies. The successful candidate will excel in articulating and demonstrating the company's products, delight customers in the transition process, and be recognized as an effective problem solver. The role offers opportunities for professional growth and the chance to shape the future of sales engagements by designing innovative technical solutions.
Compliance Manager, Community Solar Sales
Company: Arcadia (DC)
Location: Remote
Posted Nov 17, 2023
Excellent analytical, organizational, and problem-solving skills. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Please contact us to request accommodation. Strong communication and interpersonal skills. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate. Proven experience in compliance management, preferably in the solar or renewable energy industry. Detail-oriented with a dedication to ethical business practices. Strong understanding of community solar regulations and consumer protection laws. At least three years of relevant experience.
Senior Software Engineer, Data Platforms
Company: Arcadia
Location: Remote
Posted Nov 30, 2023
For a better sense of our brand and products, please explore our website, our online resources, and our interactive Data Gallery. What You'll Bring BS degree in Computer Science or equivalent hands-on experience Experience in at least one of Scala, Java, and/or Python Strong object oriented and/or functional programming fundamentals Experience with distributed systems and technologies (Spark, Hadoop, Kafka, etc.) For any security-specific roles, the responsibilities would be further defined by the hiring manager. - Contribute to development on high priority features, including data product enhancements. Implementing changes to the data- and data processing- architectures to improve stability, performance, and automation of the data delivery process and ensure compatibility with large-scale organization data changes. We are growing fast and have emerged as the market leader in the highly competitive population health management software and value-based care services markets, and we have been recognized by industry analysts KLAS, IDC, Forrester and Chilmark for our leadership. We do this by aggregating massive amounts of clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. Building out data enhancements to unlock key customer use cases of Arcadia’s massive healthcare data assets. Familiarity with the challenges of working with large-scale, complex data sets and data pipelines Familiarity with relational and/or NoSQL databases Proven ability to deliver production software, including the use of Git/GitHub and CI tools Commitment to learning new skills and improving upon existing ones Would Love For You To Have Experience developing and deploying data processing applications on Kubernetes Healthcare data experience, such as EHR or Claims data Experience with using AWS services, such as S3, MSK, SQS, Athena, Glue DevOps experience, such as automating infrastructure and services in the AWS cloud What You'll Get Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care Chance to be surrounded by a team of extremely talented and dedicated individuals driven to succeed Competitive compensation and amazing benefits including Flexible Time Off (~22 day company average) A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Be a member of the Arcadian and Barkadian Community About Arcadia Arcadia.io helps innovative healthcare systems and health plans around the country transform healthcare to reduce cost while improving patient health. - Actively contribute to discussions around feature/system design In 12 months - Continued excellence in building and deploying product features and technical improvements - Identify opportunities to eliminate technical debt and improve development and delivery practices and efficiencies What You'll Be Doing Leveraging Arcadia’s cutting-edge data processing stack – including Spark, AWS Glue, Kafka, Kubernetes, and Snowflake – to support the delivery of data products to our Life Sciences customers.
Technical Sales Solution Architect
Company: Arcadia
Location: Remote
Posted Dec 01, 2023
In-depth AWS knowledge, including but not limited to EC2, S3, RDS, Lambda, Glue, Athena, Redshift etc. Knowledge of their features, use cases, limitations, and integration possibilities is essential. Cloud Security Expertise, including an understanding of AWS security best practices, including identity and access management (IAM), encryption, network security (VPCs, Security Groups, NACLs), and compliance standards (such as HIPAA, etc.) Experience with or knowledge of SQL, JSON, XML, HTML, as well as Internet protocols and security. Ability to collaborate with various departments and levels of the organization (Data Management, Product, Analytics, Leadership, Sales, etc.) For a better sense of our brand and products, please explore our website, our online resources, and our interactive Data Gallery. Experience with Microsoft applications (Word, PPT, Excel) Bachelor’s degree in a relevant field such as Computer Science, Information Technology, Computer Engineering, or a related discipline. Experience with or knowledge of Healthcare EMRs, EHRs, claims systems, practice management systems, and/or population health technologies. You should be able to identify opportunities for upselling, cross-selling, and long-term partnerships. Excellent presentation skills to deliver compelling and persuasive technical demonstrations, pitches, and proposals.
Cyber Threat Analyst
Company: Arcadia
Location: Remote
Posted Dec 14, 2023
Relevant certifications (e.g., CISSP, CEH, CISA, GCFA, GCTI, GCFE, GCFR, GNFA, etc.) Familiarity with scripting languages (Python, PowerShell, etc.). A flexible, remote-friendly company with personality and heart. Experience with security tools (e.g., SIEM, EDR, MDM, firewalls, intrusion detection systems). are a plus. For a better sense of our brand and products, please explore our website, our online resources, and our interactive Data Gallery. Knowledge of network protocols, operating systems, and secure architectures. For any security-specific roles, the responsibilities would be further defined by the hiring manager. Competitive compensation and amazing benefits, including Flexible Time Off (~22 days company average). Strong attention to detail and accuracy.
Operations Manager
Company: Arcadia (DC)
Location: Remote
Posted Nov 15, 2023
Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. Experience researching electric utility rate cases, or similar policy research experience. Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate. Consulting across business operations, providing mentorship, and supplying specialized knowledge. Please contact us to request accommodation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. What will help you succeed:Must-haves: 5-10 years of experience working in the retail electric rates and renewable energy domain (solar, storage, demand response, EVs) Experience as a utility or business analyst, or similar role Process development and project management Ability to recommend technical solutions for cross-functional projects. Sophisticated knowledge of SQL and relational database concepts. Excellent written and verbal communication skills.
Manager, Customer Support
Company: Arcadia
Location: Northwest Suburbs
Posted Nov 28, 2023
Assessing and assigning workflow, coaching, counseling, disciplining employees, communicating job expectations, conducting performance conversations/reviews. For a better sense of our brand and products, please explore our website, our online resources, and our interactive Data Gallery. For any security-specific roles, the responsibilities would be further defined by the hiring manager. Assign and deactivate users. Monthly one-on-ones with leads. We are growing fast and have emerged as the market leader in the highly competitive population health management software and value-based care services markets, and we have been recognized by industry analysts KLAS, IDC, Forrester and Chilmark for our leadership. Manager, Client Service Operations. Work along side with phone vendor for creation of new phone queues. Maintain and communicate yearly holiday phone hours in current phone system, with CBM’s and HMOI. We do this by aggregating massive amounts of clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time.