Jobs at BigCommerce
777 open positions
Senior Salesforce Business Analyst
Company: BigCommerce
Location: Mexico
Posted Apr 12, 2024
BigCommerce is seeking a Senior Salesforce Business Analyst for a 'Best Place to Work' in Austin 2024. The role involves identifying, defining, and documenting business processes and software requirements. The analyst will serve as a liaison between business and IT teams, ensuring full utilization and tailoring of the Salesforce platform to match business objectives. Key responsibilities include consulting with stakeholders, analyzing information, mapping business processes, and facilitating UAT testing. The ideal candidate should have 5+ years of business analyst experience, Salesforce expertise, and strong problem-solving skills. Fluency in English is required, and the position offers a competitive salary range and benefits package.
Senior Regional HR Generalist
Company: BigCommerce
Location: USA
Posted Apr 11, 2024
BigCommerce is a company that is passionate about helping merchants grow their businesses and providing an incredible experience for their employees. They are seeking a Senior HR Generalist to join their team, who will provide day-to-day performance management guidance, support the HR Business Partners, and manage employee relations issues.
Senior Product Designer
Company: BigCommerce
Location: Austin, TX
Posted Apr 10, 2024
BigCommerce is a company that helps merchants sell more and provides a great experience for its employees. It is a diverse and inclusive workplace that offers a range of benefits and opportunities for growth.
Technical Support Representative
Company: BigCommerce
Location: Mexico
Posted Apr 13, 2024
BigCommerce, a leading SaaS eCommerce platform for mid-market businesses, is hiring a Technical Support Representative for their 24x7 Customer Success Services team. The role involves providing technical support via phone, email, and chat, troubleshooting issues, and educating customers on platform features. The ideal candidate should have a strong work ethic, customer service experience, and technical aptitude. They should be able to communicate effectively, solve problems, and work in a fast-paced environment. Fluency in English and flexibility for shift work, including Sundays, are required. The ideal candidate will reside in Mexico City, Guadalajara, or another major city within Mexico.
Senior Director, Total Rewards & Operations
Company: BigCommerce
Location: USA
Posted Apr 13, 2024
BigCommerce is seeking a Senior Director, Total Rewards & People Operations to lead the company's global rewards and people services strategies. The role involves developing and driving strategy, partnering with leadership, and ensuring high-quality support for the organization. The ideal candidate will have extensive experience in compensation, benefits, and people services, with a proven track record in a global company. They should possess excellent leadership, communication, and interpersonal skills, along with advanced Excel skills and a strategic mindset. The targeted salary range is $165,000—$278,000 USD.
Manager - Compensation
Company: BigCommerce
Location: USA
Posted Apr 12, 2024
BigCommerce is dedicated to helping businesses of all sizes grow by providing an exceptional ecommerce platform. They are equally committed to their employees' career development and workplace satisfaction. The Manager Compensation role involves managing global compensation programs, leading a team of compensation professionals, and ensuring market competitiveness of their compensation programs. The ideal candidate should have extensive compensation experience, preferably in a global company, and strong leadership, communication, and analytical skills.
Manager, Business Transformation
Company: BigCommerce
Location: Austin, TX
Posted Apr 28, 2024
BigCommerce is seeking a Manager of Business Transformation to lead transformational initiatives, strategic operational planning, and change management. The ideal candidate should have 7+ years of experience in strategy, management consulting, or similar roles in business analytics or finance, with a bachelor's degree in a quantitative field. The role involves leading and developing the next generation of BC leaders, mentoring direct reports, and fostering a high-performing workplace culture. The candidate will also develop comprehensive economic models, lead collaborative workshops, and partner closely with leadership to develop global intake processes and strategic plans.
Account Executive, Enterprise Solutions - Hybrid
Company: BigCommerce
Location: Austin, TX
Posted Apr 28, 2024
BigCommerce is seeking an Enterprise Account Executive with 5+ years of sales experience, particularly in technology sales for SaaS or eCommerce companies. The role involves driving sales revenue through new client acquisition for high value, enterprise clients. The ideal candidate should have a strong understanding of eCommerce, excellent communication skills, and the ability to manage complex sales with all stakeholders. BigCommerce is committed to diversity, equity, and inclusion, and offers a targeted salary range of $88,800—$150,200 USD.
Business Operations Analyst I
Company: BigCommerce
Location: Ireland
Posted Apr 25, 2024
BigCommerce is seeking a detail-oriented individual to support the quote-to-cash process, ensuring compliance with business standards. The role involves partnering with cross-functional teams, providing exceptional service to customers, and managing tasks related to contracting, provisioning, fulfillment, revenue recognition, billing, accounts receivable, and collections. The ideal candidate should have 3+ years of professional experience, strong critical thinking and communication skills, and familiarity with CRM, Billing/Collections, and Contracting software. The role offers opportunities for process improvement, efficiency driving, and potential upsell/upgrade collaborations.
Senior Financial Operations Project Manager
Company: BigCommerce
Location: Mexico
Posted Apr 15, 2024
BigCommerce is seeking an experienced Senior Financial Operations Project Manager to manage complex projects, create project artifacts, advise on priorities and goals, and ensure project success. The ideal candidate will have a Bachelor's degree, 7+ years of professional experience in project management and business operations, and proficiency in project management software and collaboration tools. They should be adept at problem-solving, planning, and working with globally distributed teams.
Senior Technical Project Manager - Hybrid
Company: BigCommerce
Location: San Francisco, CA
Posted Apr 28, 2024
BigCommerce is seeking a Senior Technical Project Manager for their global Infrastructure and Software Engineering team in San Francisco. The role involves leading cross-functional teams, managing Agile software development, and driving multiple projects to deliver value to merchants. The ideal candidate should have 5+ years of experience in technical project management, proficiency in Agile methodologies, and strong stakeholder management skills. BigCommerce offers a people-first culture, flexible working environment, and competitive salary. The company is committed to diversity, equity, and inclusion.
Manager, Compensation
Company: BigCommerce
Location: USA
Posted Apr 17, 2024
<div class=contentintro><p><strong>BigCommerces<strong> mission is to help merchants sell more at every stage of growth from small startups to midmarket businesses to large enterprises We focus on being the best ecommerce platform so our customers can focus on what matters most growing their businesses<p> <p>We are equally passionate about growing our employees careers and providing them an incredible experience as we rapidly expand across the globe We are proud to have been <a href=22httpswwwbigcommercecomcompanyawards22 rel=nofollow target=blank>recognized numerous times<a> for our product and workplace culture We empower our people and customers to build innovate and grow so together we can redefine the ecommerce industry<p><div><p><strong>BigCommerces mission is to help customers sell more at every stage of growth from small startups to midmarket businesses to large enterprises We focus on being the best ecommerce platform so our customers can focus on what matters most growing their businesses<strong><p> <p><strong>We are equally passionate about growing our employees careers and providing them an incredible experience as we rapidly expand across the globe We are proud to have been <a href=22httpswwwbigcommercecomcompanyawards22 rel=nofollow target=blank>recognized numerous times<a> for our product and workplace culture We empower our people and customers to build innovate and grow so together we can redefine the ecommerce industry<strong><p> <p><strong>The Manager Compensation leads amp manages the operational needs analysis and administration of BigCommerces global compensation programs This role will design administer and deliver key processes that facilitate compensation programs that attract motivate and reward our global team This position provides client support develops cost modeling leads cyclical focal bonus and equity programs provides analysis and reporting completes job evaluations and market pricing develops and maintains policies and documents and administers incentive programs This position reports to the Senior Director Total Rewards amp People Operations and is hybrid if located near our offices in Austin Texas or San Francisco California or is otherwise remote<strong><p> <p><br><strong>What Youll Do<strong><br> <p> <ul style=> <li style=><strong>Manage the daytoday activities supporting our global employee compensation programs including compensation research and analysis system administration programproject management and partner support<strong><li> <li style=> <p><strong>Lead coach and mentor a global team of compensation professionals fostering their growth and development and ensuring they provide highquality support to the organization<strong><p> <li> <li style=> <p><strong>Manage the successful delivery of the compensation teams annual roadmap calendar and project timelines for key cycles and special projects<strong><p> <li> <li style=> <p><strong>Manage all aspects of our employee compensation cycles including benchmarking compensation modeling analytics system administration in Workday communications and training<strong><p> <li> <li style=> <p><strong>Provide consultation to the HRBP team and management on pay decisions policy interpretation and job evaluations contribute to the development and maintenance of job levels job families and help ensure consistency across the business<strong><p> <li> <li style=> <p><strong>Use market intelligence and data to ensure the market competitiveness and fairness of our compensation programs including cash and equity lead the participation of global salary survey<strong><p> <li> <li style=> <p><strong>Proactively monitor the effectiveness of compensation programs policies guidelines and procedures recommend plan revisions and new plans that are costeffective and consistent with compensation trends and company objectives<strong><p> <li> <li style=> <p><strong>Develop and implement effective communication strategies to educate employees about their compensation to ensure transparency and understanding <strong><p> <li> <li style=> <p><strong>Prepare and present summary reports of global job analysis and compensation analysis information<strong><p> <li> <ul> <p> <p> <p><strong>Who You Are<strong><br> <p> <ul style=> <li style=> <p><strong>Five 5 or more years of compensation experience preferably in a publicly traded global company management experience preferred<strong><p> <li> <li style=> <p><strong>Certified Compensation Professional CCP or in process of obtaining preferred<strong><p> <li> <li style=> <p><strong>Strong understanding of broadbased compensation programs basebonusequity pay for performance benchmarkingmarket data job evaluation etc<strong><p> <li> <li style=> <p><strong>Strong knowledge of international compensation practices<strong><p> <li> <li style=> <p><strong>Excellent leadership communication and interpersonal skills with the ability to manage a team motivate employees and collaborate with different teams<strong><p> <li> <li style=> <p><strong>Strong attention to detail analytical critical thinking and advanced Excel skills with proven ability to build and maintain complex models such as compensation cost models<strong><p> <li> <li style=> <p><strong>Excellent written and verbal communication skills and proven ability to translate quantitative insights to nonquantitative audiences<strong><p> <li> <li style=> <p><strong>Exceptional skills in planning prioritization managing multiple projects and fostering effective collaboration<strong><p> <li> <li style=> <p><strong>Experience working with Advanced Compensation within Workday strongly preferred<strong><p> <li> <ul> <p><strong>LIRemote<strong><p> <p><strong>LIBW1<strong><p><div class=contentpaytransparency><div class=payinput><div class=description>Not all candidates will be eligible for the upper end of the salary range or have the minimum apply to them but rather the exact salary will be dependent on the successful candidates location relevant knowledge skills and qualifications<div><div class=title>Targeted salary range<div><div class=payrange><span>$91000<span><span class=divider><span><span>$160000 USD<span><div><div><div><div class=contentconclusion><div><strong>Diversity Equity amp Inclusion at BigCommerce<strong><div> <div> <div> <div>Our employees make the difference At BigCommerce we believe that celebrating the unique histories perspectives and abilities of every employee makes a difference for our company our customers and our community We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute grow and thrive<div> <div> <p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process to perform essential job functions and to receive other benefits and privileges of employment If you need an accommodation in order to interview at BigCommerce please let us know during any of your interactions with our recruiting team<p> <p>Learn more about the BigCommerce team culture and benefits at <a href=22httpscareersbigcommercecom22 rel=nofollow target=blank>httpscareersbigcommercecom<a><p> <div><div><img src=httpsremotivecomjobtrack1907090blankgifsource=publicapi alt=>