Jobs at BigCommerce
BigCommerce is a leading e‑commerce SaaS platform that powers thousands of online stores worldwide. Since its 2009 launch in Austin, Texas, the company has grown into a major alternative to Shopify, offering flexible APIs, advanced analytics, and a marketplace for extensions. Its platform powers merchants from small boutiques to global brands, making it a key player in the retail tech ecosystem.
The company hires across engineering, product, design, data science, marketing, sales, and customer success. Engineering roles range from full‑stack Node.js developers to front‑end React specialists, while product managers focus on roadmap prioritization and user experience. Candidates can expect a collaborative environment, emphasis on data‑driven decisions, and opportunities to work with cloud services such as AWS, Docker, and GraphQL.
Checking BigCommerce’s listings on Job Transparency gives you a clear view of each role’s salary range, equity potential, and employee sentiment. The platform aggregates real‑time compensation data and reviews, allowing you to compare offers, negotiate confidently, and gauge culture before you schedule an interview.
Product Design Manager
Company: BigCommerce
Location: Poland
Posted Apr 07, 2024
BigCommerce is seeking a Product Design Manager to lead their European research and product design team. The ideal candidate will foster a collaborative work culture, set design standards, and shape design strategy. They will work closely with cross-functional teams to ensure projects meet business goals and user needs. The role requires 7+ years of relevant design experience, fluency in design methods, and the ability to manage product designers and UX research.
Senior Director, Total Rewards & Operations
Company: BigCommerce
Location: Austin, TX
Posted Apr 04, 2024
BigCommerce is seeking a Senior Director, Total Rewards & People Operations to lead the company's global rewards and people services strategies. The role involves developing and driving strategy, mentoring a global team, and ensuring high-quality support to the organization. The ideal candidate should have extensive experience in compensation, benefits, and people services, with a proven track record in a publicly traded, global company. The role requires excellent leadership, communication, and interpersonal skills, along with strategic mindset and advanced Excel skills. The targeted salary range is $165,000—$278,000 USD. BigCommerce values diversity, equity, and inclusion, and is committed to providing reasonable accommodation for individuals with disabilities.
Lead GTM Strategy & Operations Analyst
Company: BigCommerce
Location: Mexico
Posted Mar 28, 2024
BigCommerce is hiring an experienced Lead GTM Strategy & Operations Analyst to develop collaborative growth strategies and drive operational improvements. The role involves working closely with executive leadership, Global VPs of Customer Success and Professional Services, and the Data Strategy team. Key responsibilities include establishing trusted relationships with senior leaders, using systems thinking frameworks to analyze business processes, leveraging program management skills for change management, performing data/statistical analysis, and supporting end-to-end integration strategy for mergers and acquisitions.
Data Engineer II
Company: BigCommerce
Location: Austin, TX
Posted Apr 10, 2024
BigCommerce is seeking a Data Engineer II in Austin, TX. The role involves building and maintaining scalable data pipelines, ensuring data quality, and collaborating with various teams to develop data products. The company values diversity, equity, and inclusion, and offers competitive compensation. The position allows for telecommuting from various unanticipated worksites throughout the United States.
Senior Director, Total Rewards & Operations
Company: BigCommerce
Location: USA
Posted Apr 08, 2024
BigCommerce is seeking a Senior Director of Total Rewards & People Operations to lead the company's global rewards and people services strategies. The role involves developing and driving strategy, mentoring a global team, ensuring effective communication of programs, staying current with industry trends, building relationships with stakeholders, and leading the evaluation of third-party vendors. The ideal candidate should have extensive experience in compensation and benefits, leadership experience, knowledge of executive compensation, and experience with HR systems administration and compliance. The role requires a strategic mindset, excellent communication skills, and advanced Excel skills.
Manager, Compensation - Hybrid
Company: BigCommerce
Location: Austin, TX
Posted Apr 04, 2024
BigCommerce is a company dedicated to helping merchants of all sizes grow their businesses through its ecommerce platform. It values employee career growth and provides an excellent work environment, evidenced by numerous recognitions. The company is seeking a Manager, Compensation to lead global compensation programs, requiring extensive experience, a CCP certification, and strong international compensation knowledge. The role involves managing compensation cycles, providing consultation, and ensuring market competitiveness. The ideal candidate should have excellent leadership, communication, and analytical skills, with experience in Workday. The targeted salary range is $91,000—$160,000 USD.
Senior GTM Strategy & Operations Analyst
Company: BigCommerce
Location: Mexico
Posted Mar 31, 2024
BigCommerce is hiring a Senior Strategy & Operations Analyst to partner with the Strategic Operations and Analytics teams, develop data insights, and provide strategic recommendations. The ideal candidate should have 5+ years of experience in management consulting, strategic finance, business operations, or analytics at a top-tier company. They should possess strong executive communication skills, proficiency in data extraction and visualization tools, and the ability to lead small projects. The role involves evaluating AI opportunities, leveraging program management skills, and developing economic models for key business initiatives.
Office & Experience Coordinator - Contractor
Company: BigCommerce
Location: Austin, TX
Posted Apr 10, 2024
BigCommerce is seeking an Office and Experience Coordinator for a contract, hourly position. The role involves managing the office reception area, maintaining office cleanliness, handling mail, assisting with maintenance issues, and supporting office safety programs. The ideal candidate should have previous experience in hospitality or service industry, strong computer skills, and a passion for customer service. BigCommerce values diversity, equity, and inclusion, and is committed to providing reasonable accommodations for individuals with disabilities.
Manager, Compensation - Remote
Company: BigCommerce
Location: Other US Location
Posted Apr 09, 2024
BigCommerce is a company dedicated to helping merchants of all sizes grow their businesses through its ecommerce platform. It values employee career growth and provides an excellent work environment, evidenced by numerous recognitions. The company is seeking a Manager, Compensation to lead global compensation programs, requiring extensive experience, a CCP certification, and strong international compensation knowledge. The role involves managing compensation cycles, providing consultation, and ensuring market competitiveness. The ideal candidate should have excellent leadership, communication, and analytical skills, with experience in Workday. The targeted salary range is $91,000—$160,000 USD.
Technical Support Representative - French
Company: BigCommerce
Location: USA
Posted Mar 29, 2024
BigCommerce is seeking a Technical Support Representative to provide 24x7 customer support in French and English. The role involves educating customers on platform features, troubleshooting technical issues, and enabling merchants to sell more. The ideal candidate has a strong work ethic, excellent communication skills, and experience in a customer-facing role.
Product Design Manager
Company: BigCommerce
Location: Poland
Posted Mar 31, 2024
BigCommerce is seeking a Product Design Manager to lead their European research and product design team. The role involves fostering a collaborative work culture, setting design standards, and shaping design strategy. The ideal candidate will have 7+ years of relevant design and UX experience, demonstrated fluency in various design methods, and strong leadership skills. They will be responsible for solving business objectives, providing guidance during project definition, and advocating for user-centered design within the organization.
Senior Regional HR Generalist
Company: BigCommerce
Location: Mexico
Posted Apr 09, 2024
The company is passionate about employee growth and providing an excellent work experience, as they expand globally. They have received recognition for their product and workplace culture. They seek an experienced Senior HR Generalist to manage diverse HR functions, foster a positive work environment, and ensure compliance with employment laws. The role involves providing performance management guidance, supporting HRBP team efforts, cultivating positive relationships, managing employee relations, and driving HR programs. The ideal candidate should have 5+ years of HR experience, proficiency in English and Spanish, strong knowledge of HR subject areas, and experience in managing complex processes and sensitive information.