Jobs at Benchling
514 open positions
Software Engineer, Applications (High Seniority)
Company: Benchling
Location: San Francisco, CA
Posted Jul 27, 2023
Benchling is seeking an experienced software engineer to lead the architecture of one or more solution-based offerings and ensure development success. The candidate should have 8+ years of experience in software engineering, a product-first approach, and solid software architecture thinking and design skills. They should be familiar with Benchling's stack and able to raise the team's bar in areas such as testing, system performance, and maintainability. The role involves mentoring engineering team members, collaborating with product managers and designers, and helping rapidly scale the product and team.
Global Program Manager - Northeast
Company: Benchling
Location: Other US Location
Posted Aug 10, 2023
That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. You have strong executive presence and succeed in a matrixed environment where you have accountability without authority.At least 15 years client facing implementation, program leadership and/or consulting experience, with demonstrated record of successfully running large scale programs, ideally in the Life Sciences spaceProven ability to lead 10+ person cross-functional post-sale teams to deliver transformational change with superior relationship, project management, organizational, and commercial skillsExperienced in project management for multi-workstream enterprise SaaS deployments including scope management, budget control, project and executive reporting, and project financialsExperience in services commercials including SOWs, budgeting, resourcing, and change ordersExcellent interpersonal skills in verbal, written and presentation formatsAbility to work at customer site, or in the SF or Boston offices based on customer and project needsBS or advanced degree in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar life science field preferred, or equivalent professional experience working with Life Sciences R&D processes and/or healthcare technology.We are open to candidates that are based in New York, New Jersey & Pennsylvania.SALARY RANGE Benchling takes a market-based approach to pay, and pay may vary depending on your location. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Benchling may not be able to grant such accommodations in all cases if doing so would cause undue hardship. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.For applicants for U.S.-based roles only: All new hires in the United States are required to be fully vaccinated against COVID-19 and to provide proof of vaccination prior to their first day of employment. For this role the base salary is $163,370 - $221,030.Total Compensation includes the following:Competitive salary and equity100% premiums covered for health, dental, and vision for employeesFertility healthcare and family-forming benefitsFour months of fully paid parental leave401(k) + Employer MatchCommuter benefitsHome office stipendMental health benefits + Wellness stipendLearning and development stipendGenerous PTOCompany-wide winter and summer holiday shutdownSabbaticals for 5-year and 10-year anniversariesLI-TD1 LI-Remote BI-RemoteBenchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. Must be able to confidently engage and build trust with scientific, informatics, IT, and Director/VP level audiences in top-20 Biotech and Pharma companies.You are highly accountable and able to thrive in a fast-paced environment. The GPM will coordinate implementation, customer success, and customer support efforts to ensure customers have a seamless experience post-sale.The GPM must have deep experience in Life Sciences R&D processes and scientific concepts as well as operating in an enterprise SaaS environment and be adept at working with internal and external stakeholders at all levels.YOUR IMPACTOversee post-sale activities across implementation, support, customer success, and optimization services for one or more more global customersPartner with customer leaders and Benchling account teams to develop implementation, governance, change management, adoption, and success plans that accelerate customer digital transformationsLiaise with customer leaders and be known as a diplomatic, pragmatic partner, who operates with sense of urgency to effect a best in class customer experiencePartner with GAM to ensure seamless customer experience and grow the accountSupport the development of implementation and other services proposals and contract negotiationCoordinate Customer Success and Support activities to drive customer value, adoption, and advocacyPartner with Product Management to maintain strategic engagement and alignment of customer needs with product roadmapYou will help shape the long-term strategy and vision for the Global services businessYou will inspire your cross-functional account team to accelerate our growth within the world’s largest biopharma companies by delivering exceptional customer experiencesYou will be seen as a trusted advisor who has the customer’s best interests in mind, even when it means having a hard conversationYou will mentor, coach, and champion your cross-functional account team as you help them grow their professional skillsYou will contribute meaningfully to running a profitable services business that doesn’t sacrifice quality or customer success in doing soYou will be a respected cross-functional parter to our Sales, Solutions, and Product teams, known for fairly advocating for both the customer and for BenchlingABOUT YOU:Passionate about and experience working with Life Sciences companies with an understanding of R&D processes and scientific concepts. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market. Come help us bring modern software to modern science.ROLE OVERVIEWBenchling is seeking an experienced customer-facing Global Program Manager (GPM) to oversee the post-sale experience for our largest global customers. Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day.
Software Engineer, Internal Data Platform
Company: Benchling
Location: San Francisco, CA
Posted Aug 09, 2023
That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. For this role the base salary range is $177,735 to $240,465. To help you determine which zone applies to your location, please see this resource. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Benchling may not be able to grant such accommodations in all cases if doing so would cause undue hardship. You’ll serve as a key input and thought leader, and work closely with the product teams to deliver data driven capabilities to our internal and external customers.RESPONSIBILITIESBuild & operate high throughput distributed messaging platform like Kafka/kinesis to enable data change capture and data integration across Benchling.Build next generation warehouse and compute platform with scalable SQL & API access for internal and external customersDefine and design data transformations and pipelines for cross-functional datasets, while ensuring that data integrity and data privacy are first-class concerns regarded proactively, instead of reactively.Define the right Service Level Objectives for the batch & streaming pipelines, and optimize their performance.Work closely with the team across Data Science, Application and Platform to establish best practices around usage of our data platform.QUALIFICATIONSHave 6+ years of experience or a proven track record in software engineeringExperience with data analytics and warehouse solutions such as Snowflake, Delta Lake, AWS Redshift, etcExperience with data processing technologies Kafka, Kinesis, Spark, Flink, or other open-source or commercial softwareExperience with ETL technologies and ecosystems like Airflow, dbt, Fivetran, AirbyteExperience in schema design, SQL & Schema registryStrong experience with scripting language (such as Python)Experience with deployment and configuration management frameworks such as Terraform, Ansible, or Chef and container management systems such as Kubernetes or Amazon ECS.Driven by creating positive impact for our customers and Benchling's business, and ultimately accelerating the pace of research in the Life SciencesComfortable with complexity in the short term but can build towards simplicity in the long termStrong communicator with both words and data - you understand what it takes to go from raw data to something a human understandsWilling to work onsite in our SF office 3 days a week.SALARY RANGEBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.Total Compensation includes the following:Competitive salary and equity100% premiums covered for health, dental, and vision for employeesFertility healthcare and family-forming benefitsFour months of fully paid parental leave401(k) + Employer MatchCommuter benefitsHome office stipendMental health benefits + Wellness stipendLearning and development stipendGenerous PTOCompany-wide Summer & Winter holiday shutdownSabbaticals for 5-year and 10-year anniversariesLI-Hybrid LI-RemoteLI-EN1Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. Benchling is growing fast, and you’ll be setting the bar for high quality data and a metrics-driven culture as we scale. To keep up our innovation, Benchling need a highly scalable and extensible data platform that can serve both its customers and internal application team.As a Benchling’s Data Platform engineer, you’ll join a rapidly growing, top tier platform engineering team to build the foundations of our next generation data and analytics capabilities and leverageable infra to serve customer-facing data products, internal analytics, and the customer-facing data warehouse. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.For applicants for U.S.-based roles only: All new hires in the United States are required to be fully vaccinated against COVID-19 and to provide proof of vaccination prior to their first day of employment. You will build the next generation of our Data Platform services that enables internal developers to easily build multi-tenant data applications and analytical products. Benchling's customers generate a rich and variety of science data.
Global Program Manager - Northeast
Company: Benchling
Location: Other US Location
Posted Aug 10, 2023
That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. You have strong executive presence and succeed in a matrixed environment where you have accountability without authority.At least 15 years client facing implementation, program leadership and/or consulting experience, with demonstrated record of successfully running large scale programs, ideally in the Life Sciences spaceProven ability to lead 10+ person cross-functional post-sale teams to deliver transformational change with superior relationship, project management, organizational, and commercial skillsExperienced in project management for multi-workstream enterprise SaaS deployments including scope management, budget control, project and executive reporting, and project financialsExperience in services commercials including SOWs, budgeting, resourcing, and change ordersExcellent interpersonal skills in verbal, written and presentation formatsAbility to work at customer site, or in the SF or Boston offices based on customer and project needsBS or advanced degree in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar life science field preferred, or equivalent professional experience working with Life Sciences R&D processes and/or healthcare technology.We are open to candidates that are based in New York, New Jersey & Pennsylvania.SALARY RANGE Benchling takes a market-based approach to pay, and pay may vary depending on your location. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Benchling may not be able to grant such accommodations in all cases if doing so would cause undue hardship. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.For applicants for U.S.-based roles only: All new hires in the United States are required to be fully vaccinated against COVID-19 and to provide proof of vaccination prior to their first day of employment. For this role the base salary is $163,370 - $221,030.Total Compensation includes the following:Competitive salary and equity100% premiums covered for health, dental, and vision for employeesFertility healthcare and family-forming benefitsFour months of fully paid parental leave401(k) + Employer MatchCommuter benefitsHome office stipendMental health benefits + Wellness stipendLearning and development stipendGenerous PTOCompany-wide winter and summer holiday shutdownSabbaticals for 5-year and 10-year anniversariesLI-TD1 LI-Remote BI-RemoteBenchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. Must be able to confidently engage and build trust with scientific, informatics, IT, and Director/VP level audiences in top-20 Biotech and Pharma companies.You are highly accountable and able to thrive in a fast-paced environment. The GPM will coordinate implementation, customer success, and customer support efforts to ensure customers have a seamless experience post-sale.The GPM must have deep experience in Life Sciences R&D processes and scientific concepts as well as operating in an enterprise SaaS environment and be adept at working with internal and external stakeholders at all levels.YOUR IMPACTOversee post-sale activities across implementation, support, customer success, and optimization services for one or more more global customersPartner with customer leaders and Benchling account teams to develop implementation, governance, change management, adoption, and success plans that accelerate customer digital transformationsLiaise with customer leaders and be known as a diplomatic, pragmatic partner, who operates with sense of urgency to effect a best in class customer experiencePartner with GAM to ensure seamless customer experience and grow the accountSupport the development of implementation and other services proposals and contract negotiationCoordinate Customer Success and Support activities to drive customer value, adoption, and advocacyPartner with Product Management to maintain strategic engagement and alignment of customer needs with product roadmapYou will help shape the long-term strategy and vision for the Global services businessYou will inspire your cross-functional account team to accelerate our growth within the world’s largest biopharma companies by delivering exceptional customer experiencesYou will be seen as a trusted advisor who has the customer’s best interests in mind, even when it means having a hard conversationYou will mentor, coach, and champion your cross-functional account team as you help them grow their professional skillsYou will contribute meaningfully to running a profitable services business that doesn’t sacrifice quality or customer success in doing soYou will be a respected cross-functional parter to our Sales, Solutions, and Product teams, known for fairly advocating for both the customer and for BenchlingABOUT YOU:Passionate about and experience working with Life Sciences companies with an understanding of R&D processes and scientific concepts. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market. Come help us bring modern software to modern science.ROLE OVERVIEWBenchling is seeking an experienced customer-facing Global Program Manager (GPM) to oversee the post-sale experience for our largest global customers. Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day.
Software Engineer, Backend (Domain Graph & API)
Company: Benchling
Location: Boston, MA
Posted Aug 05, 2023
That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Benchling may not be able to grant such accommodations in all cases if doing so would cause undue hardship. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.Total Compensation includes the following:Competitive salary and equity100% premiums covered for health, dental, and vision for employeesFertility healthcare and family-forming benefitsFour months of fully paid parental leave401(k) + Employer MatchCommuter benefitsHome office stipendMental health benefits + Wellness stipendLearning and development stipendGenerous PTOCompany-wide Summer & Winter holiday shutdownSabbaticals for 5-year and 10-year anniversariesLI-HybridBI-HybridLI-ENBenchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. As a member of the engineering team, you'll be an integral part of how we mature our tooling, best practices, engineering processes, and hiring.Check out our engineering blog for some examples of past work. By integrating Benchling with machines like liquid handlers, we are working towards a world where a scientist can perform a physical experiment entirely using software.QUALIFICATIONSHave 1-3 years of experience in software engineering.Have strong abilities in problem solving and iterating on feedback.Enjoy ownership and building key pieces of product and platform jointly.Are interested in learning more about life science (prior knowledge is not required; desire to learn is a must).Willing to work onsite in our Boston office 3 days a week.SALARY RANGEBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $134,385-$181,815To help you determine which zone applies to your location, please see this resource. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.For applicants for U.S.-based roles only: All new hires in the United States are required to be fully vaccinated against COVID-19 and to provide proof of vaccination prior to their first day of employment. As an engineer on the Domain Graph team, you'll work with many teams in product and platform, and your work will be key to several company-level goals.RESPONSIBILITIESOwn projects end-to-end, from initial design, to prototype, to large-scale rollout.Design and implement rich backend type systems, components and architecture.Design and implement backend models and API endpoints for complex scientific workflows.Work closely with product managers, and other engineering teams to ensure the domain modeling best practices and coverage.Help rapidly scale our product and team. This will involve modeling complex chemical reactions within Benchling, and is an opportunity to see a new product grow from the ground up.Robot and machine integration - scientists are increasingly using automated hardware in the lab to perform measurements. Our bulk assembly tool allows scientists to simulate constructing hundreds of DNA constructs in parallel, visualizing the end result and highlighting potential issues.Chemistry tools - we have focused primarily on biology and biotech for the last 5 years, but are just starting new initiatives to expand our tools to support chemists as well. The team is building and evolving Benchling’s core development stack to be Domain Driven and API first.
Software Engineer: Backend (Search):
Company: Benchling
Location: San Francisco, CA
Posted Aug 03, 2023
Benchling is seeking a senior engineer to join their Search team and work closely with product teams to deliver search-driven capabilities to customers. The role involves building and operating the end-to-end platform for search and discovery at Benchling, supporting end-to-end availability, reliability, and performance of Search systems, contributing to algorithms and infrastructure for scientific searches, optimizing and scaling change data capture and indexing pipelines, and improving search coverage and reducing implementation time for new features for applications teams.
Global Program Manager
Company: Benchling
Location: Boston, MA
Posted Aug 10, 2023
That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. You have strong executive presence and succeed in a matrixed environment where you have accountability without authority.At least 15 years client facing implementation, program leadership and/or consulting experience, with demonstrated record of successfully running large scale programs, ideally in the Life Sciences spaceProven ability to lead 10+ person cross-functional post-sale teams to deliver transformational change with superior relationship, project management, organizational, and commercial skillsExperienced in project management for multi-workstream enterprise SaaS deployments including scope management, budget control, project and executive reporting, and project financialsExperience in services commercials including SOWs, budgeting, resourcing, and change ordersExcellent interpersonal skills in verbal, written and presentation formatsAbility to work at customer site, or in the SF or Boston offices based on customer and project needsBS or advanced degree in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar life science field preferred, or equivalent professional experience working with Life Sciences R&D processes and/or healthcare technology.SALARY RANGE Benchling takes a market-based approach to pay, and pay may vary depending on your location. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Benchling may not be able to grant such accommodations in all cases if doing so would cause undue hardship. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.For applicants for U.S.-based roles only: All new hires in the United States are required to be fully vaccinated against COVID-19 and to provide proof of vaccination prior to their first day of employment. Must be able to confidently engage and build trust with scientific, informatics, IT, and Director/VP level audiences in top-20 Biotech and Pharma companies.You are highly accountable and able to thrive in a fast-paced environment. For this role the base salary is $163,370 - $221,030.Total Compensation includes the following:Competitive salary and equity100% premiums covered for health, dental, and vision for employeesFertility healthcare and family-forming benefitsFour months of fully paid parental leave401(k) + Employer MatchCommuter benefitsHome office stipendMental health benefits + Wellness stipendLearning and development stipendGenerous PTOCompany-wide winter and summer holiday shutdownSabbaticals for 5-year and 10-year anniversariesLI-TD1 LI-Hybrid BI-HybridBenchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. The GPM will coordinate implementation, customer success, and customer support efforts to ensure customers have a seamless experience post-sale.The GPM must have deep experience in Life Sciences R&D processes and scientific concepts as well as operating in an enterprise SaaS environment and be adept at working with internal and external stakeholders at all levels.YOUR IMPACTOversee post-sale activities across implementation, support, customer success, and optimization services for one or more more global customersPartner with customer leaders and Benchling account teams to develop implementation, governance, change management, adoption, and success plans that accelerate customer digital transformationsLiaise with customer leaders and be known as a diplomatic, pragmatic partner, who operates with sense of urgency to effect a best in class customer experiencePartner with GAM to ensure seamless customer experience and grow the accountSupport the development of implementation and other services proposals and contract negotiationCoordinate Customer Success and Support activities to drive customer value, adoption, and advocacyPartner with Product Management to maintain strategic engagement and alignment of customer needs with product roadmapYou will help shape the long-term strategy and vision for the Global services businessYou will inspire your cross-functional account team to accelerate our growth within the world’s largest biopharma companies by delivering exceptional customer experiencesYou will be seen as a trusted advisor who has the customer’s best interests in mind, even when it means having a hard conversationYou will mentor, coach, and champion your cross-functional account team as you help them grow their professional skillsYou will contribute meaningfully to running a profitable services business that doesn’t sacrifice quality or customer success in doing soYou will be a respected cross-functional parter to our Sales, Solutions, and Product teams, known for fairly advocating for both the customer and for BenchlingABOUT YOU:Passionate about and experience working with Life Sciences companies with an understanding of R&D processes and scientific concepts. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market. Come help us bring modern software to modern science.ROLE OVERVIEWBenchling is seeking an experienced customer-facing Global Program Manager (GPM) to oversee the post-sale experience for our largest global customers. Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day.
Global Program Manager
Company: Benchling
Location: Boston, MA
Posted Aug 05, 2023
That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. Zone 1: $136,170 - $184,230Zone 2: $122,553 - $165,807Zone 3: $115,745 - $156,596To help you determine which zone applies to your location, please see this resource. You have strong executive presence and succeed in a matrixed environment where you have accountability without authority.At least 15 years client facing implementation, program leadership and/or consulting experience, with demonstrated record of successfully running large scale programs, ideally in the Life Sciences spaceProven ability to lead 10+ person cross-functional post-sale teams to deliver transformational change with superior relationship, project management, organizational, and commercial skillsExperienced in project management for multi-workstream enterprise SaaS deployments including scope management, budget control, project and executive reporting, and project financialsExperience in services commercials including SOWs, budgeting, resourcing, and change ordersExcellent interpersonal skills in verbal, written and presentation formatsAbility to work at customer site, or in the SF or Boston offices based on customer and project needsBS or advanced degree in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar life science field preferred, or equivalent professional experience working with Life Sciences R&D processes and/or healthcare technology.SALARY RANGE Benchling takes a market-based approach to pay, and pay may vary depending on your location. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Benchling may not be able to grant such accommodations in all cases if doing so would cause undue hardship. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.Total Compensation includes the following:Competitive salary and equity100% premiums covered for health, dental, and vision for employeesFertility healthcare and family-forming benefitsFour months of fully paid parental leave401(k) + Employer MatchCommuter benefitsHome office stipendMental health benefits + Wellness stipendLearning and development stipendGenerous and flexible vacationCompany-wide winter and summer holiday shutdownSabbaticals for 5-year and 10-year anniversariesLI-SF1 LI-Hybrid BI-Hybrid Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.For applicants for U.S.-based roles only: All new hires in the United States are required to be fully vaccinated against COVID-19 and to provide proof of vaccination prior to their first day of employment. Must be able to confidently engage and build trust with scientific, informatics, IT, and Director/VP level audiences in top-20 Biotech and Pharma companies.You are highly accountable and able to thrive in a fast-paced environment. The GPM will coordinate implementation, customer success, and customer support efforts to ensure customers have a seamless experience post-sale.The GPM must have deep experience in Life Sciences R&D processes and scientific concepts as well as operating in an enterprise SaaS environment and be adept at working with internal and external stakeholders at all levels.RESPONSIBILITIES Oversee post-sale activities across implementation, support, customer success, and optimization services for one or more more global customersPartner with customer leaders and Benchling account teams to develop implementation, governance, change management, adoption, and success plans that accelerate customer digital transformationsLiaise with customer leaders and be known as a diplomatic, pragmatic partner, who operates with sense of urgency to effect a best in class customer experiencePartner with GAM to ensure seamless customer experience and grow the accountSupport the development of implementation and other services proposals and contract negotiationCoordinate Customer Success and Support activities to drive customer value, adoption, and advocacyPartner with Product Management to maintain strategic engagement and alignment of customer needs with product roadmapYou will help shape the long-term strategy and vision for the Global services businessYou will inspire your cross-functional account team to accelerate our growth within the world’s largest biopharma companies by delivering exceptional customer experiencesYou will be seen as a trusted advisor who has the customer’s best interests in mind, even when it means having a hard conversationYou will mentor, coach, and champion your cross-functional account team as you help them grow their professional skillsYou will contribute meaningfully to running a profitable services business that doesn’t sacrifice quality or customer success in doing soYou will be a respected cross-functional parter to our Sales, Solutions, and Product teams, known for fairly advocating for both the customer and for BenchlingQUALIFICATIONS Passionate about and experience working with Life Sciences companies with an understanding of R&D processes and scientific concepts. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market. Come help us bring modern software to modern science.ROLE OVERVIEWBenchling is seeking an experienced customer-facing Global Program Manager (GPM) to oversee the post-sale experience for our largest global customers. Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day.
Customer Success Manager - Named
Company: Benchling
Location: San Francisco, CA
Posted Jul 25, 2023
The text discusses Benchling's mission to unlock the power of biotechnology and their role in helping customers bring modern software to modern science. They are looking for a Customer Success Manager to work with customers, develop strategies, and drive product strategy. The role involves building relationships with key stakeholders, defining customer lifecycle touch points, and promoting usage of new features.
Software Engineer, Backend (Domain Graph & API)
Company: Benchling
Location: San Francisco, CA
Posted Aug 03, 2023
Benchling, a leading biotechnology company, is seeking a software engineer to join their Domain Graph & APIs team. The role involves designing and implementing rich backend type systems, components, and architecture for their internal Domain Modeling system and generated APIs. The team is responsible for Benchling's core development stack, ensuring modeling consistency and best practices across product and platform teams. The ideal candidate should have 1-3 years of software engineering experience, strong problem-solving skills, and a willingness to learn about life science. Benchling offers a competitive salary, comprehensive benefits, and a diverse, inclusive work environment.
Software Engineer, Tenant Lifecycle
Company: Benchling
Location: San Francisco, CA
Posted Aug 03, 2023
Benchling, a biotechnology company, is seeking a software engineer to join their Tenant Lifecycle team. The role involves managing the lifecycle of Benchling tenants, from creation to deletion, and enabling key workflows for customers. The engineer will work on designing and implementing frontend components and backend models, collaborating with various teams, and contributing to company-level goals. Benchling offers a competitive salary, comprehensive benefits, and a diverse, inclusive work environment. The ideal candidate has 3-7 years of software engineering experience, a product-first approach, strong problem-solving skills, and a willingness to learn about life science.
Software Engineer, Data Platform
Company: Benchling
Location: San Francisco, CA
Posted Aug 09, 2023
That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. For this role the base salary range is $177,735 to $240,465.To help you determine which zone applies to your location, please see this resource. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Benchling may not be able to grant such accommodations in all cases if doing so would cause undue hardship. Develop Async data migrations over billions of records with zero-downtime while maintaining our data integrity guarantees.Define and design data transformations and pipelines for cross-functional datasets, while ensuring that data integrity and data privacy are first-class concerns regarded proactively, instead of reactively.Define the right Service Level Objectives for the batch & streaming pipelines, and optimize their performance.Designing and creating CI/CD pipelines for platform provisioning, full lifecycle management. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.Total Compensation includes the following:Competitive salary and equity100% premiums covered for health, dental, and vision for employeesFertility healthcare and family-forming benefitsFour months of fully paid parental leave401(k) + Employer MatchCommuter benefitsHome office stipendMental health benefits + Wellness stipendLearning and development stipendGenerous PTOCompany-wide Summer & Winter holiday shutdownSabbaticals for 5-year and 10-year anniversariesLI-Hybrid LI-RemoteLI-EN1Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. Building the platform control panel to operate the fleet of systems efficiently.Work closely with the team across Application and Platform to establish best practices around usage of our data platform.QUALIFICATIONSHave 7+ years of experience or a proven track record in software engineeringExperience with data analytics and warehouse solutions such as Snowflake, Delta Lake, AWS Redshift, etcExperience with data processing technologies Kafka, Kinesis, Spark, Flink, or other open-source or commercial softwareExperience in schema design, SQL & Schema registryStrong experience with scripting language (such as Python)Experience with deployment and configuration management frameworks such as Terraform, Ansible, or Chef and container management systems such as Kubernetes or Amazon ECS.Driven by creating positive impact for our customers and Benchling's business, and ultimately accelerating the pace of research in the Life SciencesComfortable with complexity in the short term but can build towards simplicity in the long termStrong communicator with both words and data - you understand what it takes to go from raw data to something a human understandsWilling to work onsite in our SF office 3 days a week.SALARY RANGEBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. To keep up our innovation, Benchling need a highly scalable and extensible data platform that can serve both its customers and internal application team.As one of Benchling’s Data Platform engineers, you’ll join a rapidly growing, premier engineering team and form the foundation of our data pillar, encompassing customer-facing data products, internal analytics, and the customer-facing data warehouse. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.For applicants for U.S.-based roles only: All new hires in the United States are required to be fully vaccinated against COVID-19 and to provide proof of vaccination prior to their first day of employment. Benchling is growing really quickly, and you’ll be setting the bar for high quality data and a metrics-driven culture as we scale. You’ll serve as a key input and thought leader, and work closely with the product teams to deliver data driven capabilities to our internal and external customers.RESPONSIBILITIESBuild & operate high throughput distributed messaging platform like Kafka/kinesis to enable data change capture and data integration across Benchling.Build next generation warehouse and compute platform with scalable SQL & API access for internal and external customersBuild DSL & schema registry for internal and external customers to build custom data model.